Skimpy Pizza Toppings

I had the same problem tonight. It was enough to make me choose
another chain. The store was out of mushrooms and there was not even
enough cheese on the pizza to even hold the veggies and meat on it and
the few sparse toppings that were on the pizza would fall off if you
were not careful. I would have been better off buying a generic store
brand pizza. I could have bought 4 or 5 of them and doctored them up
for about seven bucks for all 5 and had a much better pizza and I
would have had 4 or 5 meals for about half the price or less.

I never get why some people love this chain, including people in my
own family! :) You are all strange people! *laughs* Kidding of
course. I'm just not a Pizza Hut kind of guy.

Like Bill below, I would be interested in hearing what they have to
say, especially if it's not just a form letter response. It could
very well be that they are indeed instructing their shops to put less
on. If that's the case, it would be much like the cereal and dairy
(i.e. Ice Cream) and snacks (i.e. chips) industries. Each of those
are severely reducing the size of their items, but holding prices.
When their costs go up, they can either raise prices for the same
amount of product, maintain prices for less product, or even raise
prices and reduce product. If I am not mistaken, studies have been
quoted here before stating that people are more likely to buy the
cheaper item, even though it's smaller than pay more for the same.

I noticed the same thing over the last couple of years. First the
amount of cheese began to drop off dramatically (so that you had to
order extra cheese), then the toppings began to decrease. I suspect
its a cost savings type of thing.

Perhaps the decrease in toppings was to offset a price increase. I
love pizza hut pan pizzas but those cheap pizza mia's are nasty!


Good Day

Stacey K.,

This is good feedback for the brand as well as the particular store.

It is good that after a few weeks you decided to give them another
try.

That being said even a day waited in giving feedback in the Food and
Beverage business can be the difference between hitting the target and
not. Probabaly hundreds of pies have left that one location since your
observation. Some up to spec and maybe, if they have not changed their
recipe, some not.

Corporate will probably follow-up on this but the best way to give
feedback is to speak with the manager when at the store or call back
after you have received delivery.

Stop back and let us know what they say because alot of things have
changed, for good and bad, over the last 10 -15 years and toppings on
this pizza might be one of them.

BillR.