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 My Worst Ever Shopping Experience
Posted Wed August 15, 2012 1:08 pm, by Su Su M. written to Nordstrom, Inc. - Department Stores
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I went to the Nordstom department store in Indianapolis at the Fashion Mall last week. I was told I would get exceptional service. I have a disability so it is hard for me to shop anywhere. When I got there I went to the men's fregrance counter and NO help. There was no sales clerk. I went to the men's clothing and No help. There was also no sales clerk. It is hard for me to walk far and to stand very long. I walked to the shoe department, quite a walk for me and 2 men looked like managers were talking with there backs to the store. I said excuse me, could someone help me in men's fregrance. They sent a lady from shoes. She knew nothing about the dept. and had to carry things back and forth to price them at shoes. I walked with her and it was hard on me. She offered me a box to buy that had something spilled all over it. I would not give that to anyone and for the price of the fregrance it was an insult. There was no way for me to look or sample a men's fregrance without help since it was all behind a counter. I left her and went to men's to buy from a list I had made from their on-line site. Again No help, so I just left the store. I called to tell several people at Nordstom and no one wanted to really give me a reason to come back. I will never return.
For what I went through, I feel they should give me a store discount. I feel I was discriminated against.
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