Netflix and Samsung

Posted Wed August 8, 2012 12:00 pm, by Jana D. written to Samsung Electronics America, Inc.

Write a Letter to this Company

I have a Samsung Blu-Ray player which I bought because it promised to stream Netflix efficiently and effectively. However, it delivers neither. Due to recent updates, Samsung will no longer stream Netflix. I have spent many hours on the phone with Samsung customer service to no avail. I was promised a return call and, of course, no one ever called.

I will never purchase another Samsung product and will tell everyone/anyone my experience.

Fix the problem with Netflix and Samsung.

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Re: Netflix and Samsung by petgiraffe Posted Wed August 8, 2012 @ 4:19 PM It's unfortunate but you are probably better off just buying a different player. Samsung is going to blame this on Netflix or your wifi signal. Netflix will blame Samsung or wifi. Your Internet provider will blame the other two. No one will take responsibility. Reply