Let the customer use your coupons on the product they wish to purchase.

Posted Fri November 17, 2006 12:28 pm, by Joseph W. written to Office Depot, Inc.

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I received an email coupon for use in your store. When I went into the store to use the coupon, I was told that it could not be used on the type of item that I wanted to purchase (technology.)

If you are going to send coupons to customers, allow the customer to use it on any item, since you already put a minimum purchase amount on the coupon - spend $75.00 to get $20.00 off.

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Re: Let the customer use your coupons on the product they wish to purchase. by p d Posted Mon November 20, 2006 @ 9:50 PM I work for Office Depot and think those coupons are a pain in the neck. I know they're good for people who have to buy supplies but I've had to turn down so many people for the very reason you state. I really hope they change them so that they don't exclude the entire tech dept. Reply PS by p d Mon November 20, 2006 @ 9:51 PM Re: Let the customer use your coupons on the product they wish to purchase. by Jeffrey Posted Fri November 17, 2006 @ 3:13 PM What did the coupon say on it? I happen to have an OD coupon right here (although maybe not the same one as you) and it says "Excludes technology purchases..." Reply Excludes technology by Joseph Wallenhorst Fri November 17, 2006 @ 4:31 PM Several stores by MommyG4 Fri November 17, 2006 @ 6:57 PM There's a reason... by Jeffrey Sat November 18, 2006 @ 7:30 AM