HOME SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP!
Shared Letters

Join and browse our exclusive open discussion forums and talk about whatever you like.

Channels
» The Suggestion Box
» Company Responses
» PFB Feedback Line
» Consumer Podcasts
» Mommy Talk & Daddy Dialogue ™
» Shared Letters


Newsletter

Sign up for PlanetFeedback's "Consumer Café" email newsletter!





Sudafed purchase

Posted Thu December 28, 2006 11:46 am, by Jodi G. written to Rite Aid

Write a Letter to this Company


Today, December 28, 2006 I walked into the Rite Aide Store in Claremont, NH to purchase some Sudafed. Of course, you have to go to the pharmacy to get that now. I walked up and handed the pharmasist, Steve, the card the describes the Sudafed and the amount of tablets I wanted. He proceeds to get the Sudafed and I had my license out on the counter for him to get the information he needed. He said I needed to take it out of the wallet and slide it into the credit card machine. I said, what are you talking about.
Where is the policy that says that. He said it is the Federal government policy and he is NOT DIGGING it out for ME! My licesne is in my wallet in the plastic see through slot and is very hard to get in and out. Of course, I was not able to get it out and he was getting very angry this was taking so long that he said NO licence NO SUDAFED! I said with an attitide like that I would not want to purchase anything from this pharmacy and he ended but saying I do not want to sell it to you and GET OUT.. JUST GET OUT NOW!! I placed a complaint with the supervisor up front and she said she would give this to the manager whom would have to take it to the district pharmacy manager.

In any other name brand pharmancy I have been in to purchase Sudafed in the past few months they have looked at my license and entered what they needed in a log book and had me sign my name. NEVER ONCE DID I HAVE TO TAKE THE LICENSE OUT OF MY WALLET!

If Rite Aide has a special policy that NO other pharmacy are doing then I feel they need to have that posted! I think that it is only fair to inform the customers of what they require to purchase medications.

I am so glad I do not have a Rite Aide in the town we live. I WILL NEVER SHOP THERE AGAIN! I THINK THE MAN IS VERY MEAN AND RUDE TO BE DEALING WITH THE PUBLIC. You go to a pharmasist that is suppose to be friendly and willing to help you with medication you may need or guide you in the right direction, well not at this store. Word of mouth is a beautiful thing. Where we live the population is very small and I am sure once my story is heard by many people they will make their own decisions.

Thanks so much for your time. I think attention to this matter from the corporate office needs to be taken!! I think pharmacies should not be run the way the PHARMASIST wants to run them.

POST POLICIES!!!


Reply



Log In/Create an account | 127 comments
     Add to your del.icio.us  del.icio.us    Digg this story  Digg this  
PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.
by Buddy Posted Fri January 12, 2007 @ 6:50 PM

Which, of course, Jodi 'forgot' to mention.

Reply

STORE CLOSED by Jodi Gi Thu September 27, 2007 @ 6:14 PM

by kierdevin Posted Wed January 10, 2007 @ 7:23 PM

The reason they do that, is to track how much you buy. If they all
just use the log book, you could go around to all the stores and buy
alot of the stuff. But, when you have to swipe your license, it tells
all the other stores that you have already bought your limit of the
drugs. This is actually something the government finally got right,
it helps cut back on illegal drugs. As for the other pharmacies using
the log book, they aren't supposed to be doing that anymore, and they
could get in serious trouble for letting you fill out the book
yourself... Just my two cents...

Reply
by franese Posted Sun January 7, 2007 @ 12:18 PM

Hope you don't get stopped by the police - they make you take your
license out of your wallet as well.

Think about it - you give the pharmacist your wallet - then claim
something is missing.

And I'm sure that Rite-Aid is shaking in their boots that they'll lose
business because of this . . .it was no big deal.

And they do post what the need to purchase Sudafed - and I doubt that
the pharmacist was rude when you were trying to get the license out.

Reply

NO by Jodi Gi Wed January 10, 2007 @ 3:40 PM


You have GOT to be one of the densest, most self centered people in the world. by Tina N Wed January 10, 2007 @ 5:49 PM

tina by Jodi Gi Wed January 10, 2007 @ 6:36 PM


LOL!! You wrote to me and everyone else on this site... by Tina N Wed January 10, 2007 @ 7:31 PM

by Bollywoodturtle Posted Sun January 7, 2007 @ 12:19 AM

This is so silly...why didn't you just take the license out as the
pharmacist requested? Yeah, you may not have to take it out at "Store
B", but you weren't in store B! This seems like the type of drama the
whole staff would have had a good laugh about after you left.

Reply
by Buddy Posted Sat January 6, 2007 @ 8:57 PM

He did not ask for your first born child. Geez, grow up!

Also, it seems like there are a few details left out here. Did you
add some profanity or abuse into your conversation with him? I think
maybe you did!

Reply

NO!! by Jodi Gi Wed January 10, 2007 @ 3:27 PM


I can just picture... by Tina N Wed January 10, 2007 @ 7:33 PM

Judging from her replies, I think you're right. by Buddy Fri January 12, 2007 @ 6:49 PM

by Joalesh Posted Fri January 5, 2007 @ 4:55 PM

When I worked in a casino, it's amazing how many people HATED to take
their IDs out of their wallets. It was like I had asked them to cut
off a leg. I would always tell them that it might take a few mins but
it's for security. I would ask them how would they feel if someone
came up and was allowed to cash points/get buffets without showing ID.
About 80% got it after that.

Reply

by ALP Posted Thu January 4, 2007 @ 10:37 PM

This is a method of checking your identity and keeping track of how
much Sudafed you purchase. If you were unwilling to follow the rules,
then you are not going to be given Sudafed and you should take your
business elsewhere.

I think you conducted yourself very poorly, considering that all you
were asked to do is pull out your driver's license. Mine is difficult
to pull out, too, but when I want to purchase Sudafed, that's just
part of the process.

In response to this letter, I will continue to support Rite Aid and
their policies. I think you were very obnoxious, and I hope you do
not return to that store again until you can follow the rules.

~A

Reply

ALP by Jodi Gilligan Fri January 5, 2007 @ 5:20 PM


They don't HAVE to do it the way everyone else does... SO THERE!!! by Tina N Fri January 5, 2007 @ 11:32 PM


Well then... by nick l Sun January 7, 2007 @ 12:21 AM
by MommyG4 Posted Thu January 4, 2007 @ 10:11 PM

With people buying so much Tylenol and other OTC meds, I am not
suprised. I have a feeling everything is about to crack down. Don't
get angry with employees that state new policies. You should be
willing to present you license from now on.

Reply
by AFPheonix Posted Wed January 3, 2007 @ 3:04 AM

If pharmacies had to post every single law we operate under, there'd
be no room in the pharmacy for us.
If you have trouble getting your license out, a handy, free trick I've
learned is to attach a tab of cellophane tape to it, makes it easier
to pull out. You can also cut a hole in the plastic so you can
actually get traction on the card itself and push it out of the slot.


Most of the chain pharmacies these days are going to electronic
logbooks to help track purchases better and to speed up the
transaction. When we had to log PSE purchases it added a LOT of extra
time to have to write all that down and to do the math to figure out
how many mg of PSE was in the product. (My state went RX only, so I
don't have to log anymore)

It's a bummer, but if you don't like the new rules, you'll have to
take it up with Congress and the DEA.

Reply


by lj Posted Tue January 2, 2007 @ 11:17 PM

You are kidding right? All over taking your license out of your
wallet! The pharmacist was just ding his job, you sound like your the
one who is mean and rude. I wouldn't want to deal with you. Get a new
wallet and chill!

Reply

I LOL'D by ALP Thu January 4, 2007 @ 10:39 PM

False stmt by Jodi Gilligan Fri January 5, 2007 @ 5:07 PM


It's not a false statement... by Tina N Fri January 5, 2007 @ 11:33 PM

If it's not fake... by ALP Sun January 7, 2007 @ 5:32 PM

ALP by Jodi Gi Wed January 10, 2007 @ 3:44 PM


Wow! You need to take a Zanax, or something... by Tina N Wed January 10, 2007 @ 7:34 PM

I agree with the statement 2 below mine by PFBSUCKS Fri January 26, 2007 @ 7:27 PM

by natalie t Posted Tue January 2, 2007 @ 1:48 PM

were you buying sudafed to make crystal meth?

Reply


Why? Need a new supplier? n/t by Courtney C Thu January 4, 2007 @ 6:04 AM

what?? by Jodi Gilligan Thu January 4, 2007 @ 2:28 PM


which is exactly why she got a stupid reply by Courtney C Sat January 6, 2007 @ 7:43 PM
by babywewe Posted Tue January 2, 2007 @ 1:06 AM

they need to make sure its REAL! Thats why they need to see and hold
it in their hands. This does not seem so horrible to me.

Reply


by Sarah H Posted Mon January 1, 2007 @ 9:16 PM

I was on vacation in New Hampshire a few weeks ago. My Husband and I
kept commenting to each other about how everyone was so nice there.
That was until I went to a Rite Aid one afternoon and came back and
told him I had found my first rude person in New Hampshire. Maybe
people at Rite Aid just hate their jobs. I know I hated working in
retail. All kidding aside though, there was no reason for the
employee to be rude to you. But, I do think it was a little
ridiculous that you couldn't just take out your license.

Reply


Rite Aid by Chris M Mon January 1, 2007 @ 9:38 PM


If he asked for her id... by Tina N Mon January 1, 2007 @ 11:58 PM

JUST STOP!! by Jodi Gilligan Thu January 4, 2007 @ 2:52 PM


No, you don't. by Tina N Fri January 5, 2007 @ 11:36 PM


Don't Worry Jodi! Tina is.. by Chris M Sat January 6, 2007 @ 12:02 PM


Hello, Pot... I'm kettle. by Tina N Sat January 6, 2007 @ 6:22 PM


New Mirror I see? N/T by Chris M Sat January 6, 2007 @ 7:26 PM

by GryphonsKeeper Posted Mon January 1, 2007 @ 5:34 PM

That would be the day! This is precisely why I won't use customer
loyalty cards, nor credit/debit cards when I buy certain products. It
is none of the geovernments business what brand of tampon I wear, what
wine I drink and especially what I take (if ever) for medications.

The minute you slide that card, the government monitors your use of
that product... and do you know why? I do, and it is insulting.

Reply


why by natalie t Tue January 2, 2007 @ 1:49 PM


one word by GryphonsKeeper Tue January 2, 2007 @ 7:07 PM

I don't understand this by Adam W Wed January 3, 2007 @ 2:25 AM


I know people who do exactly that... lol by Tina N Wed January 3, 2007 @ 8:17 PM

RFID by Adam W Sat January 6, 2007 @ 3:58 AM


RFID's scare me. by GryphonsKeeper Sun January 7, 2007 @ 8:31 PM

by Laura Posted Mon January 1, 2007 @ 12:08 PM

I'm curious. If you have to slide the license through a credit card
machine, is the cashier still responsible for looking at it to make
sure it's you? Who slides the license? The cashier or the customer?
I've been to lots of stores and used my credit card at self-checkout
registers and have wondered this as well.

Reply


Technically by Chris M Mon January 1, 2007 @ 9:41 PM


by Glitch Posted Sun December 31, 2006 @ 8:17 PM

If you DO happen to go back to Rite Aid or any other pharmacy, try
taking your license out of your wallet before you get inside, because
that's what I always do.

Reply
by PFBSUCKS Posted Sun December 31, 2006 @ 12:11 PM

this whole letter.. because you had to take your license OUT of your
wallet? are you KIDDING ME?

Reply

Okay Alley... n/t by CrusadingStarlight22203 Wed January 3, 2007 @ 9:49 AM
by JuliePie Posted Sun December 31, 2006 @ 12:07 PM

If your license doesn't come out of your wallet, then you need to buy
a new wallet.
When I card people for alcohol, I am required to have them take the ID
out of their wallet. I will, however, let you sit there and struggle
with it for as long as it takes, if you really want your drink, you'll
do it.

A lot of places have an ID scanner, which may or may not be attached
to the same machine as the credit card scanner. I think this is a
great idea, I really wish we had one at work so I wouldn't have to go
through the trouble of determining if an ID is a fake or not.

I don't think that the pharmacist should have lost his patience with
you, but you don't seem to have had a whole lot of patience yourself
if you think that the rules should be broken for you just because you
put your ID in a hole that it won't come out of. I have a feeling you
gave him some flack from the second he asked you to take it out. If I
were you, I would have said "Sorry, my ID is stuck. I'm just going to
sit down over here and come back when I get it out" Then, sit down in
the pharmacy waiting area, pry out the ID, and come back when it's
out. Istead of wasting his time.

I don't think that the pharamcist made this rule up, nor do I think
that anyone in town is going to stop going to Rite Aid if that's where
their prescriptions are. They might think to themselves "Oh, I hope I
don't run into Jodi, because she'll chew my ear off if she sees me
going in here", but they won't stop going.

Reply


by Nayda Badillo Posted Sun December 31, 2006 @ 7:49 AM

...>" said with an attitide like that I would not want to purchase
anything from this pharmacy and he ended but saying I do not want to
sell it to you and GET OUT.. JUST GET OUT NOW!!"

I really do believe that you left out a part of this "story!" I can
not believe that he would want to throw you out, solely because you
didn't want to purchase something in the store.

...> "I think that it is only fair to inform the customers of what
they require to purchase medications."

He did inform you, and you went into a tirade. Would it really have
made a difference to have a posted policy? He only asked you to take
out the license, not heal the problems of the world!

All this could have been avoided had you taken your license out of
your wallet. Life is very simple, I have never understood people who
try to make it complicated!

Reply

by Bill R Posted Sat December 30, 2006 @ 9:24 PM

Jodi G.,
Whether he was rude or not he asked you for your license, not your
wallet.
Comply or go elsewhere.
Your threat of word of the mouth does nothing to strengthen your
case.
Bill R.

Reply

by gomerkyle9 Posted Sat December 30, 2006 @ 8:16 PM

Do you have no fingers?

Reply

fingers by Jodi Gilligan Fri January 5, 2007 @ 5:21 PM


by stacebabe Posted Sat December 30, 2006 @ 2:53 PM

They work like a charm in getting the license out.

And for what it's worth, no, maybe he shouldn't have been rude, but
you absolutely should have just cooperated and taken out your license.
As a former bartender, someone flashing me their license in a
billfold would not have been acceptable. I did not need to have a
sign next to me saying that either. It was at my discretion, just
like it was this pharmacist. It's the meth addicts that have driven
our society to this - don't blame the pharmacy.

Reply

by Gretchen Shiveley Posted Sat December 30, 2006 @ 1:28 PM

While you may have never had to take your license out of your wallet
before, it may very well be policy that all pharmacists do this and
it's just that some don't. In my business, I'm supposed to physically
hold the license in my hand so I can feel for alterations, check the
state seal, examine the restrictions on the back, etc. Did you know
that some fake IDs look completely real, except under the restrictions
on the back it says "For entertainment purposes only"? I think it's a
little silly that I have to do this for someone who is obviously over
21, and I try to use my best judgement, but rules are rules. I'm
sorry if he seemed rude, but he's just doing his job. Give the guy a
break.

Reply

That's a really good point by Rapunzel676 Sat December 30, 2006 @ 2:57 PM

by Nay Posted Fri December 29, 2006 @ 9:01 PM

Your driver's license should be accessible. Employees need to verify
that the license is valid too.

Reply


I agree by friendofjimmyk Sat December 30, 2006 @ 7:41 AM


We don't have those machines yet... by Tina N Sat December 30, 2006 @ 10:41 AM


by eydie Posted Fri December 29, 2006 @ 8:30 PM

my wallet makes my lisence difficult to get out too, but you gotta do
what you gotta do. this rule is in place for a very important reason.
sometimes a lisence can't be verified as real unless a good, close
look is taken at it or it is touched. you need to follow the rules.
this one is to protect legitimate buyers and keep it out of the hands
of abusers. if he really was that rude, that's wrong. but i think
you may be exaggerating.

Reply

by Tina N Posted Fri December 29, 2006 @ 5:49 PM

That asking you to do something you don't want to do is NOT "rude".
Refusing to do something as SIMPLE and common as pull your license out
IS rude.

Reply

by calm Posted Fri December 29, 2006 @ 4:12 PM

You know, if you were talking about how nobody else ever had you take
the license out he might have thought you were only pretending to be
unable to do it because there was something wrong with the license.
I'm not saying that that excuses rude behavior, but it may have been a
factor.

I do agree with others about getting a new wallet, though. I have to
take my license out fairly regularly, and I am not a habitual arrestee
either. My guess is that more and more people will start expecting
you to do that over time.

I recognize that you come from the "Live free or die!" state, but I do
hope you're not prepared to die for the freedom to leave your ID in
your wallet. :)

Reply

by Adam W Posted Fri December 29, 2006 @ 1:53 PM

I agree the man didn't need to be rude to you but stop being a baby
and take your license out of your wallet!

Reply
by tls Posted Fri December 29, 2006 @ 1:45 PM

Wow I'll trade Rite Aids with you, A few weeks back I went in to buy a
lighter, they needed ID and said that the machine they slide the ID
through wasnt working so I couldn't buy a lousy lighter that day.
(Wonder how all the drunks felt about not getting their beer?) I
wonder when these people quit learing how to do simple math (I'm 30 by
the way). I went to Eckerds, down the road no ID required and I went
home to light my candles :)

Reply


Question by Laura Mon January 1, 2007 @ 12:01 PM

If so then apparently I'm a drunk! by CrusadingStarlight22203 Wed January 3, 2007 @ 9:52 AM

by RedheadWGlasses Posted Fri December 29, 2006 @ 12:30 PM

Cops won't take your license out of your billfold either -- they want
YOU to do it. I've had store clerks ask me to take it out as well.

The guy wanted you to take your license out and you refused. No cold
medicine for you, then.

I just don't see why it would have been the end of the world to
cooperate.

Reply


by KamenRiderOsaka Posted Fri December 29, 2006 @ 11:00 AM

Here in Texas, you have to swipe your license when you write checks
and purchase OTC medicine, and in some places to buy liquor. Its to
protect the store from fraud. At Wal-Mart, the register asks the
cashier to put in your DOB PLUS have you swipe your license. You may
have looked old enough, but the people at the counter have to do their
jobs as well. Many women would take it as a compliment that they have
to show their license to prove they're old enough to buy something.
I'm 25, but I certainly do not look it.

My suggestion is to buy a wallet that suits this need, because it is
becoming a standard. You can get a very nice wallet that allows you to
do this from Wal-Mart for under $5.00.

Now, as for how you were treated. I feel as if there is some
exaggeration. I'm sure the pharmacist didn't act that bad. I'm glad
you spoke to a manager/supervisor, but I'm calling shenanigans on the
attitude. You had an attitude about having to take your license out,
and I'm sure the pharmacist was tired of hearing people complain about
something small. But I doubt he yelled at you like how you described.

Reply

kamen by Jodi Gilligan Fri December 29, 2006 @ 12:04 PM


That doesnt mean by KamenRiderOsaka Fri December 29, 2006 @ 12:31 PM


It doesn't MATTER what other stores do... by Tina N Fri December 29, 2006 @ 5:51 PM

UMM not exactly true by vzjackl1 Sat December 30, 2006 @ 9:57 AM

Not everywhere in Texas by SueSee Thu January 4, 2007 @ 12:23 PM
by amh Posted Fri December 29, 2006 @ 9:39 AM

I completely agree with the other posters. I worked in retail for 9
and a half years and we always had the person take out their ID for
returns, checks, etc. to check for fraud. You won't believe how many
times I have caught a fake ID by touching it. Also, I know for a fact
that Walmart does this. I went in and purchased Sudafed a couple of
times and the first time they typed in my information into the
computer. After that, they just swiped my ID. I have a wallet that
is also difficult to pull the ID out. I just smile and make a joke
out of it.

Reply

Yep, you need to flip the IDs over and by gb Fri December 29, 2006 @ 11:08 AM

by tickytack Posted Fri December 29, 2006 @ 8:48 AM

I thought Sudafed was over the counter. It USED to be prescription.

Anyway, I really don't see what the big deal was about taking your
license out of your wallet. I sincerely doubt it would be a difficult
process, even if it WAS for a ridiculous request.

Reply


It used to be on the shelves by Harleycat Fri December 29, 2006 @ 8:50 AM


It is OTC by CandyPickletoes Fri December 29, 2006 @ 8:53 AM


Really? Wow... by tickytack Fri December 29, 2006 @ 9:46 AM


Also.. by Harleycat Fri December 29, 2006 @ 11:22 AM


NyQuil by tickytack Fri December 29, 2006 @ 12:57 PM


Me too! by Harleycat Fri December 29, 2006 @ 1:04 PM


Ticky by Chris M Fri December 29, 2006 @ 9:51 PM


by Tina N Posted Fri December 29, 2006 @ 8:33 AM

He will make you take the licens out of your wallet too.
You gonna go off on him and complain to the chief?

Reply

tina by Jodi Gilligan Fri December 29, 2006 @ 12:05 PM


Pulled Over by Harleycat Fri December 29, 2006 @ 1:05 PM


And the law is.. by Harleycat Fri December 29, 2006 @ 1:13 PM

Harley cat... thanks by Jodi Gilligan Fri December 29, 2006 @ 2:17 PM


At some point by Harleycat Fri December 29, 2006 @ 3:06 PM


Hi Jodi by Chris M Sat December 30, 2006 @ 10:57 PM


Ever hear of random roadblocks? by Tina N Fri December 29, 2006 @ 6:01 PM

by Harleycat Posted Fri December 29, 2006 @ 8:25 AM

It sounds like you both had an attitude and that you started this.
More and more pharmacies are automating this process to make it easier
for both the pharmacy and the consumer. I'd much rather have my info
stored on a server somewhere than in a log book.

If your license is that hard to get out of your wallet, I suggest a
new wallet or moving it. There are many agencies, including police
that will not remove it for you or take your wallet to look at it.

You can thank the meth heads for this new process.

BTW..it's Pharmacist, not Pharmasist. If you're going to rant about
someone, at least spell it correctly.

Reply

BTW by Jodi Gilligan Fri December 29, 2006 @ 12:06 PM


You seem to want to be taken seriously by Harleycat Fri December 29, 2006 @ 1:08 PM
by vzjackl1 Posted Fri December 29, 2006 @ 7:52 AM

I Personally would be MUCH happier with them swiping my license rather
than writing my license information in a log book for security
purposes!! In a log book ANYONE can just open the book and get
personal information about me, at least if it gets swiped in a
computer I would expect (hopefully) that there would be a bit more
security involved to keep my private information private!!!

We really are a society of LAZY people though!! I mean C'mon, I can
not imagine anyone complaining because they have to spend what...
another 4 seconds to pull the license out of the wallet????? This is
not an inconvenience, it is pure 100% laziness!!

However, that is still NO excuse for the cashier to be rude. You were
the customer and no matter what should be treated appropriately!!

Reply


by prisoner6 Posted Fri December 29, 2006 @ 12:28 AM

If for some reason (and yours is not a good reason) the ID is not
scannable the pharmacy can key in the information. This is assuming
that the chain converted their register keyboards to ones that allow
the keying in of ID information. Scanning takes only a second or two.
Keying in can take about a minute or two.

Reply
by A A Posted Thu December 28, 2006 @ 11:48 PM

Bars, Police officers, Casinos, some concert venues, Doctors offices
(to make a photo copy), and Pharmicists to name a few will request
your ID out of the wallet and they will not take it out for you- nor
should they handle a wallet that has your filthy ass-germs all over
it. There are times that the license will have info on the back
especially relating to legal matters and restrictions. They also may
need to see the raised seal on many licenses to see that they are
valid. If you need to swipe your license (like they do at the Casinos
and Rite Aid), obviously it has to be out of the plastic window area
of your wallet. I hope you understand this so the next time you are
out and about town and this simple request is made, you will
understand that it is your responsibility to take it out and no one
elses', and act like an adult and simply take it out while keeping
your mouth shut.
I changed wallets because I got tired of pulling it out and having the
corners crack on my license, I suggest you do the same before you try
to pull the same attitude with a cop and end up in jail and then
threaten to sue the police department. THINK.

Reply


Filthy ass germs by tickytack Fri December 29, 2006 @ 8:50 AM


Has nothing to do with germs by Harleycat Fri December 29, 2006 @ 1:10 PM

by Gino Version 1.2 Posted Thu December 28, 2006 @ 11:01 PM

I've had the same experience. I have a similar wallet. It's a royal
pain but I have it out of the compartment and ready, because I know
that the laws in my state dictate that a log be kept of driver's
license numbers and names for these products. Rite Aid and Walgreens
have signs posted and the "swipe" type of tracking. I don't know about
the others because I don't go there.

I do think Steve needs his bunny boiled (sarcasm) for not being very
nice, so I hope they respond favorably.

Unless the Pharmacist owns Rite Aid Pharmacy, I doubt they have to run
it the way the pharmacist wants. (Can you IMAGINE the place running
the way Steve wants?)

Reply

by Steph T Posted Thu December 28, 2006 @ 10:57 PM

You've never had to take your Id out and swipe it? You must live in a
little town. Every pharmacy I've been to, I've had to swipe my Id. The
store's you go to must not have an update system if they are writing
it down in a log book. And I've never seen it posted either. When you
go to the grocery store do you see a big sign up that says "Paying by
Visa? You must take it out of your wallet and swipe it through the
machine" No! You don't! Because that's just how it works. Welcome to
the age of techonology.
As for the attitude of the pharmasist, if you already complained to
the manager or supervisor on duty and they said they would talk to the
district manager why are you still writing?

Reply


I Agree by Laura Mon January 1, 2007 @ 11:55 AM
by Peregrina Posted Thu December 28, 2006 @ 10:37 PM

Sorry, dearheart, but once your story 'is heard by many people' the
decision they will make is to laugh. Yes, it's a pain in the mikta,
the pharmacist sounds like he was stressed out and you reacted rather
poorly as well. That being said.....it would have take less than a
minute to pull out your ID. It wasn't like they were asking you to
defuse a bomb or anything.

Reply

by CrazyRedHead Posted Thu December 28, 2006 @ 10:33 PM

I think this man was more upset over having to slide it through the CC
machine. Although, it wouldn't have done anything, this was to ensure
that it isn't fake. It is very easy to make a fake ID nowadays, and it
wouldn't have slid very easily or at all if it would have been fake.

Reply


by nick l Posted Thu December 28, 2006 @ 10:25 PM

All this wailing and gnashing of teeth...over having to take your
drivers license out of your wallet for the pharmacist to look at?!

That would've taken you what...10 seconds? So you can't take 10
seconds to dig out your drivers license, but you can spend lots more
time composing an angry letter to Rite Aid corporate?

Please get over yourself.

Reply

by SiouxFan Posted Thu December 28, 2006 @ 10:09 PM

The reason why you had to take it out of the sleeve is because some
people make fake ones, and it's hard to tell if it's real or not
without physically looking at it. The pharmacy probably has a machine
that check the validity of IDs and they need to be scanned to do so.

And you're going to stop shopping there because of this? Get over
yourself.

Reply
by emt_c Posted Thu December 28, 2006 @ 9:31 PM

You know, purchasing Sudafed anywhere is a nightmare now. Yes, you
are going to have to produce a license (not in your wallet). A total
PITA.

Sudafed, however, is not a prescribed med (it can be, as far as I
know, mixed with other drugs).

Jodi, I have never heard of swiping your license through the credit
card machine. Here, they just need to see your license, and, sign for
the Sudafed.

What's unfortunate in this situation (and, anybody who has sinus
issues knows what I'm talking about), is how we are treated like we
are buying an illegal drug. People who make methamphetamines are the
ones to blame here. Not the Rite Aide.

Reply


Actually.. by Harleycat Fri December 29, 2006 @ 1:18 PM

I totally agree by Rapunzel676 Fri December 29, 2006 @ 11:56 PM


by ~Leanne~ Posted Thu December 28, 2006 @ 9:21 PM

It sounds like he was flustered and having a bad day, then when the
license didn't come out fast enough, words were exchanged and he lost
his patience.

Reply

by Courtney C Posted Thu December 28, 2006 @ 2:11 PM

That's awesome... your time is too precious to spend 30 seconds taking
out your license, but you spent how long sending this letter? You're
amazing.

Reply


I don't think it was a matter of laziness by Venice Thu December 28, 2006 @ 4:09 PM


But to go so far as to insanely... by Tina N Thu December 28, 2006 @ 7:06 PM


My only point was... by Venice Thu December 28, 2006 @ 8:44 PM

by Tina N Posted Thu December 28, 2006 @ 2:00 PM

It's not his job to touch your wallet. Just take your lazy fingers,
pull it out of the wallet, and slide it through the machine and stop
bitching.
The Pharmacist is the REASON the pharmacy exists!
Rite Aid has EVERY right to have any policy they want.
Suck it and stop being so lazy and pathetic.

Reply

tina by Jodi Gilligan Fri December 29, 2006 @ 12:00 PM

Don't mind her Jodi by Homebound Fri December 29, 2006 @ 2:22 PM


Oh, HELLO, Pot... I'm Kettle. by Tina N Fri December 29, 2006 @ 10:32 PM

Just stating what I know by Homebound Tue January 2, 2007 @ 11:42 AM


Homebound by Chris M Sat January 6, 2007 @ 1:36 PM


You are pathetic. by Tina N Fri December 29, 2006 @ 10:31 PM

You said it! by Jodi Gilligan Thu January 4, 2007 @ 2:45 PM




Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2014 © All Rights Reserved PlanetFeedback.com | Web by Cicada