Overcharge

Posted Wed March 7, 2012 12:49 pm, by J D. written to Office Depot, Inc.

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I went in to make a copy at the Port Richey, FL store. For some reason it failed to recognize my office depot swipe card. I cancelled it & re-swiped the card. When I got the receipt from the copier it showed that I'd been charged for 2 copies instead of the one I received.

Since I only needed one copy it seems unsettling that I was charged for two. I trust this problem will be rectified so it doesn't occur again. Thank you kindly.

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rectified so it doesn't occur again by PepperElf Posted Fri March 9, 2012 @ 12:46 PM not really possible.... why? because... what caused it to glitch in the first place *could* be equipment issues. Or it could simply be something the customer did too. for example sometimes where i work, customers swipe their cards too fast. nothing my company can do to stop that really. but see if the second one drops off. if not then contact your bank to question the charge Reply You swiped the card twice. I would imagine the other authorization by Steve OH (IO) Posted Wed March 7, 2012 @ 7:16 PM will drop off in a day or so. Reply Re: Overcharge by Back_n_TX Posted Wed March 7, 2012 @ 1:14 PM Just curious about this, but what did the Office Depot folks say at the store when you brought it to their attention? Reply