Purchased a DVD player last Black Friday. It had a mail in rebate. I sent it in with the proper paperwork. We received nothing. Called they said give them 2 weeks to process. Waited a month, nothing. Called again said they were taking a while to process be patient. Another month, sent an email. Replied that they are no longer valid rebates.

Give me my $15 rebate please.

Well, a year ago I bought my first house, a little foreclosure. It did not have alot of problems but needed new windows. They were old, loose, and a few were broken including the patio slider.
I am a single female and called Sears. Two men came out and spent two hours convincing me to buy through Sears. I was told my payments would be out $150.00 and I would save on energy costs.
They came out...

I opened my first credit card in 2002. It was with Sears and had a 250 limit. In June of 2007 I decided to pay it off. I paid by phone requesting the total amount be paid. I made it clear I wanted nothing on the card, I just wanted it out of my hair. What was decieving is that it ended up being the "total amount- less the pay by phone fee" As I had paid it off "in full" I...

Sears sold us a dishwasher with a promised $35 dollar rebate (which would be mailed.) Instead we received a $35 Sears gift card. It could not be exchanged for cash.

This is blatant false advertising (versus the employees are completely misinformed.)

Sears should send $35 cash.

I've been a customer of Sears for 40 years and spent tens of thousands of dollars with them. Bought a new set of LG steam washer and dryer. Couldn't use them for days until a service call was made to take the shipping material out of the machines which the delivery persons didn't remove. Was told I would recevie a certificate for $105 for my trouble after I told them to come pick up the...