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Pepsi stuff disgrace

Posted Sat January 31, 2009 4:03 pm, by anne c. written to Pepsi-Cola

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I have never loved pepsi, but had been buying and drinking because of Pepsi Points... well...I never saw that end of the promotion announced, and in fact, have purchased pepsi in Jan with the same old packaging...I will NEVER by Pepsi again, and hope they go down the tubes....they might in my home town, cuz I am the food inspector and they are on my list. Rotten rotten customer service

MAKE GOOD ON THE STUPID PEPSI POINTS> I STILL HAVE A BUCKET-FULL


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by red0596 Posted Sat February 7, 2009 @ 9:43 PM

"They are on your list"? Isn't that an abuse of "power"? You didn't
like pepsi in the first place. They can't help it if you can't read
the messages and ads that state when a promotion is ending. GET OVER
IT!! Hopefully you will think twice before you decide to put someone
on your list, it may just cost you your job.

Reply

by Nate. Posted Tue February 3, 2009 @ 3:46 PM

If you hear back, please post your response. I am curious to know.

Reply


I am curious to know if anyone from like the mayor's by dulynoted (aka duttycalls) Wed February 4, 2009 @ 3:53 PM
by me&you Posted Tue February 3, 2009 @ 2:20 PM

The only disgrace I see here, is you threating to use your position of
authority to get revenge on a company.

Reply


RESPECT MAH AUTHORITAY! by MA Cunningham Thu February 5, 2009 @ 11:24 AM

by Adam W. Posted Mon February 2, 2009 @ 7:35 PM

Doesn't it also say it on the bottle? I'm sure it must have been on
the website too. Enjoy your Coke.

Reply

by SuzieCat Posted Mon February 2, 2009 @ 7:05 PM

I am surprised when I see these complaints. I got no less than FIVE
emails telling me the program was about to end.

In fact, the email warnings I received were so frequent they bordered
on annoyance.

Additionally, if you logged in to add points etc, you were hit in the
face with a large font message telling you the program was ending
12/31.

I just dont see how anyone could miss this deadline.

Reply

by calm Posted Mon February 2, 2009 @ 5:12 PM

n/t

Reply

It was Tiger's fault! by Zan Mon February 2, 2009 @ 5:19 PM


by batmoody Posted Mon February 2, 2009 @ 12:06 PM

Wow.

I'm sure the last thing they are going to do is make good on your
bucket full of pepsi points.

I am more concerned about how your perception of rotten customer
service would put someone on your "list".

Now that you have publicly revealed your tactics, anyone that you do
write up will have pretty substantial recourse.




Reply
by Zan Posted Mon February 2, 2009 @ 11:46 AM

The promotion ended over a month ago. While I didn't receive a
personal notice that it was coming to an end on 12/31, I did see it
announced on the site when I was adding in my points, so I planned for
it. Sorry, but it's not Pepsi customer service's fault if you didn't
do the same.

And how exactly does a "food inspector" send a giant beverage company
down the tubes? Are you going to spit in the Pepsi at your local diner
and report it to the board of health? Really, I'm intrigued - what are
you going to do to take them down?

Reply

by MA Cunningham Posted Sun February 1, 2009 @ 3:19 PM

being a food inspector have to do with Pepsi specifically?

If there is a bottling or packaging plant there in your town, I might
see where you had some clout to make good on your threat. But if all
you're talking about is bottles of Pepsi in stores and fountain
outlets in restaurants, that responsibility falls to the individual
vendor and NOT PepsiCo. They can't control what resellers do with
their product.


Reply

I guess... by jeishere Mon February 2, 2009 @ 9:36 AM


by Clete Posted Sun February 1, 2009 @ 12:44 PM

Can you say: abuse of authority?

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by RedheadwGlasses Posted Sat January 31, 2009 @ 11:06 PM

Sooo.... you spent a bunch of money on pop you don't even like to earn
points for a bunch of stuff that most likely cost less to just buy
outright than it cost to earn the points for it.

And food inspector? Big deal. My friend from college is a meat
inspector with the USDA. He's COMPLETELY BLIND.

Reply


lol by Blackrack Sun February 1, 2009 @ 6:27 PM
by Michelle O. Posted Sat January 31, 2009 @ 7:42 PM

you are "the food inspector and they are on your list"? and they might
go down the tubes in your town because of it?

You actually sent this letter to Pepsi, you know? I assume along with
your personal information so that they would have the opportunity to
make good on the stupid pepsi points. I can not imagine this letter
not being forwarded to someone in their legal department, given that
you have made a threat against them. I hope you do not find yourself
out of work, especailly in the current economy. Next time take a deep
breath and calm down before you communicate - perhaps you would be
well served to have a friend or family member read and give input
before you send another business letter.

Good luck to you.

Reply

Well said. Thanks. n/t by Steve-OH Sat January 31, 2009 @ 9:54 PM


by dulynoted (aka duttycalls) Posted Sat January 31, 2009 @ 7:05 PM

This is the type of letter that one should not send when one is angry.
You should have waited until you cooled down...but now the damage is
done.

If you signed up for this promotion then you received communication
when it was ending.
And, even if you missed out on this promotion, it is no reason to
threaten to make things difficult for this company.
But now that you have publically made Pepsi aware that you just may do
this, I think you had better make sure that any accusations are solid.
Otherwise the town you are representing will have bigger problems on
their hands and you just may be out a job.








Reply

by Donno Posted Sat January 31, 2009 @ 5:23 PM

All promotions come to an end, and after sending notices to people
enrolled in the program this one did also. One person here reported
receiving three emails warning of the end. Message boards on the
internet reported of this almost two months before it was over. You
must have missed getting the message, but Pepsi didn't make a secret
out of it.

Reply




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