Terrible Iced Animal Cookies

Mothers made the good ones. But they went out of business or bankrupt
not too long ago. I always thought Nabisco bought them up then came
out with the "Classics"

I've never seen the Nabisco Classics ones in our store till recently.

Nabisco, of course, can be contacted at the 800 number on the
package.

But they should also be flexible in how they receive comments, so that
the consumer is not felt "put out" by using a feedback mechanism
that's uncomfortable to them. Some people prefer e-mail to the phone.
Me and you, for example.

And, of course, if they have a link on their website, it should work.
I can confirm that clicking on "Help" on NabiscoWorld.com gives you
"We're sorry, the page you requested does not exist on this web
site."

I did a little techie sleuthing and found that you can get to the
comment form using:

http://tinyurl.com/nredqs

Im not much of a cookie eater, but I use to enjoy the circus cookies.


They still come in a pink pouch, and have white, and pink animals with
sprinkles on top.



Good Day

There are two different iced animal cookies. I dont know for sure if
Nabisco makes both but I have seen both kinds in the stores.

One is like you described. Hard cookie...hard icing. I dont care for
those.

The other has a softer icing on and sometimes has little sprinkles on
them. I LOVE those cookies! They ARE a lot sweeter. Much more
enjoyable.

Maybe you just picked up the wrong kind?

Hi Peggy!

I had to respond to your letter because my mother's name was Peggy,
and my father worked for Nabisco many years ago.

I haven't noticed any difference in the Nabisco products I purchase,
but there have been more complaints here than usual, so I'm going to
assume that Nabisco is headed in the wrong direction. And why bring
back "Classics" if they taste nothing like the original. It's foolish
to think no one will notice.

I agree that it's a shame when any company makes it difficult for
someone to comment or complain. It does make you feel like they're
not interested in their customers' opinions. I have written to
Nabisco in the past and never received a response. Nabisco was always
my first choice, but now I just buy what's on sale. I no longer have
any loyalty to the company.

Hopefully, Nabisco will get the message and quickly turn things around
before they lose more customers. If they continue to not listen and
make it difficult for their customers to give feedback, they'll have
no one to blame but themselves for the demise of the company.

Please let us know if you get a response so at least some of my faith
in Nabisco can be restored. It's sad to think that this company no
longer cares about its customers.