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PlanetFeedback Works!!!
Posted Thu May 1, 2008 12:00 pm, by Nicole R. written to PlanetFeedback
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PlanetFeedback, you rock my world!!
I posted a complaint about a customer service issue that I had at one of the Verizon Wireless stores in my area. Within 24 hours of posting to your site, the Director of Customer Relations for Verizon called me directly and rectified my issue.
I went from not being able to get the Store Manager to pay attention to me, to the Director of Customer Relations calling me personally--all thanks to your great forum! Not only did he take care of my issue, but he is addressing the store personally!
I am so thrilled this works!! Thank you so much for this website! You have enhanced my life, and saved Verizon a lifetime customer.
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