Employees put hair in my soda.

Posted Sat May 23, 2009 1:12 am, by Caroline N. written to Pizza Hut, Inc.

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Employees put hair in my soda.
Today, Friday May 22nd, 2009 I had a disgusting experience at Pizza Hut that would make anyone never want to go there again. I went to the Franklin Mills Mall, Philadelphia, PA location to dine in and get the lunch buffet. It was busy and 1:00 p.m. and all the waitresses were not trying to seat me when the buffet closes at 1:30 p.m. I finally got seated and ordered my drink. I sat and ate some pizza, drank a little soda until I noticed a wad of hair, multi-colored – like it was taken from the bottom of a sink – floating in my glass of soda. When I approached the waitress who stopped by and told her about the hair she said “It’s obviously not my hair because I don’t have very much of it”. The waitress had an obvious medical condition where most of her hair had fallen out. The hair in my drink was not her hair. It was a crude and rude joke – probably because I was in a hurry to get seated while the buffet was still on. I will re-tell this story to anyone who mentions that they plan to eat at Pizza Hut or who has eaten at Pizza Hut.

Go out of business.

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Re: Employees put hair in my soda. by RedheadwGlasses Posted Sat May 23, 2009 @ 11:55 PM Disgusting. I wish you had insisted on speaking with a manager at the time. Reply Re: Employees put hair in my soda. by Donno Posted Sat May 23, 2009 @ 1:05 PM This doesn't seem to be cause to go out of business. If it can be proved this was intentional, it is grounds for disciplinary action. If it was accidental, they need to improve their system. Reply Re: Employees put hair in my soda. by RowdyRetailer Posted Sat May 23, 2009 @ 10:13 AM You can not prove that someone maliciously did this to you. If you felt it was a "rude and crude joke", these are your words, not an "assumption", did you immediately leave or did you eat your buffett? You left that part out. Good Day Reply Re: Employees put hair in my soda. by Just Jeffrey Posted Sat May 23, 2009 @ 5:53 AM That's disgusting. And, while a hair in food is going to happen, a wad is clearly an intentional thing. I hope you raised this to the manager, because (gag) this is an awful thing for an employee to do. I hope you don't think that every Pizza Hut should close, however, due to the awful acts of an individual at one location. I'm willing to be that it's not company policy. Reply Or it could have been a result of carelessness by Cor H. Wed May 27, 2009 @ 2:09 PM Maybe by Just Jeffrey Wed May 27, 2009 @ 4:06 PM