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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. www.searsfeedback.com
  2. Searsfeedback.com
  3. Bait and Switch - Featured Web site item replaced by knockoff
  4. Dead Dog prop
  5. "English" phone prompt on automated service calls
  6. Misleading website products and prices
  7. Stop the Abuse
  8. Cyber Day Shipping Scam! Includes text from online chat
  9. Time To Take A Stand Against Sear's Billing Practices
  11. Sears employee not helpful, was rude
  12. petite clothing
  13. Sears Needs To Go The Extra Mile. Well, 400 Of Them, Actually
  14. Unable to Register for Sears Gift Card
  15. Create Good Sales, Sears!
  17. Rebate problems
  18. FREE Shipping NOT! Bait and Switch game with shipping
  19. Stuck with Bad Tires from Sears
  20. searsfeedback survey
  21. feedback survey
  22. Failure to Refund Payment
  23. Delivery fiasco
  24. Sears Management and Customer Service at an All Time Low

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3333 Beverly Rd
Hoffman Estates,

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Sub Sectors
Here is a list of popular letter topics for this company.
» Billing/Payment: 9.84%
» Bug/Glitch: 1.87%
» Email Customer Service: 6.56%
» Other: 14.29%
» Overall Experience: 39.34%
» Phone Customer Service: 5.62%
» Price/Value: 4.92%
» Privacy: 0%
» Site Content: 1.41%
» Site Navigation: 6.32%
» Staff Attitude/Knowledge: 9.37%
» User Friendliness: 0.47%

Last 5 Letters
Here is a list of last 5 letters for this company.
System abuses folks buying $$$ Delivery & Assembly
by Donna P. of Kernersville Rd., North Carolina written to Sears.com Posted Tue June 14, 2016 9:49 am

There is NO WAY it should be this difficult to schedule delivery and assembly I am paying for. I moved my schedule around last Saturday to have it delivered then, only to get a call saying that due to a manufacturer's issue I would not be able to get it until Monday. Well, the whole point of getting it delivered in the first place was to take delivery on a weekend because I have to have it...

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by Pamela K. of Chicago , Illinois written to Sears.com Posted Mon May 23, 2016 3:18 am
1 replies, Last Updated: Tue May 24, 2016 12:15 am

I purchased a Serta office chair
(Serta at Home Smart Layers Premium Elite Mesh Task Chair) on May 2nd and received May 6th. The website described the chair as having a 400# weight limit. This is THE REASON I BOUGHT IT. When chair was received, the box and tag on seat stated 250# weight limit. I contacted TRUE INNOVATIONS,who supplies the chair to Sears per instruction sheet in box. They...

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My money has been taken but my order cancelled and no resolution for 48 hours
by Susan K. of Hanover Park, Illinois written to Sears.com Posted Wed May 11, 2016 12:35 pm

I placed on order on kmart.com ordering a sears kenmore item on Monday 5/9 using 6 gift cards. I received an order confirmation. One hour later I received an order cancellation with no explaination. I have made 6 calls trying to resolve this. My first call in which I was told, there was a 'system glitch' with the gift cards and they could not push the order through. I lost my shop your way...

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by . of , written to Sears.com Posted Sat November 28, 2015 12:00 pm
1 replies, Last Updated: Mon February 15, 2016 2:29 pm

Promptly deliver and install my dishwasher
Promptly refund my money so I can get it elsewhere

Read More
Sears repair guy sets fridge temp setting to zero and leaves ..... Had to throw away everything in my fridge
by Ajay P. of Old Bridge, New Jersey written to Sears.com Posted Fri September 11, 2015 5:12 pm
1 replies, Last Updated: Sat September 12, 2015 11:36 pm

We bought a new kenmore refrigerator from sears during the 4th of July weekend. The store service was not bad and the delivery was quick. The mess started after that. In a months time we noticed there was ice build up in the fridge. We called the sears repair service and the guy said they need to change the air control fan, and see if that helps. He ordered the parts, and a different guy came to...

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