The situation which leads to myself writing a compliment letter to the Nordstrom’s company is the excellence in service that I have received throughout my shopping experience there. As mentioned in the letter, I visit the store regularly because of their extraordinary customer service which I receive while shopping at their store. I tend to shop at the Short Hills, NJ store when I go back home...

Nordstrom was featured in the book; Speed of Trust.
With all the large investmens being made in all the different projects; and the job realignments in order to take care of the profit margin and keep board of directors and share holders happy.
My question is; how does Nordstrom as a company plan on restoring the trust that has been lost?
Roles have been combined to the point that 1 person is...

I went to Nordstroms on January 23, 2013 and applied for there store credit card and was denied I was very disapointed because I did have there visa credit card and did shop there frequently but unfortuneatly due to the economy I had to file Banruptcy back in march 2011 which already is discharged since July 2011 and I am rebuilding my credit but very difficult to do when you get denied this way ...

I went into your Tyson's Corner location in mid December to purchase a pair of Ugg boots for my daughter for Christmas. When I went in, the sales lady told me there were not at that store but that she would order it online and it would be shipped. I told her my daughter wore a size 12 and she said that I needed a size 13. She took the order, I paid and off I went. When the boots came, I...

I went in to the Nordstrom at Roseville Galleria today with intent to purchase items at the Mac counter and also trade in 6 used products for the "back 2 Mac" program for a free lipstick in the shade Candy Yum Yum. I was online earlier in the day and was going to purchase the item but I figured since I had used products already that it would be beneficial for me to use the program to...