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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. old bags new bags
  2. I'm Sorry Am I Bothering You Sears?
  3. Why can't I get a service technician for something as dangerous as a gas leak?
  4. Thanks To Sears for acknowledging Christmas
  5. Sears Doesn't Stand Behind Their Lawn Mowers
  6. Sears Eyewear Guarantee Not as Painless as I'd Hoped!
  7. Sears Hates Fat Women
  8. Our Sears Kenmore HE3 Washer is Infested with Mildew
  9. web site
  10. Sears, please review account and forgive
  11. Black Friday Mayhem
  12. Sears has No Empathy for Customers
  13. VERY POOR SERVICE
  14. Does Sears Deserve My Business?
  15. Restocking fee Rip Off
  16. Horrible Customer Service at All Levels of Sears
  17. Very Upset with the Sears Delivery!!
  18. Not Satisfaction Guaranteed
  19. Sears Rebate
  20. Greed
  21. Get a new manager in Taunton
  22. Washer Warranty Fiasco
  23. Thank You for Supporting U.S. Military Troops, Sears
  24. We Need a Working Stove for Thanksgiving, Sears!
  25. Deceptive Return Policy / Restocking Fee


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Sears, Roebuck & Co.
www.searshc.com

3333 Beverly Road
Hoffman Estates, Illinois
60179

800-349-4358
Contact Form
Wikipedia


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PlanetFeedback Assessment
Here is a review of this company provided by PlanetFeedback.
Sears, Roebuck and Co. hasn't outgrown the mall scene, but it's spending more time in other places. Beyond its 860 US mall-based stores, Sears has more than 1,100 other locations nationwide. The company operates more than 800 independently owned Sears dealer stores in small towns and about 110 Sears hardware stores and some 85 Orchard Supply Hardware shops. Sears' stores sell apparel, tools, and appliances, and provide home services (remodeling, appliance repairs) under the Sears Parts & Repair Services and A&E Factory brands. Its Web site also sells appliances and tools. Sears was acquired by Kmart Holding Corp. in March 2005. The deal formed a new parent company, Sears Holdings, which owns both chains.


Sub Sectors
Here is a list of popular letter topics for this company.
» Cleanliness/Condition: 0.84%
» Exchanges/Returns: 9.73%
» Gift/Bridal Registry: 0%
» Other: 33.05%
» Price/Value: 3.86%
» Product Quality: 17.28%
» Selection/Availability: 5.03%
» Staff Attitude/Knowledge: 30.2%


Last 5 Letters
Here is a list of last 5 letters for this company.
Dissatisfied with pay by phone experience
by keith d. of Bedford, New Hampshire written to Sears, Roebuck & Co. Posted Sat November 7, 2009 8:42 am
2 replies, Last Updated: Sat November 7, 2009 10:33 am

I opened my first credit card in 2002. It was with Sears and had a 250 limit. In June of 2007 I decided to pay it off. I paid by phone requesting the total amount be paid. I made it clear I wanted nothing on the card, I just wanted it out of my hair. What was decieving is that it ended up being the "total amount- less the pay by phone fee" As I had paid it off "in full" I...

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rebate for dishwasher
by mitch m. of pittsburgh, Pennsylvania written to Sears, Roebuck & Co. Posted Mon October 26, 2009 5:20 pm
2 replies, Last Updated: Tue October 27, 2009 2:07 am

Sears sold us a dishwasher with a promised $35 dollar rebate (which would be mailed.) Instead we received a $35 Sears gift card. It could not be exchanged for cash.

This is blatant false advertising (versus the employees are completely misinformed.)

Sears should send $35 cash.

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Sears quality and service will lose many customers, including me.
by Ed W. of Titusville, Florida written to Sears, Roebuck & Co. Posted Wed October 7, 2009 4:34 pm
1 replies, Last Updated: Mon October 12, 2009 10:29 am

I've been a customer of Sears for 40 years and spent tens of thousands of dollars with them. Bought a new set of LG steam washer and dryer. Couldn't use them for days until a service call was made to take the shipping material out of the machines which the delivery persons didn't remove. Was told I would recevie a certificate for $105 for my trouble after I told them to come pick up the...

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exchanges
by ruth w. of Palm City, Florida written to Sears, Roebuck & Co. Posted Wed October 7, 2009 3:13 pm

Purchased a counter depth fridge, lots of service,no repair, then purchased, after many,many hrs of being in the store, another fridge, more money outlay, delivery co.unfamiliar with Brand, nnow waiting for repair on this new very expensive box! Seem to be spending part of my life waiting for service. Sears says they could not replace original make however I have seen it elsewhere and Electrolux...

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Why can't I get a service technician for something as dangerous as a gas leak?
by Kendrick L. of West Hills, California written to Sears, Roebuck & Co. Posted Mon October 5, 2009 4:10 pm
11 replies, Last Updated: Wed October 7, 2009 3:42 pm

Last week (Thursday), I had a gas dryer delivered and installed (it was purchased 2 weeks prior from a local Sears store). On Sunday, I discovered that it was leaking gas, so I called and arranged for a technician to come on Monday in the MORNING (between 8-12) to look at it.

12 came around, and nothing. I called to complain, and was told that they would tell the technician to call me ASAP to...

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