| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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Sears, Roebuck and Co. hasn't outgrown the mall scene, but it's spending more time in other places. Beyond its 860 US mall-based stores, Sears has more than 1,100 other locations nationwide. The company operates more than 800 independently owned Sears dealer stores in small towns and about 110 Sears hardware stores and some 85 Orchard Supply Hardware shops. Sears' stores sell apparel, tools, and appliances, and provide home services (remodeling, appliance repairs) under the Sears Parts & Repair Services and A&E Factory brands. Its Web site also sells appliances and tools. Sears was acquired by Kmart Holding Corp. in March 2005. The deal formed a new parent company, Sears Holdings, which owns both chains. |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Cleanliness/Condition:
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0.9%
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» Exchanges/Returns:
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9.16%
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» Gift/Bridal Registry:
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0%
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» Other:
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32.39%
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» Price/Value:
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3.35%
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» Product Quality:
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19.74%
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» Selection/Availability:
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4.65%
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» Staff Attitude/Knowledge:
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29.81%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Promises, promises….NOT! Inconvenience? YES! |
by S. Y. D. of Tustin, California written to Sears, Roebuck & Co. Posted Mon June 17, 2013 7:34 pm
3 replies, Last Updated: Tue June 18, 2013 2:38 pm |
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This is, I believe, my 3rd complaint regarding Sears Outlet customer service (oxymoron).
TO: WHOMSOEVER
FROM: SUZANNE M
DATE: 6/17/13
RE: SALESCHECK (s) 040491022196 DRYER & 040491016888 21 cu FREEZER
Apologizing for my inconvenience is hypocritical, at this point!
YOU HAVE NEVER ATTEMPTED TO CONTACT ME! I have an answering machine.
I am partially disabled and am at home...
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Sears Home Service dropped the ball and lied. |
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by simon s. of Sunnyvale, California written to Sears, Roebuck & Co. Posted Mon June 17, 2013 5:44 pm |
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I scheduled a sears home service appointment for my broken air con unit. Sears had no appointments for the week, so I scheduled for the following week. I was given an appointment of Monday 17th between 8-12. I took the day off work to wait for them, at their request. At gone midday I get a call saying the tech would be late. At gone 1 I get a messages saying the tech could not find my...
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Issue with Water Softener |
by Deivanayagam M. of Chandler, Arizona written to Sears, Roebuck & Co. Posted Sat June 1, 2013 10:21 am
1 replies, Last Updated: Mon June 3, 2013 5:54 pm |
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I have purchased Kenmore Water Softener from Sears on 2010. I have purchased 3 years protection agreement in addition to that. I have called Sears early 2013 (January 2013) for preventive maintenance. After the maintenance, Water Softener started leaking (which was good prior to that). I have called Sears again to come and fix it. Now My water softener consumes 1 x 40 lb bag of Salt every week....
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How many ways can a Sears Home and Improvement job go wrong? |
by Tammy K. of Dover, Delaware written to Sears, Roebuck & Co. Posted Thu May 30, 2013 8:12 pm
1 replies, Last Updated: Fri May 31, 2013 5:31 am |
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Let’s count the ways.
1. Sales rep for Sears arrived on time on April 15th to quote on our project that included siding and garage doors. The telephone rep that set up the appointment informed me that it would be a two hour visit and to please set aside the time allotted for these individuals to quote the job properly. The appointment time was 5:30 and the gentlemen did not leave the...
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My washer is washed up. |
by thomas C. of Glenolden, Pennsylvania written to Sears, Roebuck & Co. Posted Tue May 21, 2013 3:31 pm
4 replies, Last Updated: Fri May 24, 2013 8:01 pm |
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I purchased a Kenmore washer 19 months ago. I paid $550.00 for model 2130 top load washer.The unit is not cycling on now. The warranty is one year, so I am out of warranty. The average life expectancy of a washer is 12 years, not 19 months.
I hope they make better washers. I will shop for another brand .
Recall the circuit board on these type of washers.
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SHARED LETTERS 
