HOME SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP!
Shared Letters

Join and browse our exclusive open discussion forums and talk about whatever you like.

Channels
» The Suggestion Box
» Company Responses
» PFB Feedback Line
» Consumer Podcasts
» Mommy Talk & Daddy Dialogue ™
» Shared Letters


Newsletter

Sign up for PlanetFeedback's "Consumer Café" email newsletter!





Pizza Mia's a huge disappointment!

Posted Thu February 28, 2008 12:00 pm, by Ashlie S. written to Pizza Hut, Inc.

Write a Letter to this Company  |  Rate this Company


Over the weekend, I decided to try the Pizza Mia. I ordered four of these pizzas, two pepperoni, one Italian sausage, and one cheese pizza. These pizzas were not good at all. The crust was cardboard-ish, not at all like Pizza Hut's normal crust. There was very little cheese on any of the pizzas. They were just not good at all. A big disappointment, since I normally LOVE Pizza Hut pizza.

I would like a refund.


Reply



Log In/Create an account | 31 comments
     Add to your del.icio.us  del.icio.us    Digg this story  Digg this  
PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.
by Agitator Posted Tue March 4, 2008 @ 2:54 PM

They don't value your opinion, they want you to buy more. If you hated
something, but kept buying it, the company would be more than
content.

Sorry, unless a food item is incorrect, prepared wrong, or definetly
bad, (i.e. a steak that is all fat) you don't get your money back. You
don't get a refund just because you don't like something. And just
because you have in that past, doesn't make it right.

Reply
by Stephanie S. Posted Mon March 3, 2008 @ 6:09 PM

You should get reimbursed. Anytime that I'm not satisfied with a
product, I write to them via the web and let them know specifically
what I did not like about it, where I purchased it, whether I've been
a long time customer, and how much I paid. I have never not been
reimbursed. In fact, many companies send me double or triple coupons
because they value my opinion.

Reply

by Sarah M. Posted Mon March 3, 2008 @ 4:32 PM

i agree with her those pizzas are disgusting!

Reply


by Queen Green Posted Sat March 1, 2008 @ 7:03 PM

n/t

Reply

by Knuckles Posted Fri February 29, 2008 @ 6:25 PM

It is interesting that one person, by my count, likes Pizza Mia, and
everyone else says the product pretty much isn't fit for the light of
day. I wonder if they had better results when they tested the
product.


Reply

They must be popular because... by Dru Sat March 1, 2008 @ 9:45 PM


That is interesting, it must be because by Knuckles Sat March 1, 2008 @ 10:52 PM

by SuzieCat Posted Fri February 29, 2008 @ 6:08 PM

I'm sorry, it is simply not realistic to expect a refund on a food
choice you do not care for.

A few days ago, I bought a Lean Cuisine Panini in a flavor I dont
usually have, and decided I did not care for it.

My solution? Offer the chicken and veggies from the sandwich to the
cats (who also refused it) and have some soup instead.

I did not for one second consider contacting Stouffers and asking for
a refund. Stouffers, just like Pizza Hut, did nothing wrong.

There was no ta defect in your pizza any more than there was a defect
in my sandwich. Neither one of us cared for our choices, simple as
that. Live and learn.

Kinda reminds me of an incident that occurred when I was a teenager.
My little brother did not care for what my mother made for dinner, and
made his opinion known.

My mother, in typical parental style, reminded my brother there are
children starving in third world countried who would love to have his
dinner. My brother deadpanned: Well, we could FedEx it to them.....

He didnt sit down comfortably for a few days.

Reply


haha! by Melissa S. Fri February 29, 2008 @ 9:59 PM


Exactly.. by Harleycat Sat March 1, 2008 @ 8:50 AM


southwest chicken by SuzieCat Sat March 1, 2008 @ 1:24 PM


Never tried that one.. by Harleycat Sun March 2, 2008 @ 10:32 AM


by Giselle Posted Fri February 29, 2008 @ 4:36 PM

I've never even heard of this place but I'm picturing something alone
the lines of CiCis.

Reply

It's Pizza Hut by Final Score: Boys-3, Girls-1 Fri February 29, 2008 @ 4:54 PM

by Nate269 Posted Fri February 29, 2008 @ 4:31 PM

Those pizzas are plain nasty. If it was in the past couple of days,
call the restaurant and ask for the general manager, they may be able
to hook you up with some free pizza that you normally think is good. I
don't think the corporate office will send you a refund. Otherwise,
order elsewhere.

Reply

by Max Power Posted Fri February 29, 2008 @ 2:47 PM

Yeah, Pizza Mia pizzas taste horrible but I do find it funny that you
want a refund.

Reply

by dottiejean28 Posted Fri February 29, 2008 @ 12:11 PM

Nice try, maybe you will get a refund, who knows?

Those pizzas are sooooo gross! They taste like the totinos or mama
celeste crap you microwave. I was at a satellite pizza hut(at a
retail discount store) and the pizza was AWESOME! Of course they
were'nt of the Pizza Mia variety thank goodness. ICK ICK ICK!!! The
one specialty i love from there is the Pazzone calzone type thing....I
wish they would add that permanently to the menu.

Reply

by MA Cunningham Posted Fri February 29, 2008 @ 12:07 PM

They do suck.

I was surprised that in addition to the "Donato's-ish" crust, the
sauce was very acidic with a weird after taste - not at all like what
I've had on the traditional pizzas.

I'm with the others, it seems pointless to introduce a pizza at a well
known and respected chain that is WORSE than grocery store pizza, even
if it is cheap!

Reply

by mary jo Posted Fri February 29, 2008 @ 11:51 AM

Pizzs Mia's are disgusting! I like the 5 dollar pizzas from Little
Ceaser's better than those!! I would NEVER order them and was glad
that when I tried them, I hadnt actually bought them myself.

But, alas, I dont think you deserve a refund. If we all got refunds
for things we didnt like, every business would go belly up.

Reply

by Rated Argh Posted Fri February 29, 2008 @ 11:28 AM

I agree, I love Pizza, but these pizzas are worse than any frozen
pizza I have ever had. They were on par with Buffet style Pizza(which
is not a compliment) and Im talking about the Gas Station "Buffet
Style" Pizza. You dont deserve a refund however because you did get
what was advertised. I ordered 3 of the Mia Pizzas once and have never
ordered them again.

Reply
by Zan Posted Fri February 29, 2008 @ 11:09 AM

I'm sorry you didn't like the pizza, but I don't think you're entitled
to a refund. Pizza Hut didn't do anything wrong with your order - you
simply found it wasn't to your taste. Chalk it up to experience, and
maybe next time just get ONE of something if you haven't had it before
and aren't sure you'll like. ;)

Reply

by The New and Improved Brenda Posted Fri February 29, 2008 @ 9:45 AM

Am I the only one who likes the Pizza Mia...? Sounds like it, LOL!

Reply


by RowdyRetailer Posted Fri February 29, 2008 @ 9:41 AM

Ugh, Pizza Mia's are pretty bad. I dont like the taste of the sauce,
it is sort of sweet.

The pizzas are made to be cheap, thus the reason for the less cheese
on it.

Good Day

Reply

by Harleycat Posted Fri February 29, 2008 @ 8:46 AM

Just because you don't like something doesn't entitle you to a refund.
You tried it, ate it and didn't like it. Solution? Don't order it
again.

Reply

Refund by Ashlie S. Fri February 29, 2008 @ 8:58 AM


If the pizza was prepared as advertised.. by Harleycat Fri February 29, 2008 @ 11:11 AM

by Gino Posted Fri February 29, 2008 @ 3:17 AM

I've heard they're not that good from others who've tried it, I just
don't know what they're thinking. Putting "stamped" crusts on the menu
at a special price is kind of counterproductive. What makes Pizza Hut
good is their crust more than any of their toppings.

I also think a refund is in order either, even bad pizza is better
than no pizza, as long as it was edible.

Reply


by Knuckles Posted Thu February 28, 2008 @ 7:52 PM

When I try new stuff, and I don't like it, I make a mental note to not
buy it again. However, I never expect a refund. I guess everyone is
different. Good luck.

Reply

by All About the Branding Posted Thu February 28, 2008 @ 2:38 PM

I haven't had pizza in a decade or more (lactose intolerant -- no
lactaid doesn't work for me). However, when I saw these pizza on TV,
I half considered the pain to try one. Something about the sauce made
it look good.

Glad I didn't, if they are this bad.

Reply

by PlanetFeedback's Mr. Helpful Posted Thu February 28, 2008 @ 2:01 PM

I agree that the Pizza Mia pizzas are horrible.

It's actually quite funny...there are two major frozen pizza brands
(Freschetta and DiGiorno) that spend a lot of time and money trying to
convince consumers that their frozen pizzas taste like those made by
chains like Pizza Hut.

And here comes Pizza Hut with a pizza that has the same look and taste
as one of those frozen pizzas. You dont normally see pizza chains
working backwards toward the frozen guys.

Reply

Pizza Mia's are awful. by Christopher J. Sat April 4, 2009 @ 12:41 AM




Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2010 © All Rights Reserved PlanetFeedback.com | Web by Cicada