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 Nextel's illegal busns. practices
Posted Wed March 18, 2009 10:52 am, by Yamilde R. written to Nextel Communications
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A couple of weeks ago I contact Nextel to inquiry about an all data plan. My current plant was the Family Pack 1400 for $89.99 plus $19.99 for a third phone and $5 for texting for one of my phones. The representative offered the Data Share plan 1400 for $129.99 including direct connect. My new plan was to start on March 15. Needless to say on March 17 I received a shocker of a bill! The $129.99 plan was non-existent. My cell phone bill went from about $130 per mnth w taxes to over $220 per month! Nextel was charging $10 per phone for direct connect plus the $19.99 for the third phone! I have been a Nextel customer for over 12 years! All Nextel could do is put me back on the old plan.
Nextel needs to stop this unfair business practices. I want what they promised, the All Data Share direct connect plan for $129.99 plus taxes
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by Yamilde R. Posted Wed March 25, 2009 @ 3:26 PM
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After filing many complaints thru "Nextel's Corporate contact" a week
ago we were emailed by Vanessa Brown an Executive Analyst with
regulatory services, whom did not even have the courtesy to extend us
a call, we actually had to call her. Her response was: "We're sorry
to see you go", basically said goodbye, "there is nothing we can do
for you", dont let the door hit you on your way out! By the way there
is a website specifically designed for dissatisfied Nextel customers,
its NEXTELSUCKS.ORG...
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I left sprint about 8 years ago, then went to nextel, then sprint
bought them, so I went to At&t and could not be happier.
The only thing annoying is the constant barage of emails for me to get
into a contract with a new fancy phone, no thank you
Good Day
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If your new plan was to start on 3/15 and you started using the
services before that, of course your 3/17 bill is going to be higher,
even more so since you are going to be pro-rated for the new plan.
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