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 Get a new manager in Taunton
Posted Tue March 24, 2009 1:08 pm, by Kathy H. written to Sears, Roebuck & Co.
Write a Letter to this Company | Rate this Company
I am disgusted with the employees at the Sears in Taunton, MA. I have never been treated so poorly in my entire life. I was involved in a situation at their store on 3/17/09, and it could not have been handled any worse than it was. They are immature, rude, and unprofessional. I think it's time for a whole new staff! The manager was the worse. It was impossible to know he was the manager because he was wearing a hooded sweatshirt and jeans! I would never be caught dead shopping in another Sears, and I have told everyone I know about this experience. I look forward to the day they go out of business!
Apologize and fire their ignorant employees.
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For whatever reason you don't wnat to say what happened to you. Makes
you wonder, if........
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by Final Score: Boys-3, Girls-1 Posted Thu March 26, 2009 @ 9:09 AM
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This mall is really close to me, so I know what Kathy is talking
about. This store is probably one of the dumpiest Sears locations now.
It wasn't always this way, but now my mother won't even shop there
anymore, and she used to be very loyal to Sears. They have absolutely
no selection in clothing, the store is a mess, and you can never find
anyone to help you.
Personally, I think this whole mall is going downhill. Sad. I remember
when it first opened.
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by Ben G. Posted Thu March 26, 2009 @ 6:25 AM
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especially now in this economy, that people are so "traumatized" by an
experience that they would wish unemployment upon thousands of
people.
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by Maegan Z. Posted Wed March 25, 2009 @ 4:37 PM
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After reading the letter again, I wonder if the manager in question
wasn't a loss prevention manager. From my retail days I know they
usually dress in plain clothes to blend in with customers. Maybe this
was a loss prevention situation and that's why the OP is reluctant to
share the information as to what actually happened.
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by Donno Posted Tue March 24, 2009 @ 7:14 PM
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It is easy to see you are disgusted, but it a complete mystery as to
what the cause is (other than the manager's clothing). Without facts,
I am not sure what Sears will do with this letter. But I think I do.
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by Nicole F. Posted Tue March 24, 2009 @ 5:28 PM
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This doesn't let the company help you out...what did they do, what was
the situation?
I don't get why the manager was wearing jeans...maybe it was causal
day at Sears; I know sometimes my store lets us wear jeans. Maybe it
was a receiving/MPU manager--they can wear jeans and sometimes wear
sweatshirts because it's cold on the dock. (You are in MA, I guess
it's still cold up there??)
I suggest you go to sears.com, scroll to the bottom and fill out the
spiffy new form under "contact us." In the "subject" field, select
"issue with a store."
Or you could even call National Customer Relations at 1-800-549-4505.
Anyhow, thanks for looking forward to me losing my job! :) :) :)
Good luck!
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by Maegan Z. Posted Tue March 24, 2009 @ 1:38 PM
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What was the situation you were involved in?
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