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Pizza Hut Helped Us Get to Class On Time
Posted Wed October 3, 2007 12:00 pm, by Zachary E. written to Pizza Hut, Inc.
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For our lunch break my friend, older brother and I went to Pizza Hut. There we ordered your buffet. The Pizza Hut is very close to our school so we could walk there and back in plenty of time for your next class. We were enjoying our meal together, then we noticed that it was getting late, so we debated on who should tell the waiter that we wanted to pay up so that we could go back to school. We decided to wait for him to come near us and wave him down. I explained to him that we had to go back to school so can we please have the bill now. He quickly gave us the bill and we paid for it. We returned to school and had 13 minutes before our next class. It is nice that we can once in a while go to a sit and eat restaurant for our lunch break and then go back to school.
There was only one slight problem though. For the buffet you have two choices. Choice "A" is the take home buffet were you can take up to five slices and three bread sticks. Then there was the dine in buffet. The take out buffet was 5.49 and the dine in buffet was 7.49. This was a two dollar difference. When we went to the restaurant we thought that the cost would be under ten dollars a person based on your 5.49 price. The price of the buffet, and pitcher of Pepsi came to $11 dollars a person. Luckily my brother had a debit card becuse he has a part time job. There was nowhere any sign posted that the buffet was 7.49. Even on the menu that was displayed outside it only had the cost of the take out buffet. We told our server this and he said he would see that they make a sign as not to confuse other's. Now that I think about it it makes more sense to charge extra for dine in. After all you get to choose to have pasta and salad as well. However it would have saved us some stress if we had known the price difference.
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I like this letter because I like Pizza Hut. I like Domino's better though. As for the person that complained getting tired of seeing letters by students, well I have to say that your letter is better than J T. You did not ask for freebies or scream at your letter. I don't know why she wrote that.
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by Angelic Princess:) Posted Wed October 3, 2007 @ 4:06 PM
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It is probably just me, but I'm getting kind of annoyed at these letters by students.
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Why?
by a_simple_girl Wed October 3, 2007 @ 4:21 PM
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i never said
by Angelic Princess:) Wed October 3, 2007 @ 7:08 PM
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Neopets
by ColoradoCOP Fri October 5, 2007 @ 4:22 PM
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by BellaSera Posted Wed October 3, 2007 @ 11:28 AM
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Great letter, and you have a good point about the price difference between take-out and dine-in. However, I agree the dine-in price should be stated somewhere so it isn't confusing.
Personally, I'd be complaining Pizza Hut got me to class on time, rather than complimenting them. Then again, I'm always looking for an excuse to be late. :)
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by Bill R Posted Wed October 3, 2007 @ 9:16 AM
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Zachary,
Good letter and very good point.
You might shoot a copy to the manager at that specific store just in case it does not make it there from home office.
Again, good letter.
BillR.
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by ♥Venice♥ Posted Wed October 3, 2007 @ 2:32 AM
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Good point. You need to know the correct price when you order to make sure you'll have enough money to pay the bill. It must have been a scary moment for you and your friend before you found out your brother had a debit card. Thinking you might not be able to pay the bill IS stressful. I'm glad it worked out, and that they are putting up a sign with the dine in price so other people can make sure they have enough money before ordering.
It sounds like your server was very helpful with the quick service and agreeing to put up the sign.
You wrote a very good letter, Zach. I especially like that you let them know you understand the reason for the price difference. I hope they send you some coupons so you can enjoy another sit down lunch.
Nice job.
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