I went into the Boost Mobile store in Garden City, Michigan. I purchased a Motorola i465 cell phone and prepaid 50.00 for the unlimited talk, text and web. I thought it would be a great deal. I had already checked to make sure I was in the coverage area, according to the map online, I was in good coverage area. I used my phone outside and around town for about 8 hrs, made a few calls and...

Initially I paid three cell phone bills on the same day. All the charges cleared my account. Then, one cell phone was disconnected for lack of payment. I called Boost and told them that all the payments had cleared my account and asked why the phone was off. I was told repeatedly that it was off due to lack of payment. I asked to speak with someone else and the next person "Brandon",...

i have had several problems over the course of being apart of nextel. Such as phone freezing, screen blacking out and restarting.. i feel the phone models were made too quick. I have a nextel i9 and i880 and between both phone they had to be replace numerous times.

i would like them to cancel my contract without any early termination fees..

Dan Hesse

6200 Sprint Parkway

Overland Park, KS 66251

Dan Hesse
9200 Sprint Parkway
Overland Park, KS


Dear Dan-

I am a big fan of Sprint and have been a subscriber since the year 2001. For the first time, I feel that it is necessary to write you a letter detailing my two recent attempts to upgrade the phones on my account.



First Incident:



After doing a lot of...

Today is 3/30/09: I called in on 2/23/09 and place a network service ticket because my cell service went from great to little or even no service at all. I was and still am dropping calls. I have 2 pages of names from customer care, to tech support to networking and even customer retention. I was almost disconnected b/c I did not pay my bill after I was assured my phone would not be...