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Hungry after dinner.
Posted Sun May 3, 2009 11:30 am, by William L. written to Outback Steakhouse
Write a Letter to this Company | Rate this Company
Short and sweet. For the prices you pay at Outback, the portions they give you are insulting. It is a shame to leave a restaurant feeling hungry and paying outrageous prices. I will not be returning.
Increasing your portions based on price would be a good start.
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by Anonymous A. Posted Wed May 6, 2009 @ 5:43 AM
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I must agree with the letter writer. While I understand businesses need to downsize portions to save costs because of the bad economy, the Outback is ridiculously expensive for the portions they give. I think its crazy to pay 8 bucks for 4 pieces of coconut shrimp, or 20 bucks for a tiny steak. At TGI Fridays, the same steak would be 12.99 or so, and Fridays is one of the most expensive restaurants there is. Outback is very skimpy, this letter writer isn't alone on that opinion.
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good deals
by Anonymous A. Thu May 7, 2009 @ 1:48 AM
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I went to Outback one time and never went back...just did not care for the food.
When the fist opened they were wonderful, unique and comparatively priced for a family to go out and enjoy a nice meal without it costing an arm and leg.
Now their prices have gone skyhigh, the portions and most say quality also have gone downhill.
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I don't think this is any different that food manufacturers (the food you buy in grocery stores) reducing the size/volume of their product but keeping the price the same. Costs go up. People just don't seem to remember this (or be willing to remember it).
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Of course
by Just Brenda Tue May 5, 2009 @ 1:26 PM
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by jeishere Posted Mon May 4, 2009 @ 11:39 AM
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I appreciate the brevity of your letter, but I'm curious about the portion sizes. The steaks sizes are listed on the menu, so if you steak was too small this would be an issue with the particular restaraunt. Are you speaking of portion sizes of the side dishes, their non-steak entrees, appetizers, salads..? I'm also curious if they still include salad and bread with the meal because most (chain) restaurants do not include a salad in the meal price anymore.
I've said this before on other Outback letters, but mine must be run by good management because it has been consistently good for the past couple of years. I haven't eaten there in a couple of months because we are eating out less often, so I hope they haven't made any dramatic changes.
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by sarahsmile Posted Mon May 4, 2009 @ 10:40 AM
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I remember when OutBack was a treat. My dh and I would go there as apecial dinner with our son. Now it's no better then AppleBees.
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It's been a few years since I was in an Outback, but I've never cared for them. I've always found the prices to be outrageous (although I see that they do have promotions quite often), particularly for a casual place and for the food quality. I've never found portions to be terribly small, but I can see how this would be a valid complaint.
I will say, however, that I've found that the opinion of the value differs depending on where you are. In some locations, Outback is one of the better restaurants. Or it might be the only nicer place to go where you can also take the kids. In other locations, such as where I live, we have thousands of restaurants, so it's easy to find a place that's less expensive, has better food, bigger portions, etc. In other words, opinions differ depending on what your other choices are and what you like.
The other thing with Outback, at least to ones I've been to, is that they are always plenty busy. Waits are typically 20-40 minutes, or more. With that, I'm thinking that they don't much mind you or I not eating there. Of course, consistent with my above point, there may be locations where they die for customers. If that's the case, I wonder if there's a way to speak to local management about your concerns. A local manager may not be able to go against company rules on portions or prices, but they might have other ways to attract customers, given your feedback (e.g., offering coupons or free salads).
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by Beeracuda Posted Mon May 4, 2009 @ 7:12 AM
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I've been saying this on practically every Outback letter on PFB for a while: Outback has severely gone downhill over the past several years. The prices have gone up, and the portions of become smaller. Additionally, the quality of the food is much less than it was, say, 10-15 years ago.
There was a time when Outback was really a treat. It was one of the more expensive chain restaurants back then, but you NEVER left the restaurant hungry. In fact, more often than not, you needed a doggie bag. I too, have had my last meal at Outback. The nearest Charlie Brown's to me is about 50 miles to the north, in York, PA. I pass it every time I go to Lancaster, PA to visit family, as it's visible right off the highway. One day I'll check them out while passing through. I have checked out their menu online, and it certainly does look appetizing.
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LOL!
by Giselle Mon May 4, 2009 @ 7:15 AM
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by Nate! Posted Sun May 3, 2009 @ 10:19 PM
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The firmest message is the one you send with your wallet.
Good job in finding another restaurant.
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by mrsdkm Posted Sun May 3, 2009 @ 9:26 PM
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We went to Outback recently and the sizes of the steaks are clearly stated on the menu. The smallest ws around 6 ounces and larger ones were over 20 ounces.
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by ♫Venice♫ Posted Sun May 3, 2009 @ 5:31 PM
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Short and sweet, indeed! Right to the point in as few words as possible. Good job!
We've never been to Outback, but this would never do for my family. The men are big eaters and don't like to leave hungry. That's why we choose a place called Charlie Browns (also a steakhouse). It's a small chain and there might not be one near you, but it's worth checking into.
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Perhaps you should try buffet restaurants.
Good Day
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