refund customer service

Please file acomplaint with the St. Louis, Missouri Better Business
Bureau. I had a horrible experience with PictureMe. The photos were
terrible, the associate overcharged me and they refused to give me a
refund. It's been a nightmare. I was shocked to see all the
complaints at sites like this online but no complaints with their
coorporations local Better Business Bureau. Please file a complaint
there. Here is their website:

https://odr.bbb.org/odrweb/public/GetStarted.aspx

They refuse to give me a refund...

I rec my refund in 9 days with a letter of apology and a free 9.90
package

no receipt no rfeund exchange no excpetions.

Forget this under a certain $ amount means you can do it with ID.

Valid complaint. A real bummer.

Really crappy letter..........this isn't an e-mail ya know! You write
like you're taking short hand. Knock it off!

Gee, take a breath already. If you talk like you write I am sure you
would need oxygen.

Granted Christmas will not be as memorable as if the photos were done,
but be blessed that you have the live version to hold and shower with
hugs and kisses.

Take your own photos on Christmas day...and have others take them too.
You will be very surprised how beautiful some of these come out...and
they are not as posed as the studio ones.

Have a blessed and Merry Christmas with that beautiful grandchild.

"i would like a refund for the amount of minutes online it took me to
read thru this mess of a letter so please contact comcast and let them
know that i should get a refund on this months bill because i had
trouble reading the whole thing when i could have been doing something
better and an appology from you would be good too thank you have a
nice day and a merry xmas"

To be fair, I think there's a valid complaint buried in this mess of a
letter. At the very least, Walmart should've informed her in a more
timely manner that there was a problem with the pictures and they
wouldn't be ready by Christmas.

But yeah, I agree this letter needs a serious rewrite. The OP also
needs to kill the guilt manipulation about a Christmas that isn't as
merry as it should be. That statement has been way overdone lately.

Be thankful then. My mother died having never become a grandmother.

Have a Merry Christmas and be thankful for your family and health.
Pictures from Wally World don't have anything to do with the holiday.
A living human being means a heck of a lot more than a piece of paper
with an image on it.

You got disconnected, so call again.

This letter is very poorly written. According to you.. you only have
to capitalize the very first word in a whole PARAGRAPH. I hope you
don't help the child with English homework......

Your Christmas wont be as merry as it should be because you didnt get
Christmas pictures from "wall mart"?!

Give me a BREAK!!!

What about the people who cant afford picture? What about those who
cant even afford PRESENTS!!!???

While the situation is upsetting, you really shouldnt have waited that
late in the year. When I took my son to get Christmas pictures taken
when he was younger I went in October. Never had a problem. Waiting
until a month before Christmas is just asking for problems.

This letter is really bad. Besides the guilt trip of not having a
merry Christmas because you didnt get the pictures in time, the whole
thing is just poorly written.

I feel sorry for you that your entire Christmas merriment revolved
around pictures.

Get a camera and take some yourself.

I have to agree with the other posters... This letter isn't very
professional.

Its as the saying goes "you catch more flies with honey..." If your
letter is professional and polite, you are more likely to get a timely
and favorable response.

This is purely constructive criticism. I hope you consider re-writing
this in a business letter format.

If this is the exact letter that you sent to them, then you will not
get a response. The letter is one big run on sentence. Fix the issues
eith the letter first, re-send it, then see what happens.

This letter needs a serious rewrite. Here are a few suggestions

"I" is always capitalized
pictures not pics
Christmas not xmas
Capital letters go at the beginning of each sentence not just once at
the beginning of the letter
Puncuation!

If you're not going to take your letter of complaint seriously, why
should anyone else?

What a horrible letter - - don't hold your breath waiting for a
response.