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Sick
Posted Wed May 16, 2007 4:17 pm, by JOANNE N. written to Olive Garden
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Yesterday afternoon my roommate and I went to lunch at the Olive Garden. We ordered the exact same thing which consisted of the stuffed mushrooms, calamari, and zucchini appitizer and salad. We had some leftovers of which we took home and had for dinner. It was the only thing that either one of us ate yesterday. Sure enough, in the middle of the night we both woke up violently ill and we are still sick. We believe that we got food poisoning from the food that we ate yesterday as it is the only meal we have had in the last week together and the flu doesn't generally strike two people within an hour and so suddenly.
I do not want anything from the Olive Garden as I do not plan to eat there again. I'm sure it may have been a one time thing, but as I'm sure you can understand, once you have been this sick from a certain food, you never want to have it again. All I want is for someone to double-check the food handeling procedures at the Cheyenne Road location in Las Vegas. I wouldn't want anyone else to feel this way.
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by joanne Posted Fri May 18, 2007 @ 2:23 PM
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Just to let everyone know the Olive Garden responded to me today and indicated that they were mailing me a gift certificate and also to let me know that had we went to the Dr. that they would reimburse any out of pocket expense even if it was indicated that the culprit was not food poisioning. I thought this was a very nice and acceptable response- over and above what I had expected. I still don't know if I will be eating there any time soon even though I know that it was probably an isolated incident or an off chance that it was something else. Worst case senario, if the certificate they send me is only good at the Olive Garden I can pass it on to a friend to enjoy. Thanks for all of your comments and well wishes.
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Great!
by Jeffrey Fri May 18, 2007 @ 3:17 PM
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Congrats
by - Leanne- Sat May 19, 2007 @ 5:34 AM
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Maybe it's just me, but greasy fried food, especially calamari, sitting in a car for any amount of time in Vegas heat sounds like russian roulette! I would think twice about bringing anything like that home for dinner! Hope you're feeling better!
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by Angelic Princess:) Posted Thu May 17, 2007 @ 8:46 AM
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my boyfriend and I have recently ate at the Olive Garden and had the appetizer with the stuffed mushrooms, calamari, some meatballs, and... something else, and it was DELICIOUS, and we didn't get sick:)
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by dawniedawn67 Posted Thu May 17, 2007 @ 8:23 AM
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First of all, you do NOT have the flu - 'flu' is respiratory, not gastrointestinal. But that's just a pet peeve of mine - sorry!
Secondly, it IS possible for a gastrointestinal illness to strike 2 people within an hour and so suddenly. There is a bad one going around right now, and they tend to be very virulent.
I am not saying that you did NOT have food poisoning - that most certainly is possible! But it might help you to get over your aversion to OG to realize that things like the Norwalk virus strike hard and without warning, especially when people share living space.
Hope you're feeling better soon - a heating pad helps those stomach cramps, I've found!
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by Gino Posted Wed May 16, 2007 @ 10:41 PM
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I hope you and your roomate get well soon. This is a most unpleasant thing to go through, and the idea of going back would not sit well with me either. I'm glad you let them know, hopefully it's an isolated case, but maybe let the local health department know as well. Your request is reasonable, I hope others wrote as well, not that I wish any illness on anyone, it would just help them see there was an issue.
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by Cor H Posted Wed May 16, 2007 @ 10:06 PM
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The OP wrote the letter professionally and with all pertinent information.
The letter is reasonable and credible.
Good job and I hope the food-handling or food-storage procedures are revisited.
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by 79stripes Posted Wed May 16, 2007 @ 7:15 PM
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You should consider reporting it to your local health dept. This website
https://rusick2.msu.edu/
will allow you to put in the info about where you ate and when, what, etc and send the info to the health dept. It won't get the resturant in trouble, per se, but it allows the health dept to monitor things. The ppl who developed this webesite gave a guest lecture in my epid class, in case you were wondering why I was plugging them ;-)
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by DragonflygrrlTheGreat Posted Wed May 16, 2007 @ 7:06 PM
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I hope you're feeling better soon. This letter is great, and it's so nice to see someone go through something like this and still write such a clear, professional letter. I think Olive Garden is owned by a company that owns many other restaurants, so possibly if you get some kind of gift card you can use it somewhere else? I do know what you mean, though, about not wanting to go back to a place that made you ill. Get well, and I hope you hear back from them! :)
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Yup...
by DragonflygrrlTheGreat Wed May 16, 2007 @ 11:28 PM
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Nice letter. Hope you and your roommate feel better soon.
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Thanks
by joanne Wed May 16, 2007 @ 6:53 PM
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by Venice Posted Wed May 16, 2007 @ 4:44 PM
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I was just wondering if you refrigerated the leftovers until dinner time. Even though the food was cooked, keeping it at the wrong temperature could make you ill.
You didn't mention the location in your letter, and a telephone call to the restaurant would have been a quicker way to notify them of a possible dangerous situation.
I hope you and your roommate are feeling better now, and that you hear back from the company.
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Re
by joanne Wed May 16, 2007 @ 5:05 PM
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Thanks
by joanne Wed May 16, 2007 @ 5:32 PM
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