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Honey Maid Shrunk My Graham Crackers
Posted Tue August 18, 2009 12:00 pm, by Rick T. written to Nabisco, Inc.
Write a Letter to this Company | Rate this Company
My family and I are long time consumers of Nabisco's Honey Maid Graham Crackers. They present a relatively healthy and enjoyable snack, are useful in many dishes and desserts and have held a spot in my pantry for well over 30 years. Recently we've noticed that Nabisco has changed the size of their Honey Maid Graham Crackers. First they reduced the number of crackers in each package. Now Nabisco has shrunk the actual crackers themselves in order to put less cracker in the box which they sell for the same price or in many instances a higher price.
Please return to the original size of the graham cracker. Announce this on the outside of your boxes and STOP trying to pull the wool over consumer's eyes.
In the past Nabisco has been very willing to acknowledge a package flaw or damaged products due to shipping or grocery store handling. Although coupons for free Graham Crackers are fine for these instances, the changes in value without notice do not sit well with our family and it seems as if you're counting on people just buying them anyway.
For your information, our family has decided to pursue a taste test, and develop a price/value ratio for a number of private-label store products as well as a several national brands. We are looking to replace the Nabisco product with another more value oriented offering.
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by CHERIE P. Posted Sun August 14, 2011 @ 5:36 PM
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I purchased a large box from Costco and they taste so bad I'm going to toss them in the garbage they are terrible and I use to love them. I don't mind paying more as long as the quality is good, but when they taste that bad I will never buy another Nabisco Gram Cracker yuk.
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by Asher\'s Grandma Posted Tue July 5, 2011 @ 3:58 PM
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I just bought a box and noticed a big difference. I couldn't believe how sugary they were. They aren't as grainy as they used to be too. The recipe has been changed and soy has been added. Almost all crackers and cookies have soy now, which changes the taste. Even Cheez-Its have soy. Nothing has the same recipe, as far as I can tell. I'm going to try to find a health food store that carries some without soy and are more old fashioned or make them myself.
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by Susan W. Posted Sat May 28, 2011 @ 9:53 PM
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The crackers are rectangular instead of square and therefore, smaller. My box says Kraft Foods Global, Inc., Northfield, Il. It doesn't say "made in" or "distributed by" Can't find where they are made on the box. They taste OK. Just bought them yesterday for so'mores so the box needs to be used by Oct. 2, 2011. I'll keep checking when I go to the store.
Sincerely,
Susan WIlson
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by linny1 Posted Mon May 23, 2011 @ 3:15 PM
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Please go back to the old recipe. This new recipe is horrible, yuk!! I will never buy these again. I'll have to go back to Keebler for now I guess.
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by Kirsty Posted Wed May 18, 2011 @ 12:03 PM
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Not only did they shrink them, the taste is disgusting. I stopped buying them, they taste like sugary cardboard. I tried Sunshine graham crackers, and they are much like the old Nabisco. Now I purchase that brand. Hopefully Sunshine won't change their recipe or size. I am so disappointed in Nabisco.
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by monkE60 Posted Sun April 17, 2011 @ 12:29 PM
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i just noticed the same problems. smaller size, higher price, and the thing that just dropped my jaw, they're now made in mexico! we can't even be profitable making them in the usa anymore? outrageous! they've taken what used to be a fine american product and just ruined it. i will certainly be looking for a replacement product.
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by Kayla N. Posted Wed March 9, 2011 @ 11:34 PM
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I haven't noticed a size change since I've only been eating them frequently since 2010 but I bought some from Target that were awful!!! They were made in Mexico and had sandy brown packaging. I've had the sandy brown and clear packaging before and they were good. This time however it tasted like tge cheap Target brand. Honeymaid and not nabisco grahams are the best Graham crackers bur now it's totally downhill. I checked the expression date and it said May 2011, just like the supermarket brand that I still have on hand. Maybe the factory in Mexico is not abiding by tge same recipe, who knows? All I know is that the poor tasting ones might as well be dog biscuits.
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Typos
by Kayla N. Wed March 9, 2011 @ 11:38 PM
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by Person W. Posted Sat February 5, 2011 @ 1:18 PM
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I'm so glad to see that others are responding to these negative changes. This week I purchased several boxes of what once were my favorite graham crackers to make my favorite cream cheese pie crust. The first one was excellent; the signature flavor was great, the crust moist and delicious.
I made a second pie with crackers from a second box, which still looked the same, 10 crackers per clear "malar" type packaging, but they were very, very different. Extremely dry and hard, difficult to break, and lacking any flavor except one that really did resemble cardboard. I proceeded with the pie, but the flavor was so sub-standard, I didn't even bring it as a gift, as I had intended.
I decided to make a third pie, with a new box. This time, the crackers were wrapped in that new style of plastic that everyone is talking about; it looks a little like that coffee-colored packing tape. There were also 9 instead of 10 crackers. I compare them with the one leftover package I had from the other box, which had ten and wished I had had a good digital scale. The company posted that the weight was the same on each box and I had no way to test if this were true. I usually crush the crackers in the packaging with a wooden spoon, to get them started, and then remove the rest and bring in another tool to finish the job in the bowl. I was able to crush these crackers completely with my hand, right in the package, all the way down to crumbs. At first, I thought this was a plus, then I tasted them, and was very dissapointed as they had that same poor, cardboard-like flavor as the last bunch.
Then I decided to take a picture of a package of crackers next to the box that they came in. First off, the crackers in the first box, with the original clear wrap, made in the USA, had an expiration date later than the second box, with the newer style packing, less crackers and made in Mexico.
What is going on here? Nabisco has been steadilly raising their prices for years now, pushing the price of their graham crackers to such a level where I stopped buying them to enjoy on a regular basis, as they were a family favorite, and only purchase them to cook with. I don't need to provide an overview of the breadth of this company to anyone here, as we all know how many products they produce. Check Wikipedia
http://en.wikipedia.org/wiki/Nabisco
and you will find a once proud history which has become nothing but a shameful buying and selling, a shell game of name brands and products to the top bidder.
If you want to get a big headache, read the section on mergers and divestitures. In 1985, Nabisco was purchased by tobacco giant R. J. Reynolds, then, as one of the biggest leveraged buyouts in history, it was sold to a private equity firm. (There was actually a book written- and a subsequent film- made about it called Barbarians at the gate: the fall of RJR Nabisco!) Eventually our once excellent company was apparantly purchased by Philip Morris, yup, another tobacco giant. The profits must not have been enough for for PM, because Nabisco, under Krafts Foods, was "spun off" in 2007, but it does not say to whom. All I know now is that the graham crackers are awful, and the company,appears to be making them in Mexico. What are we to say now? Thank you for taking more jobs away from the United States
Shame on you, Nabisco and your so-called parent companies. What has happened to this country, it's manufacturing base, and its once excellent products? Our family and friends are putting an end to this ugly spiral and divesting ourselves. We are switching to others products, and this weekend, are even trying a new recipe which was recommended hands down by a good friend and her kids:
http://smittenkitchen.com/2009/05/graham-crackers/
I hope more people will complain to Nabisco and force the qualitative changes that are necessary to restore this once great American treat. In the meantime, Nabisco has lost our business.
Margaret
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by Sparkle Posted Sun January 23, 2011 @ 12:56 PM
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Thank you Thank you Thank you - for writing about the drastic changes in Nabisco Honey Maid Graham Crackers. I too have noticed these same changes. Nabisco Honey Maid Graham Crackers has been a favorite of mine for many years but because of these changes and the extreme rise in cost I no longer buy them as often. Once a month is my limit rather than every week.....Sorry Nabisco but you're only fooling yourself if you think we customers don't realize what you're doing.
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by DanNom Posted Sat January 22, 2011 @ 10:57 AM
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Jan 22, 2011
Just had my first new red box Nabisco Original Graham Crackers. Crackers are narrower and definitely taste different. My daughter thinks they're tasteless compared to the old. Packaged in wax paper and can be opened without the need for a knife (big improvement). Noticed for the first time that they are "Made in Mexico". Explains a lot! Please try the new red box and comment.
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by jkc Posted Thu December 9, 2010 @ 8:52 PM
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I am also a long time consumer of Honey Maid crackers. I keep a stash of a least six boxes in my pantry at any one time. A few weeks ago I opened a new package. The first thing I noticed was that the aroma was very ununappetizing. I thought maybe I'd left them in the pantry too long and checked the date. Nope they were new. I agree with others they were hard, tasted stale...about like they smelled. I happened to have an older box and compared the two. The older box says 5 grams of whole grain and the newer one says 8 grams. There was no difference in the nutritional information. I say go back to the original formula or I'm going to another brand!
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by Wayne W. Posted Sun September 12, 2010 @ 1:10 PM
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I just opened a new box of graham crackers, not only were they smaller but more importent they tasted different. This taste difference was not an improvement but tasted like other plain old graham crackers that I could buy for a much reduced price. My daughters went to have a bowl of graham crackers and without me saying anything said there was something different about the crackers and did not even finish them. I find it hard to believe that NABISCO did not do a comparison test of new verses old and stay with the old.NABISCO just lost my business.
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by Iremember Posted Sat May 8, 2010 @ 12:14 AM
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It's the off taste and texture that bother me. It's plain to see the weight change on packages- many companies are spiraling down to "single serving" packaging- (what a waste of money to transport and create additional garbage).
The taste is truly awful- a nasty lingering stale aftertaste- no graham flavor- hard, sticky texture.
I remember as a kid opening the waxed paper envelopes,
eating a cracker, and then waiting for a day or 2 for them to turn soft and chewy- excellent with milk!
Today's version is a sad version- I think they might be making them in China- that would explain the staleness.
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by Kathleen F. Posted Fri April 16, 2010 @ 10:18 AM
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Thank you for your post. I, too, am a lover of graham crackers and in particular Nabisco Honey Maid. This morning, however, I opened a new box and found them to be smaller and harder. I going to try other brands now, too, and see if there is a better alternative. Honey Maid used to be the standard of best graham crackers - I would be willing to pay more because of it - but not anymore.
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by kree Posted Thu January 28, 2010 @ 9:21 PM
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So am I. I just bought a store brand and another brand to compare. I am SO MAD at nabisco!!! Enough already. kathi in oregon
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by sandra w. Posted Wed January 27, 2010 @ 9:13 PM
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I just purchased my first box of Nabisco Honey Maid Graham Crackers for the first time since I was a little girl. For some reason, I started craving them. This will absolutely be my last. They totally taste stale! Where did the crispness go that I remember? Honestly, I ate two of them and I think I'm going to feed the rest to the ducks!
Bring back the old receipe please! And, what about the size of the cookie -- quit shinking our food.
Will never buy again until I hear that the crispness is back and will continue to try and find a brand that tastes like the old Nabisco graham cracker.
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by Susan A. Posted Sat January 23, 2010 @ 4:34 PM
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My family and I have all grown up on Nabisco Honey Maid Graham crackers. However, they are no longer the high quality product they were decades ago.
I agree with another writer's reference to "stale taste", as the ingredients that are currently being used are of a lesser quality themselves. The taste of "graham" is sorely lacking.
The shrinking of the crackers is unforgivable. In times when we look for even greater value in our money spent, the shrinkage impacts beyond just the single serving factor. Recipes that use the graham crackers as a key ingredient are also altered, and not positively I might add. The consumer is not as stupid or blind as these corporations would like to think.
Nabisco is showing itself for the greedy corporate / bottom line thought that guides them, as opposed to being the consumer driven company they once were. In Corporate America, greed wins / consumer looses.
I agree with holding "taste test parties" (like a Tupperware gathering). Then, as groups of consumers let's find the products / corporations who still remember that it is the consumer that made them wealthy in the first place.
Eating is an important event. Times are lean. Money is tight. Why is Nabisco treating the consumer this way?
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by GMB Posted Sat January 9, 2010 @ 2:57 PM
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I did not vote for change. I agree these are tough economic times. Shrinking my cracker is not acceptable. Taking away from consumer "The bread and butter" to maintain profits will contribute to losing their customer to other brands. We all had to tighten our belts. Nabisco should also, but not by decreasing the quality/quantity of their products.
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by General U. Posted Sun October 25, 2009 @ 9:45 PM
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I voiced my opinion, see below, on Nabiscoworld.com, selected Help (on the bottom) then General - it brings up a box to give your input/question etc. feel free to copy and paste anything you might want from below..
****************************
Honey Maid Graham Crackers... it seems that the recipe has been changed. The new recipe is NOT good. The crackers now have a "stale" taste, meaning they are not crispy. these crackers have been a staple in my home since i was a kid. The size or the crackers has also changed as well as the number of crackers in each package. Why wasn't the outer box size changed as well? This seems like a waste of raw materials, there is probably an inch of open space that allows the crackers to move and break. All the changes that were made are seen as a bad business decision. PLEASE put it all back like it was!!! Why do company's have a GREAT Product and then change it? For the amount of money you are saving per box -you will loose far more customer base. There is actually people doing taste tests to find a "good" graham cracker out there on the internet.. I will keep looking myself..
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by L P. Posted Thu October 15, 2009 @ 10:10 PM
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They changed the formula and they do NOT taste like they once did. I can deal with the size change if they still taste good but they don't! They taste more like cardboard dunked in milk now! I have eaten these all my life...can't believe they changed the formula!!! Whole family is disappointed...need to find something else to dunk in milk now. :^(
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by awmj3 Posted Tue October 13, 2009 @ 10:50 PM
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Wow! I couldn't believe it. The packages inside the box were about an inch shy of the top. They kept the boxes the same so you don't realize if you realize at all that the grahams are smaller. I'm going to do the taste test too. After all these years, I'm buying some thing else.
Will Meiklejohn
Corning, NY
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by Dotty Posted Mon October 12, 2009 @ 9:43 PM
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I have to agree. I was munching happily on a graham and noticed it went awfully quickly. I said to my husband, "Honey, aren't these graham crackers smaller than they used to be". He said, "They sure are".
It was bad enough when a pound of coffee ended up being only 11.5 oz. Et tu Nabisco? Tisk Tisk
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by cdubswife Posted Sun October 11, 2009 @ 2:04 AM
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Nabisco blew it! I would have felt better if they had plastered "NEW SMALLER SIZE" on the box!
I actually went online to see if anyone else had even noticed this! I haven't had a graham cracker in over a year an wow, the are smaller! They are so narrow I have no trouble getting them into the glass of milk! Other products probably get away with shrinking sizes but those of us who have been eating the same brand of cracker and dunking it in our milk for over 40 years feel put out!
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by Pixie Posted Sat September 26, 2009 @ 9:27 PM
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I agree. I am very disappointed in the new color, shape and taste.
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by Aaron D. Posted Tue September 22, 2009 @ 4:27 PM
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Indeed, you are right, they did shrink them. Why would they do this when it used by so many to make smores. Didn't they think we would notice?
I've bought other kinds. I recently bought some organic ones that were very good. And, of course, Trader Joes has delicious cinnamon ones. However, there are no Trader Joes in CO, where we just moved. :-(
I'll be curious to hear how the taste goes. I'm going to contact them and express dissatisfied I am that the graham cracker no longer fits the chocolate bar.
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by kitty and dale Posted Thu September 10, 2009 @ 10:07 PM
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I understand all the weight/volume issues and the idea that reducing the size/weight/quantity/whatever rather than raising the price is their way of keeping customers "happy". What I don't understand is making a graham cracker that is a narrow little rectangle rather than the tried and true square that we all grew up with and what we put our Hershey bar and marshmallow in between.
Do what you want with the weight or the quantity, just make 'em square again.
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by mary n. Posted Tue August 25, 2009 @ 9:14 PM
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It is a disappointment opening the box and not seeing the olde reliable Honey Maid Graham Cracker...Even though it is probably in my mind, I'd swear they tasted different too...not a happy camper:o(.
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by chuckz01 Posted Mon August 24, 2009 @ 5:31 PM
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I am glad that I found your post as I thought my imagination was getting the best of me. Are you sure that the crackers are simply not thicker? I have an older box that I just finished and the net weight is the same as the new box with smaller crackers. Unfortunately, I do not have any older crackers with which to compare weight and thickness.
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by Brian G. Posted Sun August 23, 2009 @ 12:13 PM
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So sorry but those who attempt to minimize what the company has done are missing the point. It makes no difference if other companies do it; it makes no difference if reducing the size or quantity or weight of a product is standard practice in an industry for thirty years. The fact that a provider is charging the same price for a product or service but reducing the quantity or quality without notice likely or intended to provide the consumer with actual knowledge of what has occurred is bad faith, and misleading at least. Dare I say that an iconic company such as Nabisco has a position of trust with their loyal customers.
I am 63 years old and have been a faithful customer of Nabisco Grahams all my life to say nothing of all my fond memories of Nabisco smores around many many campfires as a child, parent and grandparent.
Bad on you Nabisco-You can't treat your customers like this. I am certain I can find another company that provides an acceptable cracker.
Good bye old friend.
Brian
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by liz t. Posted Sat August 22, 2009 @ 3:20 PM
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I just experienced that and was surprised and upset because they did not change the calorie count etc. Tha is what bugs me the most!!! I'm glad I found this posting. They should at least change all the nutritional info.
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by Zan Posted Wed August 19, 2009 @ 11:21 AM
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"For your information, our family has decided to pursue a taste test, and develop a price/value ratio for a number of private-label store products as well as a several national brands. We are looking to replace the Nabisco product with another more value oriented offering."
Wow. That's just... wow. I'm impressed. Good luck finding the perfect graham cracker! I like them with peanut butter and jelly. I use honey maid myself.
I keep hearing a whispering voice in my head saying "we've replaced Rick Jr's national brand graham cracker with Honey Maid. Let's see if he can taste the difference!"
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Fraud
by Brian G. Tue March 30, 2010 @ 10:45 PM
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This is happening to almost everything, from sizes of bar soaps, to cans of tuna, to Tropicana Oj, to Kleenex tissue, to bagged petfood, to chubs of cookie dough.
There are many more, those are the ones I know off the top of my head.
Its called reducing sizes to forgo higher costs, or minimal costs increases.
With many store brands offering lower costs, nabisco has to market itself as the superior brand, but also keeping costs down to match its competitors.
Maybe you will just need to make an extra spot in your in your pantry for a second box.
Good Day
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So are you willing to pay more if they increase the size of the crackers and the number of crackers in each package?
What Nabisco is doing is standard in the food industry, and has been for 30+ years.
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