I took 3 boxes of clothes and shoes to Once Upon a child (Edmonton southside) yesterday and they sifted through everything and picked out 10 items for $18.00 - not worth taking the stuff there - as they said that everything else was old and had stains - first of all I washed all the clothes before I brought anything to them and I wouldn't bring stuff with stains that I know that I would want to sell - how embarrassing! and the staff members are so rude!! ugghhhh... I feel like someone just robbed me blind!
I would like a copy of the receipts of all the items that were sold that was not available as I have to request this to head office - talk about a load of crap!
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by Chantaljoy Posted Wed February 24, 2010 @ 1:23 PM
The same thing happened to my husband and I. 3 boxes of barely worn baby clothes and they paid us $12 for a few items. While we were waiting for them to finish, we picked out a nice Husker winter coat (we live in Nebraska) for our son. We looked at it closely, and discovered the zipper was broken! It really irked us that they were so picky with our good quality clothes but were trying to sell a broken item.
by Harleycat Posted Tue February 23, 2010 @ 4:29 PM
Consignment shops take only what they think the can resell at a profit. You are not entitled to know how much they sell them for. If you didn't like the price they offered you are well within your rights to just take your stuff and go.
As Rowdy said, washing clothes does not necessary remove all stains. If they felt they were too stained to resell, they are not going to take them.
It is possible this is what the employees were saying to each other after you left.
If the used items were not up to their standards, it seems like you will need to dispose of them elsewhere.
It isn't clear why they would make up reasons (stains) to refuse accepting items. They could just say you brought too many or that they don't need them if they didn't want them.
I dont get it? You brought the clothes to a consignement shop and they didnt want everything. Thats typical, the people who work there know what will sell and what wont so they have every right to refuse items