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Expired products on shelf at Sam's Club
Posted Tue June 15, 2010 12:00 pm, by Angie B. written to Sam's Club
Write a Letter to this Company
I am very disappointed in my latest trip to Sam club in Spartanburg SC. We visited on 06/12/2010 and we drive over 45 minutes to get there only to find the coolers were out and we were unable to get what we came for so we came again on 06/13/2010 and purchased the items we came after. In that bunch of stuff we purchased 3 containers of Sycamore Farms Chicken Salad only to find once we returned home that the date expired 2 days before that. Needless to say I called the manager and his response was to return it and they would make it right. Well this is the least he can do I would think as I will have to drive out $10 worth of gas plus waste 2 hours to return it this weekend. Needless to say I am very disappointed and I feel the store needs to do a better job in checking these items. The manager did not even ask the brand or nothing so that he could pull the remaining expired containers nor appologize and was very short.
Refund for the product plus compensation for the cost of returning it
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by Helpful Posted Thu June 17, 2010 @ 2:42 PM
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Ideally, I would agree that the store should catch these stale products before they are sold. The same, however, could be said for the consumer.
Just because you may choose to drive a great deal away, does not mean you would be due any more compensation than someone living "around the corner." I would be surprised if they offered anything more. Please let us know if they do.
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by laundryboy Posted Tue June 15, 2010 @ 11:46 AM
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weird they were out of stock one day, the next day they had expired stock.
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by NathanG Posted Tue June 15, 2010 @ 11:31 AM
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I would have to say the manager did exactly as he should.
If you choose to shop an hour from your home, not check dates when you buy something, then drive home only to see it then that is your fault.
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