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Papa Johns sucks

Posted Wed February 26, 2003, by Rob B. written to Papa John's Pizza

Write a Letter to this Company

I'm writing to bring your attention to a problem with the food quality at Papa John's Pizza. I'm complaining specifically about the taste of an item I recently purchased at a Papa John's Pizza restaurant. By the way, this happened at 2937 Richmond Road
Lexington, KY 40509-1714

I order pizza all of the time being a bachelor. It was always Papa Johns. That was until I ordered a large pepperoni pizza and it tasted like someone sprayed Chloraseptic. I know it sounds weird, I was freaking out myself. My entire mouth and lips went numb. This worried me enough that I called to alert the manager that there may be something leaking on the pizza ingredients. I was hung up on. I understand that there maybe some loony people out there that enjoy calling these people up and complaining but I work for a call center, I don't do that. I was hung up on twice. I then went up there to speak with a supervisor and whomever it was that I did speak with acted like I was out of mind, and didn't want to listen to what I had to say. I got my money back and went home. I got a phone number off of the box and called them. The gentlemen I spoke with was very nice and said that someone would contact me soon. I have yet to hear from anyone and it has been months.

I have no intention of eating at your restaurants again. Also, I certainly won't recommend your food to my friends.

Here's what I'd like to see happen: I want someone to contact me about this. It is ridiculous that I can be a level headed, understanding, concerened (not irate) customer and be completley dismissed.

Thank you for your attention to this matter. I hope to hear from you very soon.


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by Peter M. Posted Sat November 10, 2012 @ 3:58 PM

OOOOOHHHHhhhh. Because of Obamacare, I have to raise my prices and cut
my employees hours!!!! Sounds to me more like the result putting forth
an inferior, corproate "pizza" and trying to place the blame on our
current, and recently re-elected President. Rest assured, I will NEVER
waste a dime at papa johns. I love pizza and will always get one from
a little local restuarant where I get the real thing.

Take a hike chump.

by Dan M. Posted Sat March 31, 2012 @ 8:46 PM

When I first went to college At Bridgewater Va, We would drive up to
the Papa's at JMU to pick up the pizza after collecting orders all
over the dorm. It was the best, but something happened. When I was
in Norfolk in the early 00's it was ok, they ran some specials on
Tuesdays for a $5 one topping and that was pretty dar good.

Now that I'm in South Riding, and they built this little store on
Overland Dr so thay don't deliver from Chantilly anymore, that pizza

There's no sauce, there's no toppings, there's no cheese and they
think they are giving everyone a great deal at $10 for a large? Papa
John better wake up and smell that the oven is on fire. They would
have to give me a pizza to try it again. It's all low quality,
cafeteria like pizza especially from the the Overland drive store.

They should come out like Dominos did Apalogize to their customers,
and step up their game and make a respectible pizza like they used to.

Every time I see that D bag on tv saying how great his pizza is
because of fresh ingrediants I want to strangle him. Heres a clue,
stop sponsering all these sports teams and just make pizza.

Quality my butt. Papa John's SUCKS!!!!!!!!!

by Jeff T. Posted Sat December 17, 2011 @ 2:47 AM

I too agree. Have not had there pizza (if you can call it that) in
years. I have had it only three times and every time was a challenge.
Soggy, uncooked gooey mess. Now that they got rid of Coke and went to
Pepsi, they are going to have a hard time keeping customers. Nothing
goes better with pizza than a ice cold Coke.........

by teresa f. Posted Sun January 10, 2010 @ 6:40 PM

I also had a bad experince at papa johns on dixe hwy in louisville ky.
My first call( they just got the order wrong) I was told I would get a
credit and that was fine with me. But when I called the store to
redeme that credit I was told they don't GIVE credits and if I didn't
likr it I could call corp. Which I did they were very freindly at
corp. and took my complaint. But nobody has ever contacted me I don't
want a free meal just want to get what I payed for It has been 2
months. And nothing!!!!! Will NEVER order from Any Papa JOhns again
EVER and have let my family know We ALL HAVE boycott Pappa Johns
What I want a CASH refund and an apoligy from the rude 17 year old
girl that was a so called manager that does not know how to talk to

YES Pappa Johns Does Suck!!!!!!!!!!!!!


Papa Johns Managers by pugsley Tue December 21, 2010 @ 10:51 PM
by Bruce C. Posted Mon January 5, 2009 @ 8:12 PM

We certainly do agree, I recently ordered the new "special" Tuscan
pies, both of them; one was to come with the thin crust and be $10.95
each when you bought both versions. Both crusts (if I may use that
word for the awful dough) were thick. Charged me $12.99 each, not
only crap, but they cheated me as well!

The sauce has no character and the ingredients are the very cheapest
he could buy. I say he, because John himself is the TV spokesman. He
does not really care about pizza, just money!
He was the founder and owner of Dominos, sold it and when the non
compete ran out he tried to compete, Dominos is still better. He is a
multi multi millionaire and does not care about you and me.
We should boycott, when I complained to the email address, I got a
corporate answer and was told the store would call me, never did.
Pisses me off every time I see their commercial. I will never buy
there again and do tell all my friends.
Anyone from anywhere up north, NY, Buffalo, Cleveland Chicago know
real pizza, PJ's is real crap. Find your local Italian (genuine)
restaurant; they probably make the best pizza you ever had.


by cenotaph9 Posted Mon June 9, 2008 @ 9:22 AM

I too have ordered from Papa Johns for years until now. I ordered
pizza and wings online and paid with my bank card. I never received
the order! I called two hours after I ordered and the manager "John"
was rude and called me a liar! I asked him waht I was lying about and
he said in a very sarcastic voice "ohh I must be wrong". I called to
complain and the operator for online support then tried to give me the
run around. I finally got ahold of a regional managers voice mail. Ha!
what a joke, the first thing he said in his message was "If you want
to file a complaint, leave a detailed message". This must be an
ongoing problem.


SAME THING!!! by djfhkja Sat October 10, 2009 @ 11:21 PM
by tom b. Posted Thu May 8, 2008 @ 3:31 PM

The Papa John's owner looks like a piece of plastic just like their
cheese. GO CAVS... 23cents is too much for your pizza.


yeah by Haskel B. Fri October 8, 2010 @ 3:50 AM
by wsaling Posted Tue June 5, 2007 @ 1:52 AM

I ordered my first papa johns pizza a couple of days ago. It was like
eating dough, sauce and uncooked cheese. I had to tear apart the
pizza to make sure there was toppings in there. I ordered a pepporoni
and did find some very thinly sliced pepporoni. I called to complain
and was only told they would put a free pizza on my account the next
time I ordered. Fat chance. Why would I order something so terrible
(even if it is free). They are making tons of money by selling dough,
sauce and uncooked cheese or some sort of cheese that wont melt. I
reaheated some of this pizza the next day and the cheese did not melt
at all. I feel sick just wondering what I really did eat. It was not
pizza. I asked for a refund, not a free pizza and was told they cannot
do that. $31.00 for 2 pizzas and a 2 liter of coke. Thats one
expenses bottle of pop.


by madderhatter Posted Mon September 11, 2006 @ 10:47 AM

Indeed, they do suck. I've had problems with them in the past and
currently have an on-going problem and I've yet to get a valid
response from them. If interested, read about it here:


by blah blah Posted Wed September 6, 2006 @ 5:34 PM

Actually, I stopped eating from evil corporate pizza monster Papa John
along time ago.
The pizza makers can never seem to put enough cheese on to cover the
whole pie when it bakes, leaving raw bread and sauce areas. Plus they
skimp on the toppings. They have even raised the prices to outrageous
levels. $14.00 for one topping? The quality is terrible and the taste
is only average, if even that.
Why the heck would anybody pay too much for Papa John when there are
independent pizza makers with better and cheaper pizzas popping up


My blah for blah blah by reggie luper Mon September 11, 2006 @ 1:43 PM

asd by reggie luper Mon September 11, 2006 @ 1:44 PM

No by blah blah Mon September 25, 2006 @ 4:03 PM

no again by blah blah Mon September 25, 2006 @ 4:27 PM

U dunno the half of it by ClawingBear Wed September 23, 2009 @ 12:43 AM

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