1. Nextel called me ref upgrades to Titanium phones as they said those worked well with International Direct Connect. Took the phones to the store to activate only to find out that International Direct Connect doesn't work with those phones. I returned the phones the same day, November 30, 2011 and as of Feb 9, 2012 the upgrades have not been returned to my account.

2. Nextel sent me...

i tried to do three things on one order for my nextel account. thinking back, i probably shouldn't have attempted the three things at the same time.

1. get a replacement nextel for my husband.
2. add an additional nextel to my account for my son.
3. upgrade my mobile broadband card.

after at 12 phone calls, here is where i'm at:

Nextel tried to increase my 39.99 a month for the...

I purchased a boost cell phone and then canceled my Nextel service. The Nextel people chose to ignore my cancellation and kept the service going. I called on several occasions inquiring this matter. I feel as though I am trying to be forced to be upset, and cheated. I have refused to pay this, therefore the matter goes unresolved. My question is "why can a service ignore your request to...

My family and I have been with Nextel for almost 10 years, and until Sprint bought them out, we had excellent service, coverage and equipment. Since the buy out, everything has changed. My son went for weeks with a phone he had to tape together, because they said his phone wasn't under insurance coverage, even though my husband and I had been paying for it. He was told that he was no longer...

I had been a Nextel customer for approx. 5 yrs when I purchased a I860 phone in late 2007. I had the phone about 3 months when it completely failed. Since I had insurance, it was replaced with what Im pretty sure was a refurbished phone, since it never worked right and the back piece never fit correctly on it.

Most of the time , this phone was in a "no service" mode. I called Nextel...