|
|
 Web design by an idiot!
Posted Thu June 12, 2008 2:58 am, by Eugene M. written to PlanetFeedback
Write a Letter to this Company | Rate this Company
What's the worst thing you can do after I spend 30 minutes writing a complaint letter and click on the next button? LOSE THE TEXT! And that is exactly what you did. I have been told you don't want text cut and pasted from Word but if you go and lose my work then what?
Get your damned system to work so that this NEVER happens again. Keep back-up text to restore, do what you need to do, but don't lose a letter.
 Reply
| Log In/Create an account | 7 comments |
|
|
| PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately. |
 |
 |
 |
|
|
by SumnerMan Posted Sun July 6, 2008 @ 10:53 AM
|
|
|
Actually in my last letter to Wal-Mart I was ABLE to cut and paste
from Microsoft Word (2000 version)without a problem.
I suggest that anyone who thinks they may run overtime do a "copy"
(i.e. from the copy and paste routine) of the existing text from the
PFB screen. This is sort of like doing a "save" every now and then.
Reply
|
|
|
|
|
|
by BEAR2 Posted Fri July 4, 2008 @ 5:08 PM
|
|
|
THEY STILL HAVE NOT FIXED THE PROBLEM AS THE EXACT SAME THING HAPPENED
TO ME ON 7-4-08. I AGREE 100% WITH YOUR COMMENTS EXPECIALLY ABOUT
BEING ABLE TO CUT AND PASTE.
Reply
|
|
|
|
|
|
|
Unfortunately, our system does time folks out after 15 minutes and, at
the moment, there's nothing we can do to correct that. We have posted
a warning in the letter generator (step #2)to that effect. In the
same step, we also suggest that letter writers write their letters in
a plain text editor such as WordPad and then copy/paste it into our
letter generator.
We're sorry this happened to you and we'll be sure to pass your
feedback on to our developer.
Reply
|
|
|
|
|
|
|
|
|
|
|
by Steve-OH Posted Thu June 12, 2008 @ 11:05 AM
|
|
|
Maybe a comet hitting the planet, or a nuclear holocaust. But LOSING
THE TEXT is in the top 5.
Did you ever get to post your message?
Reply
|
|
|
|
|
|
|
|
|
by ♪♪Venice♪♪ Posted Thu June 12, 2008 @ 4:14 AM
|
|
|
Look at the bright side.. you could have spent **60** minutes writing
the letter.
To avoid losing a letter, write it as a draft in your email and paste
it in the letter generator. That way if you get timed out and your
letter is lost, you will still have a copy and won't have to rewrite
it.
Reply
|
|
|
|
|
|
SHARED LETTERS 
del.icio.us
Digg this
