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Premium Saltine pale complaint

Posted Sun July 19, 2009 3:51 pm, by Alan C. written to Nabisco, Inc.

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Concerning Nabisco Premium Saltines, 16 oz package, please be advised that the last 4 boxes that I have purchased have all been what appears to be under-baked. There is not that familiar, golden brown topping that has been the signature of Premium Saltines for as long as I can remember. What is happening? Is this the new Saltine? If this is the new Nabisco Premium Saltine, I can no longer purchase this product.

Correct this problem and have quality assurance see that all Saltines have a golden-brown topping.


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by dottiejean28 Posted Wed July 22, 2009 @ 9:02 AM

and they have the golden brown on top.

Reply

by dulynoted (aka duttycalls) Posted Tue July 21, 2009 @ 10:00 AM

I eat saltines any time of the day or night if I am hungry. But I also
love them to be a bit crispier and browner along the edges and golden
brown in the middle. In fact if choosing out of a basket presented in
a restaurant with my soup, I will always take the darker edged
ones...just taste better to me.

They should have a stanadard for baking all of these...maybe they have
turned the ovens down to save money...maybe the conveyor was set to
move quicker through the oven...whatever the reason I totally agree
with you.

Reply
by Retail Veteran Posted Mon July 20, 2009 @ 7:37 PM

I have some saltines that I'm eating right now. A few of them have a
small amount of golden brown on the top but most do not. They still
taste fine though. As others have pointed out, it is very likely due
to a change in the cooking procedure and/or ingredients. Hopefully
someone at Nabisco will answer that for you.

Reply


by Nate! Posted Mon July 20, 2009 @ 4:49 PM

Never have had this product so I don't know what you are describing.
Hopefully you get a response, and if you don't hear back other
commenters have provided some valuable information below.

Reply


They used to be great by Donno Mon July 20, 2009 @ 8:08 PM


Hmm by Nate! Tue July 21, 2009 @ 5:54 PM

by RedheadwGlasses Posted Mon July 20, 2009 @ 1:03 PM

I buy these saltines all the time, and they've NEVER had a "golden
brown" topping.

Reply

I never noticed that either by Venice Mon July 20, 2009 @ 4:03 PM

by Donno Posted Sun July 19, 2009 @ 10:51 PM

Usually there is. If so, they take the UPS, lot # and date of
manufacture, the problem with the product, and send you coupons to
replace them.

I hope they respond, but check the box and see if you can contact them
directly. Good luck.

Reply

From the box... by Just Jeffrey Mon July 20, 2009 @ 11:56 AM

by Venice Posted Sun July 19, 2009 @ 8:00 PM

Wow... first Vegetable Thins, then Graham Crackers and now Premium
Saltines! Could this all be due to the elimination of transfats? I
wonder if anyone has received a response from Nabisco.

The last box of Premiums I purchased was the multi-grain variety, and
they seemed fine. I haven't had the regular kind in a long time, but
they don't sound very appetizing.

Please let us know if you get a response. I have never received a
reply from Nabisco in the past, but maybe their customer service has
improved.

Reply


wow, never thought of that trans-fat banning... it could be what's changing the crackers by PepperElf Mon July 20, 2009 @ 9:55 AM

I didn't notice any difference... by Venice Mon July 20, 2009 @ 3:59 PM

by PepperElf Posted Sun July 19, 2009 @ 5:32 PM


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