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Horrible i465 phone, quality, and service |
by Jean S. of Inkster, Michigan written to Nextel Communications Posted Wed October 7, 2009 10:42 am 1 replies, Last Updated: Mon October 19, 2009 7:22 pm |
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I went into the Boost Mobile store in Garden City, Michigan. I purchased a Motorola i465 cell phone and prepaid 50.00 for the unlimited talk, text and web. I thought it would be a great deal. I had already checked to make sure I was in the coverage area, according to the map online, I was in good coverage area. I used my phone outside and around town for about 8 hrs, made a few calls and...
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I want to be reimbursed for duplicate payment!! |
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by Carla W. of South Euclid, Ohio written to Nextel Communications Posted Thu September 17, 2009 12:39 pm |
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Initially I paid three cell phone bills on the same day. All the charges cleared my account. Then, one cell phone was disconnected for lack of payment. I called Boost and told them that all the payments had cleared my account and asked why the phone was off. I was told repeatedly that it was off due to lack of payment. I asked to speak with someone else and the next person "Brandon",...
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Nextel i9 and i880 |
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by chris b. of east stroudsburg, Pennsylvania written to Nextel Communications Posted Sun August 23, 2009 9:02 pm |
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i have had several problems over the course of being apart of nextel. Such as phone freezing, screen blacking out and restarting.. i feel the phone models were made too quick. I have a nextel i9 and i880 and between both phone they had to be replace numerous times.
i would like them to cancel my contract without any early termination fees..
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Letter to Dan Hesse regarding recent customer service |
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by Tony L. of Orlando, Florida written to Nextel Communications Posted Thu April 2, 2009 9:39 am |
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Dan Hesse
6200 Sprint Parkway
Overland Park, KS 66251
Dan Hesse
9200 Sprint Parkway
Overland Park, KS
Dear Dan-
I am a big fan of Sprint and have been a subscriber since the year 2001. For the first time, I feel that it is necessary to write you a letter detailing my two recent attempts to upgrade the phones on my account.
First Incident:
After doing a lot of...
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Very frustrated with bad service and poor customer service... |
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by Meredith W. of Childersburg, Alabama written to Nextel Communications Posted Mon March 30, 2009 4:57 pm |
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Today is 3/30/09: I called in on 2/23/09 and place a network service ticket because my cell service went from great to little or even no service at all. I was and still am dropping calls. I have 2 pages of names from customer care, to tech support to networking and even customer retention. I was almost disconnected b/c I did not pay my bill after I was assured my phone would not be...
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