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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. old bags new bags
  2. My warranty repair nightmare with Sears
  3. Sears or loan sharks?
  4. Sears repair man was late
  5. I'm Sorry Am I Bothering You Sears?
  6. Thanks To Sears for acknowledging Christmas
  7. bitten by Sears loan sharks
  8. Sears Eyewear Guarantee Not as Painless as I'd Hoped!
  9. Sears Hates Fat Women
  10. Our Sears Kenmore HE3 Washer is Infested with Mildew
  11. web site
  12. Sears, please review account and forgive
  13. Why can't I get a service technician for something as dangerous as a gas leak?
  14. Black Friday Mayhem
  15. Does Sears Deserve My Business?
  16. VERY POOR SERVICE
  17. Sears has No Empathy for Customers
  18. Restocking fee Rip Off
  19. Very Upset with the Sears Delivery!!
  20. Sears Doesn't Stand Behind Their Lawn Mowers
  21. Horrible Customer Service at All Levels of Sears
  22. Greed
  23. Washer Warranty Fiasco
  24. Roger at Sears Grand is a great representative of your comapny!
  25. HE 4 washer and dryer


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Sears, Roebuck & Co.
www.searshc.com

3333 Beverly Road
Hoffman Estates, Illinois
60179

800-349-4358
Contact Form
Wikipedia


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PlanetFeedback Assessment
Here is a review of this company provided by PlanetFeedback.
Sears, Roebuck and Co. hasn't outgrown the mall scene, but it's spending more time in other places. Beyond its 860 US mall-based stores, Sears has more than 1,100 other locations nationwide. The company operates more than 800 independently owned Sears dealer stores in small towns and about 110 Sears hardware stores and some 85 Orchard Supply Hardware shops. Sears' stores sell apparel, tools, and appliances, and provide home services (remodeling, appliance repairs) under the Sears Parts & Repair Services and A&E Factory brands. Its Web site also sells appliances and tools. Sears was acquired by Kmart Holding Corp. in March 2005. The deal formed a new parent company, Sears Holdings, which owns both chains.


Sub Sectors
Here is a list of popular letter topics for this company.
» Cleanliness/Condition: 0.8%
» Exchanges/Returns: 9.29%
» Gift/Bridal Registry: 0%
» Other: 32.53%
» Price/Value: 3.85%
» Product Quality: 17.63%
» Selection/Availability: 5.13%
» Staff Attitude/Knowledge: 30.77%


Last 5 Letters
Here is a list of last 5 letters for this company.
Kenmore refrigerator is a lemon
by Mark H. of Brewster, New York written to Sears, Roebuck & Co. Posted Sun February 21, 2010 5:17 pm
5 replies, Last Updated: Mon February 22, 2010 10:38 pm

18 months ago I bought a Kenmore bottom freezer refrigerator for over $1700. It stopped working this week so I called the number inside the refrigerator. I was offered a service contract for $250 a year. Isn't this like renting the refrigerator I already spent good money for? The service repairman told me I will be charged $360 for the visit. He said he needs to order a new circuit board and...

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Staff Attitude
by Tessa S. of mapleton, Maine written to Sears, Roebuck & Co. Posted Fri February 12, 2010 6:14 pm

To Whom it may concern,
We spend thousands of dollars at sears each year, mostly put on our Sears card and then pay the full balance when due.
We went shopping for a BBQ grill and found the one we wanted.When the sales clerk came he was rude and arrogant and very disrespectful. He appeared annoyed that he had to wait on us and would just walk away when we had questions. After we told him we...

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Poor Customer Service
by Thomas S. of Thurmont, Maryland written to Sears, Roebuck & Co. Posted Wed February 10, 2010 4:17 pm

Good day Mr. Lampert,

My house is full of Kenmore appliances and has been since I bought my house four years ago. Two years prior to moving to my new house, my wife and I bought a Kenmore Washer and Dryer. Recently, while washing a load of clothes, the bellow clamp of my 5-year old front loading washing machine came loose and ripped at least 2 shirts to shreds. Even though our warranty...

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Sears repair man was late
by Christina S. of League City, Texas written to Sears, Roebuck & Co. Posted Mon February 8, 2010 12:00 pm
7 replies, Last Updated: Mon February 15, 2010 12:14 pm

I called to shedule a home appliance repair with Sears and was thrilled when I learned they could come out the following day. I was given a time frame of between 10am and 2 pm. I was told they would call in the morning to confirm the appointment and when I had not heard from them by 11:30 I called them. First a recording that confirmed my appointment and then I spoke with operator who assured of...

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TOWNCENTER KENNESAW, GEORGIA
by richard h. of rockmart, Georgia written to Sears, Roebuck & Co. Posted Thu February 4, 2010 12:00 pm

Would like to thank at sears towncenter kennesaw, georgia for all his help.
He went out of his way to help me order my new 65 inch panasonic television. He also contacted me to make sure that it arrived on time and to see if I was completly satified with it.
My compliments to him. Sears is lucky to have him.

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