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 EMAIL OPENING BY ITSELF
Posted Mon April 16, 2007 11:24 pm, by shirl h. written to Microsoft Corporation
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Microsoft I believe is responsible for Outlook express. the first email that I receive when on line opens by itself. I have not been able to find any self help that lists a problem like this. I also find no telephone numbers that I can call to report this with out them charging me a fee. If an email opens and it contains a bug or virus I will be helpless.
please contact me and tell me how to correct this dangerous problem with Outlook Express or if it isn't your problem please tell my who and how to get in contact with them
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by impy Posted Wed April 18, 2007 @ 11:15 AM
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Microsoft produced Outlook Express as part of Internet Explorer, but
you may not necessarily have free support on it. Did your current
version of Windows come with your machine when you bought it? If so,
that computer manufacturer is actually the one that should provide
support, /even on the Microsoft components/. Of course, if your
warranty has run out with them, you may have no choice but to pay for
engineer-assisted support.
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by Jeffrey Posted Tue April 17, 2007 @ 9:36 AM
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The feature you refer to, I believe, is called the "Reading" or
"Preview" Pane. In the latest versions, by default, it protects
against most security issues by blocking HTML and other places where
badness lurks.
You'd do well do take a look at the online help to understand how to
turn off this functionality, if you don't like it. If you need
assistance is locating the right section in help, feel free to send me
an e-mail.
Microsoft does not respond to requests for technical assistance based
on letters. Your choices are to call them (and, yes, that might
require paying a fee) or to look to others for help.
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by Slightly Moping Courtney ! Posted Tue April 17, 2007 @ 3:54 AM
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You're better off callng Microsoft directly and speaking to a
technician then waiting for a return email. I'm sure they get
thousands and thousands of emails a day. Just call them.
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