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Honey Maid Shrunk My Graham Crackers
Posted Tue August 18, 2009 12:00 pm, by Rick T. written to Nabisco, Inc.
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My family and I are long time consumers of Nabisco's Honey Maid Graham Crackers. They present a relatively healthy and enjoyable snack, are useful in many dishes and desserts and have held a spot in my pantry for well over 30 years. Recently we've noticed that Nabisco has changed the size of their Honey Maid Graham Crackers. First they reduced the number of crackers in each package. Now Nabisco has shrunk the actual crackers themselves in order to put less cracker in the box which they sell for the same price or in many instances a higher price.
Please return to the original size of the graham cracker. Announce this on the outside of your boxes and STOP trying to pull the wool over consumer's eyes.
In the past Nabisco has been very willing to acknowledge a package flaw or damaged products due to shipping or grocery store handling. Although coupons for free Graham Crackers are fine for these instances, the changes in value without notice do not sit well with our family and it seems as if you're counting on people just buying them anyway.
For your information, our family has decided to pursue a taste test, and develop a price/value ratio for a number of private-label store products as well as a several national brands. We are looking to replace the Nabisco product with another more value oriented offering.
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by kree Posted Thu January 28, 2010 @ 9:21 PM
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So am I. I just bought a store brand and another brand to compare. I am SO MAD at nabisco!!! Enough already. kathi in oregon
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by sandra w. Posted Wed January 27, 2010 @ 9:13 PM
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I just purchased my first box of Nabisco Honey Maid Graham Crackers for the first time since I was a little girl. For some reason, I started craving them. This will absolutely be my last. They totally taste stale! Where did the crispness go that I remember? Honestly, I ate two of them and I think I'm going to feed the rest to the ducks!
Bring back the old receipe please! And, what about the size of the cookie -- quit shinking our food.
Will never buy again until I hear that the crispness is back and will continue to try and find a brand that tastes like the old Nabisco graham cracker.
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by Susan A. Posted Sat January 23, 2010 @ 4:34 PM
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My family and I have all grown up on Nabisco Honey Maid Graham crackers. However, they are no longer the high quality product they were decades ago.
I agree with another writer's reference to "stale taste", as the ingredients that are currently being used are of a lesser quality themselves. The taste of "graham" is sorely lacking.
The shrinking of the crackers is unforgivable. In times when we look for even greater value in our money spent, the shrinkage impacts beyond just the single serving factor. Recipes that use the graham crackers as a key ingredient are also altered, and not positively I might add. The consumer is not as stupid or blind as these corporations would like to think.
Nabisco is showing itself for the greedy corporate / bottom line thought that guides them, as opposed to being the consumer driven company they once were. In Corporate America, greed wins / consumer looses.
I agree with holding "taste test parties" (like a Tupperware gathering). Then, as groups of consumers let's find the products / corporations who still remember that it is the consumer that made them wealthy in the first place.
Eating is an important event. Times are lean. Money is tight. Why is Nabisco treating the consumer this way?
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by GMB Posted Sat January 9, 2010 @ 2:57 PM
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I did not vote for change. I agree these are tough economic times. Shrinking my cracker is not acceptable. Taking away from consumer "The bread and butter" to maintain profits will contribute to losing their customer to other brands. We all had to tighten our belts. Nabisco should also, but not by decreasing the quality/quantity of their products.
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by General U. Posted Sun October 25, 2009 @ 9:45 PM
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I voiced my opinion, see below, on Nabiscoworld.com, selected Help (on the bottom) then General - it brings up a box to give your input/question etc. feel free to copy and paste anything you might want from below..
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Honey Maid Graham Crackers... it seems that the recipe has been changed. The new recipe is NOT good. The crackers now have a "stale" taste, meaning they are not crispy. these crackers have been a staple in my home since i was a kid. The size or the crackers has also changed as well as the number of crackers in each package. Why wasn't the outer box size changed as well? This seems like a waste of raw materials, there is probably an inch of open space that allows the crackers to move and break. All the changes that were made are seen as a bad business decision. PLEASE put it all back like it was!!! Why do company's have a GREAT Product and then change it? For the amount of money you are saving per box -you will loose far more customer base. There is actually people doing taste tests to find a "good" graham cracker out there on the internet.. I will keep looking myself..
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by L P. Posted Thu October 15, 2009 @ 10:10 PM
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They changed the formula and they do NOT taste like they once did. I can deal with the size change if they still taste good but they don't! They taste more like cardboard dunked in milk now! I have eaten these all my life...can't believe they changed the formula!!! Whole family is disappointed...need to find something else to dunk in milk now. :^(
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by awmj3 Posted Tue October 13, 2009 @ 10:50 PM
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Wow! I couldn't believe it. The packages inside the box were about an inch shy of the top. They kept the boxes the same so you don't realize if you realize at all that the grahams are smaller. I'm going to do the taste test too. After all these years, I'm buying some thing else.
Will Meiklejohn
Corning, NY
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by Dotty Posted Mon October 12, 2009 @ 9:43 PM
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I have to agree. I was munching happily on a graham and noticed it went awfully quickly. I said to my husband, "Honey, aren't these graham crackers smaller than they used to be". He said, "They sure are".
It was bad enough when a pound of coffee ended up being only 11.5 oz. Et tu Nabisco? Tisk Tisk
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by cdubswife Posted Sun October 11, 2009 @ 2:04 AM
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Nabisco blew it! I would have felt better if they had plastered "NEW SMALLER SIZE" on the box!
I actually went online to see if anyone else had even noticed this! I haven't had a graham cracker in over a year an wow, the are smaller! They are so narrow I have no trouble getting them into the glass of milk! Other products probably get away with shrinking sizes but those of us who have been eating the same brand of cracker and dunking it in our milk for over 40 years feel put out!
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by Pixie Posted Sat September 26, 2009 @ 9:27 PM
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I agree. I am very disappointed in the new color, shape and taste.
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by Aaron D. Posted Tue September 22, 2009 @ 4:27 PM
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Indeed, you are right, they did shrink them. Why would they do this when it used by so many to make smores. Didn't they think we would notice?
I've bought other kinds. I recently bought some organic ones that were very good. And, of course, Trader Joes has delicious cinnamon ones. However, there are no Trader Joes in CO, where we just moved. :-(
I'll be curious to hear how the taste goes. I'm going to contact them and express dissatisfied I am that the graham cracker no longer fits the chocolate bar.
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by kitty and dale Posted Thu September 10, 2009 @ 10:07 PM
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I understand all the weight/volume issues and the idea that reducing the size/weight/quantity/whatever rather than raising the price is their way of keeping customers "happy". What I don't understand is making a graham cracker that is a narrow little rectangle rather than the tried and true square that we all grew up with and what we put our Hershey bar and marshmallow in between.
Do what you want with the weight or the quantity, just make 'em square again.
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by mary n. Posted Tue August 25, 2009 @ 9:14 PM
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It is a disappointment opening the box and not seeing the olde reliable Honey Maid Graham Cracker...Even though it is probably in my mind, I'd swear they tasted different too...not a happy camper:o(.
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by chuckz01 Posted Mon August 24, 2009 @ 5:31 PM
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I am glad that I found your post as I thought my imagination was getting the best of me. Are you sure that the crackers are simply not thicker? I have an older box that I just finished and the net weight is the same as the new box with smaller crackers. Unfortunately, I do not have any older crackers with which to compare weight and thickness.
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by Brian G. Posted Sun August 23, 2009 @ 12:13 PM
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So sorry but those who attempt to minimize what the company has done are missing the point. It makes no difference if other companies do it; it makes no difference if reducing the size or quantity or weight of a product is standard practice in an industry for thirty years. The fact that a provider is charging the same price for a product or service but reducing the quantity or quality without notice likely or intended to provide the consumer with actual knowledge of what has occurred is bad faith, and misleading at least. Dare I say that an iconic company such as Nabisco has a position of trust with their loyal customers.
I am 63 years old and have been a faithful customer of Nabisco Grahams all my life to say nothing of all my fond memories of Nabisco smores around many many campfires as a child, parent and grandparent.
Bad on you Nabisco-You can't treat your customers like this. I am certain I can find another company that provides an acceptable cracker.
Good bye old friend.
Brian
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by liz t. Posted Sat August 22, 2009 @ 3:20 PM
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I just experienced that and was surprised and upset because they did not change the calorie count etc. Tha is what bugs me the most!!! I'm glad I found this posting. They should at least change all the nutritional info.
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by Zan Posted Wed August 19, 2009 @ 11:21 AM
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"For your information, our family has decided to pursue a taste test, and develop a price/value ratio for a number of private-label store products as well as a several national brands. We are looking to replace the Nabisco product with another more value oriented offering."
Wow. That's just... wow. I'm impressed. Good luck finding the perfect graham cracker! I like them with peanut butter and jelly. I use honey maid myself.
I keep hearing a whispering voice in my head saying "we've replaced Rick Jr's national brand graham cracker with Honey Maid. Let's see if he can taste the difference!"
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This is happening to almost everything, from sizes of bar soaps, to cans of tuna, to Tropicana Oj, to Kleenex tissue, to bagged petfood, to chubs of cookie dough.
There are many more, those are the ones I know off the top of my head.
Its called reducing sizes to forgo higher costs, or minimal costs increases.
With many store brands offering lower costs, nabisco has to market itself as the superior brand, but also keeping costs down to match its competitors.
Maybe you will just need to make an extra spot in your in your pantry for a second box.
Good Day
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So are you willing to pay more if they increase the size of the crackers and the number of crackers in each package?
What Nabisco is doing is standard in the food industry, and has been for 30+ years.
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