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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. old bags new bags
  2. bitten by Sears loan sharks
  3. I'm Sorry Am I Bothering You Sears?
  4. Why can't I get a service technician for something as dangerous as a gas leak?
  5. Thanks To Sears for acknowledging Christmas
  6. Sears Eyewear Guarantee Not as Painless as I'd Hoped!
  7. Sears Doesn't Stand Behind Their Lawn Mowers
  8. Sears Hates Fat Women
  9. Our Sears Kenmore HE3 Washer is Infested with Mildew
  10. web site
  11. Sears, please review account and forgive
  12. Black Friday Mayhem
  13. Does Sears Deserve My Business?
  14. Sears has No Empathy for Customers
  15. VERY POOR SERVICE
  16. Restocking fee Rip Off
  17. Very Upset with the Sears Delivery!!
  18. Horrible Customer Service at All Levels of Sears
  19. Not Satisfaction Guaranteed
  20. Sears Rebate
  21. Greed
  22. Washer Warranty Fiasco
  23. Get a new manager in Taunton
  24. Thank You for Supporting U.S. Military Troops, Sears
  25. We Need a Working Stove for Thanksgiving, Sears!


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Sears, Roebuck & Co.
www.searshc.com

3333 Beverly Road
Hoffman Estates, Illinois
60179

800-349-4358
Contact Form
Wikipedia


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PlanetFeedback Assessment
Here is a review of this company provided by PlanetFeedback.
Sears, Roebuck and Co. hasn't outgrown the mall scene, but it's spending more time in other places. Beyond its 860 US mall-based stores, Sears has more than 1,100 other locations nationwide. The company operates more than 800 independently owned Sears dealer stores in small towns and about 110 Sears hardware stores and some 85 Orchard Supply Hardware shops. Sears' stores sell apparel, tools, and appliances, and provide home services (remodeling, appliance repairs) under the Sears Parts & Repair Services and A&E Factory brands. Its Web site also sells appliances and tools. Sears was acquired by Kmart Holding Corp. in March 2005. The deal formed a new parent company, Sears Holdings, which owns both chains.


Sub Sectors
Here is a list of popular letter topics for this company.
» Cleanliness/Condition: 0.84%
» Exchanges/Returns: 9.73%
» Gift/Bridal Registry: 0%
» Other: 33.05%
» Price/Value: 3.86%
» Product Quality: 17.28%
» Selection/Availability: 5.03%
» Staff Attitude/Knowledge: 30.2%


Last 5 Letters
Here is a list of last 5 letters for this company.
Never processed DVD rebate.
by Trish C. of New Woodstock, New York written to Sears, Roebuck & Co. Posted Thu November 19, 2009 1:23 pm
1 replies, Last Updated: Thu November 19, 2009 11:53 pm

Purchased a DVD player last Black Friday. It had a mail in rebate. I sent it in with the proper paperwork. We received nothing. Called they said give them 2 weeks to process. Waited a month, nothing. Called again said they were taking a while to process be patient. Another month, sent an email. Replied that they are no longer valid rebates.

Give me my $15 rebate please.

Read More
bitten by Sears loan sharks
by . of , written to Sears, Roebuck & Co. Posted Sun November 15, 2009 12:00 pm
15 replies, Last Updated: Wed November 18, 2009 10:28 am

Well, a year ago I bought my first house, a little foreclosure. It did not have alot of problems but needed new windows. They were old, loose, and a few were broken including the patio slider.
I am a single female and called Sears. Two men came out and spent two hours convincing me to buy through Sears. I was told my payments would be out $150.00 and I would save on energy costs.
They came out...

Read More
Dissatisfied with pay by phone experience
by keith d. of Bedford, New Hampshire written to Sears, Roebuck & Co. Posted Sat November 7, 2009 8:42 am
2 replies, Last Updated: Sat November 7, 2009 10:33 am

I opened my first credit card in 2002. It was with Sears and had a 250 limit. In June of 2007 I decided to pay it off. I paid by phone requesting the total amount be paid. I made it clear I wanted nothing on the card, I just wanted it out of my hair. What was decieving is that it ended up being the "total amount- less the pay by phone fee" As I had paid it off "in full" I...

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rebate for dishwasher
by mitch m. of pittsburgh, Pennsylvania written to Sears, Roebuck & Co. Posted Mon October 26, 2009 5:20 pm
2 replies, Last Updated: Tue October 27, 2009 2:07 am

Sears sold us a dishwasher with a promised $35 dollar rebate (which would be mailed.) Instead we received a $35 Sears gift card. It could not be exchanged for cash.

This is blatant false advertising (versus the employees are completely misinformed.)

Sears should send $35 cash.

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Sears quality and service will lose many customers, including me.
by Ed W. of Titusville, Florida written to Sears, Roebuck & Co. Posted Wed October 7, 2009 4:34 pm
1 replies, Last Updated: Mon October 12, 2009 10:29 am

I've been a customer of Sears for 40 years and spent tens of thousands of dollars with them. Bought a new set of LG steam washer and dryer. Couldn't use them for days until a service call was made to take the shipping material out of the machines which the delivery persons didn't remove. Was told I would recevie a certificate for $105 for my trouble after I told them to come pick up the...

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