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Poor Customer Service at Nordstrom |
by Melissa O. of roseville, California written to Nordstrom, Inc. - Department Stores Posted Thu August 13, 2009 12:00 pm 8 replies, Last Updated: Mon August 17, 2009 7:52 am |
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August 12, 2009
RE: Nordstrom shoe department
Transaction #: 3790
Reg#: 9056
Rng#: 8148793
Sel#: 8148793
To Whom It May Concern:
I was in your store this morning and was stunned at the service I received. I have been shopping at Nordstrom and usually select Nordstrom over other retailers because of your wonderful customer service.
This morning I was...
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shirt |
by Michelle E. of Santa Clara, California written to Nordstrom, Inc. - Department Stores Posted Tue August 11, 2009 11:45 pm 3 replies, Last Updated: Wed August 12, 2009 1:16 pm |
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I went to Nordstrom a couple of weeks ago during their anniversary sale. According to my receipt I went on July 18, 2009. So I went to the BP department and I found this really cute ruffled sleeveless shirt. I looked for my size and couldn't find it. One of the workers asked if I needed help and I told her I needed a size small on this shirt. Her reply was whatever is out that's all we have. She...
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Find My Blazer, Nordstrom |
by Christopher B. of St. Paul, Minnesota written to Nordstrom, Inc. - Department Stores Posted Fri June 12, 2009 12:00 pm 13 replies, Last Updated: Tue June 16, 2009 2:42 pm |
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OK so I know it is my fault for leaving a something with the Nordstrom Rack alterations department for so long, but here is the deal. I went there late last fall to purchase a new navy blazer for a wedding. I chose a Burberry 3 button, purchased it with a credit card, and took it back to alterations. I was told I could have it in roughly 10 days, I think. Well, the wedding wasn't for a month, so...
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Nightmarish Situation with Nordstrom |
by Susie K. of Los Angeles, California written to Nordstrom, Inc. - Department Stores Posted Tue May 12, 2009 12:00 pm 19 replies, Last Updated: Wed May 20, 2009 10:05 pm |
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In February of this year, I purchased the Marc Jacobs Classic Q Hillier Hobo bag in black with silver hardware. The sole reason for purchasing this particular bag was because of the longer strap that came with it. Within a few weeks, I noticed that one of the metal pieces on the strap would loosen. Eventually, it completely fell off and the strap became unusable. The handbag department said to...
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Snobby Employees at Nordstrom's Bobby Brown Counter |
by Jacklyn T. of West Covina, California written to Nordstrom, Inc. - Department Stores Posted Thu February 5, 2009 12:00 pm 9 replies, Last Updated: Mon February 9, 2009 4:48 pm |
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I have been shopping at Nordstrom since I was a toddler. They are known for their great customer service and this is why this particular case has bugged me so much.
On two separate occasions I visited the Bobby Brown counter at store 345. The first time, I must've stood at the counter for a least ten minutes before someone came to help me. There was a girl leaning against the counter doing...
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