I bought a HP laptop DV9410 s/n cnf724200z p/nga355va#aba on 8/14/07 or 8/15/07 at your West Hartford CT store with a 3 year extended warranty and have lost the receipt. I called your customer service department to get a copy of receipt so that I can take advantage of the extended warranty that I purchased in good faith. I am told that your customer service department will not look up the receipt...

I run a home-based business, heavily depend on my computer for all my transactions, and have been a loyal customer of Office Depot ever since it opened in my town.

I purchased a desktop computer from my local Office Depot in July, 2008.As it was highly recommended by the salesman, I also purchased 2-year extended warranty with it.

Since my computer stopped working, I made a claim with...

I bought a new computer and found out I needed a new adapter to be able to connect to the internet. I have windows 7 on the new computer. I told the sales person that I had to have one that worked with windows 7 and they said it worked just fine. After trying to install it I kept getting error messages - so I call the tech help desk of the adapter - they said it was NOT compatable with windows 7...

I just experienced the ole bait-n-switch routine. Front page of weekly ad had a great price on an Epson 610 printer but when I got to the store, they did't have any nor did any other location in metro Atlanta have one.....no offer for raincheck or comparable reduction for different printer. Ad said nothing about limited quantities.

Offer rainchecks when you advertise something that's not...

I've already started posting this on any online complaint website that I can find so no one else will make the mistake of shopping at Office Depot. Bought a Toshiba laptop on Dec 29th 2009. Had a really hard time deciding between it and the MSI but chose the Toshiba because it was 50 bucks cheaper. Today, Dec 31st, wanted to take the Toshiba back because the touchpad has a texture to it (it...