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Triscuits Packaging Needs To Be Less Deceptive
Posted Tue July 28, 2009 12:00 pm, by Jill H. written to Nabisco, Inc.
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I was pleased to see Triscuit crackers at my Woodland, CA Costco yesterday. Even though we had enough crackers at home, I purchased the Triscuits to "send a message" to Costco that I want them to continue carrying Triscuits. Unfortunately, I was disappointed and annoyed with the packaging. The box for 2 lb 8 oz of crackers was very oversized for the actual quantity of crackers.
Please consider a greener, less-deceptive form of packaging for Triscuits, similar to the wrapped stacks of crackers like saltines are currently packaged. I will continue to purchase Triscuits for my family, but I hope to see a major change in packaging in the future!
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by MayDay Posted Wed July 29, 2009 @ 11:42 PM
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I think most products come with too much packaging. Luckily for me our recycling program has included all paperboard and cardboard. But even though recycling is mandatory in my town, I still know people who throw it all in the regular trash. They say they find it stupid to "wash" their garbage. It's really more like rinsing.
We throw junk mail and catalogs in the recycle bin and they take it all. No sorting needed either. It all goes into the back of a truck and away they go.
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I think they use a bigger box so the crackers don't get damaged. Then you would be writing about buying crushed crackers. I don't think the size of the box is "decpetive"-you need to shop by weight.
I do think though that when possible companies should scale back on their packaging-it would be better for the enviroment and also cheaper-not that they would pass any savings along to us.
You can do your part by recycling as much as possible.
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I read that the air is for protective measures, to avoid the cumulative weight of boxes from crushing the crackers/chips/whatever on the lower layers.
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by Nate! Posted Tue July 28, 2009 @ 3:32 PM
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You knew how much the product weighed, you mention it is clearly indicated on the box. This is not deceptive at all. Crackers/ chips, etc. do not usually come in full bags. There is always a lot of air.
I remember reading in consumer reports once about the "black hole awards", where packaging was extremely large for what was actually received. The message was that consumers should always check the actual quantity, and not rely on the size of the package.
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Right
by Donno Tue July 28, 2009 @ 4:28 PM
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by Donno Posted Tue July 28, 2009 @ 2:52 PM
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You bought 2-1/2 pounds of crackers, and we can assume the weight of the product is correct. Therefore it seems the issue is you imagined you would get more.
I haven't had a Triscuit in over 20 years, but as I recall they come in a box like most non-saltine crackers.
I try to shop by weight, not volume. Of course these pretty much go hand in hand when shopping for a mate.
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Decesions to discontinue products are rarely made at the store level, they are usually done regionally.
Which means they may look at 300 or so stores to track movement. The ones with the slowest sales get nixed to bring in new items. People have their coupons for new items and want to see them on the shelves.
So by satisfying one customer, one gets pissed off.
Good Day
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