upset

Holly,
Reading some of the responses below, it appears that you have sent
similar letters to different resturants that all look this way.

I am not one to judge based on spelling and grammar, and dont usually
comment on that, but I just want to point out to you that these
letters DO go to the companies. If you want them to be taken
seriously, they need to be written in a polite, professional manner,
and inlcude important details. I dont say this to criticize you, I say
this because you are more likely to get better results this way.

Perhaps writing it first in Microsoft word and using the spell/grammar
check would help.

FYI: Smokey Bones and Red Lobster are owned by the same company.
They are going to get BOTH letters and laugh at your ignorance.

You have several letters with similar complaints. Did these happen in
the same time period? You don't mention when you went.

Did you actually tell the waitress that the food was so bad you would
not feed it to your dog? If you paid the money and just left, then in
essence you have accepted the food.

If you were that unhappy with your food, you didn't have to pay for
it. You should have spoken with a manager to voice your complaints
and concerns.

Punctuation is your friend.

Seriously, though, this letter really needs to be rewritten with
proper grammar, punctuation, and a bit more detailed in order for it
to be taken seriously!

Why did you not ask for and talk to the manager? The waitress had no
control over the food quality, she just delivered it to your table.

Money DOESN'T grow on trees, but either does English lessons
apparently.

Holly, when you write a letter to a company, you need to include all
important information. For example, what was wrong with the food? How
was the service bad? What did the manager say when you brought it to
their attention?

If you don't include any of these, how will Red Lobster know how to
rectify the situation? I can tell you that if I received this letter
and had the authority to respond, I would throw this letter away. It
is too vague and can come across as just a free attempt at a refund.

Professionalism is key as well. You should be using your best spelling
and grammar to show that this is an important situation for you.
Breezing through the letter like you did shows that this isn't
important to you, so it won't be important for them to respond to.