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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. old bags new bags
  2. Thanks To Sears for acknowledging Christmas
  3. Sears Hates Fat Women
  4. Sears Eyewear Guarantee Not as Painless as I'd Hoped!
  5. Our Sears Kenmore HE3 Washer is Infested with Mildew
  6. Sears, please review account and forgive
  7. Black Friday Mayhem
  8. Christmas carols ALREADY Sears?
  9. Does Sears Deserve My Business?
  10. Very Upset with the Sears Delivery!!
  11. web site
  13. really bad experience
  14. Sears has No Empathy for Customers
  15. Restocking fee Rip Off
  16. Washer Warranty Fiasco
  17. Sears should be CLOSED on Thanksgiving Day
  18. Pathetic Customer Service and Rude Behaviour
  19. I'm Sorry Am I Bothering You Sears?
  20. 4+ weeks without a working refrigerator and counting...
  21. Roger at Sears Grand is a great representative of your comapny!
  22. I'd Like A Refund On This Kenmore Elite Dishwasher
  23. HE 4 washer and dryer
  24. Oil change BAIT and SWITCH
  25. Sears Fees Arent Fair

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Sears, Roebuck & Co.

3333 Beverly Road
Hoffman Estates, Illinois

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PlanetFeedback Assessment
Here is a review of this company provided by PlanetFeedback.
Sears, Roebuck and Co. hasn't outgrown the mall scene, but it's spending more time in other places. Beyond its 860 US mall-based stores, Sears has more than 1,100 other locations nationwide. The company operates more than 800 independently owned Sears dealer stores in small towns and about 110 Sears hardware stores and some 85 Orchard Supply Hardware shops. Sears' stores sell apparel, tools, and appliances, and provide home services (remodeling, appliance repairs) under the Sears Parts & Repair Services and A&E Factory brands. Its Web site also sells appliances and tools. Sears was acquired by Kmart Holding Corp. in March 2005. The deal formed a new parent company, Sears Holdings, which owns both chains.

Sub Sectors
Here is a list of popular letter topics for this company.
» Cleanliness/Condition: 0.96%
» Exchanges/Returns: 9.99%
» Gift/Bridal Registry: 0%
» Other: 31.53%
» Price/Value: 3.37%
» Product Quality: 20.7%
» Selection/Availability: 4.57%
» Staff Attitude/Knowledge: 28.88%

Last 5 Letters
Here is a list of last 5 letters for this company.
Sears Kenmore Elite Dryer
by Barbara W. of Hilton Head Island, South Carolina written to Sears, Roebuck & Co. Posted Wed September 13, 2017 11:40 am
2 replies, Last Updated: Wed September 13, 2017 2:40 pm

In 2014 I purchased a Kenmore Elite Refrigerator, Stove, Microwave, and Washer/Dryer. I had occasional problems with the dryer snagging clothes where the vent inserts into the rim of the dryer. I didn't think too much of it at first, but when it recently damaged a new pillow sham and set of sheets, I began calling Sears. I was advised to try cleaning the vent, and purchased a set of brushes to...

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Disgraceful customer service and pathetic understanding of the product
by Nick J. of Ridgefield, Connecticut written to Sears, Roebuck & Co. Posted Tue September 12, 2017 12:40 pm

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please pay my claim
by Richard S. of Malden, Massachusetts written to Sears, Roebuck & Co. Posted Mon May 1, 2017 9:44 am
4 replies, Last Updated: Wed May 3, 2017 10:55 pm

Dear Mr. Lampert,

You have the estimates. I have asked you many times, there's nothing to talk about - just pay my claim.

Sears delivered my new refrigerator in July. The delivery people gouged my kitchen floor when they brought it in. I called Customer Service up after the damage. I begged for help after a number of phone calls. I talked with a woman who was so sympathetic I could feel it...

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Not honoring maintenace contarcts
by Carl P. of Kenosha, Wisconsin written to Sears, Roebuck & Co. Posted Fri December 16, 2016 3:57 pm
1 replies, Last Updated: Mon December 19, 2016 10:54 pm

Sears does not have a support number to call for support in the US.I bought a snow blower last fall and am now having issues with 7"-11" on snow on the way today into Saturday night, I had an appointment to get it repaired today, and get a call the tech had a family issue, and they were cancelling my appointment, and scheduling me out until Dec 23. with a completely later time than the...

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Sears Refuses to Honor Warranty Claims
by Charles T. of Bakersfield, California written to Sears, Roebuck & Co. Posted Sun December 11, 2016 8:44 pm
1 replies, Last Updated: Sun December 11, 2016 11:26 pm

I bought a Microwave from our local Sears store October 5th. December 10th it went up in smoke. Literally filled the kitchen with smoke. No big deal it has a 1 year store warranty. Nope Sears refuses to honor the regular warranty because I was stupid enough to buy the extended warranty.

Wait what? Yeah you heard that right. The standard one year, just bring it back and we'll swap it out...

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