Awful Staff

Posted Sat September 2, 2006 9:28 pm, by Marcy K. written to Nordstrom, Inc. - Department Stores

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Recently on a trip to Nordstrom Rack, on Galleria Blvd.in Roseville CA. While on my way to the changing rooms I overheard and watched as two sales clerks helped a customer (asian woman and a black woman) The customer was asking there opinion on her blouse. As the customer left the two sales clerks started laughing and making fun of her, Trying to ignore this rude behavior I made my way to the dressing room only to be yelled at by the asian woman yelling "Hello! You need a number!" Because of her rude behavior and what I had just seen " I told her nevermind." And put my clothes back and left the store. Im not planning on coming back.

Improve your customer service. I felt so bad for that customer. How do I know thats not what people say when I come into your store? Thats not something I want to worry about!

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Uh by Nay Posted Tue December 19, 2006 @ 9:02 PM What in the world does race have to do with customer service? There's no need to mention that they were asian and black. Reply Re: Awful Staff by Mike R. Posted Sun September 3, 2006 @ 2:48 AM When writing the line, "The customer was asking there (sic) opinion" you have misspelled the word "there". In this case, you are showing possession and should therefore be spelled "their". Reply Misspelled words by Venice Sun September 3, 2006 @ 4:41 AM Thank you. by Mike R. Tue September 5, 2006 @ 12:15 AM Mike, I was just teasing you... by Venice Tue September 5, 2006 @ 1:00 AM Ahh, I thought so. by Mike R. Tue September 5, 2006 @ 5:06 PM Even though I was teasing... by Venice Wed September 6, 2006 @ 12:52 AM Re: Awful Staff by Venice Posted Sun September 3, 2006 @ 2:02 AM I'm glad you left the store and wrote this letter to let the company know why. I think they should know how their sales clerks behave. Reply