unacceptable experience

I'm astonished that a 6 year old ever been to Outback, much less "has
a craving" for it. I would think Outback isn't quite child friendly,

always offered compensation or correction of the problem on the spot.
What did the manager say when you complained?

You want a gift card. Okay. Did you talk to the manager about your
experience? I bet he/she would have comped most or all of your meal
if the steaks were repeatedly prepared incorrectly.

What was wrong with the steaks? How were they prepared incorrectly?

Yeah, I know, waitstaff probably should summon the manager without
being asked when something has been screwed up over and over, but that
rarely happens.