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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. www.searsfeedback.com
  2. Bait and Switch - Featured Web site item replaced by knockoff
  3. Dead Dog prop
  4. Searsfeedback.com
  5. Misleading website products and prices
  6. "English" phone prompt on automated service calls
  7. Stop the Abuse
  8. Cyber Day Shipping Scam! Includes text from online chat
  9. Time To Take A Stand Against Sear's Billing Practices
  11. Sears employee not helpful, was rude
  12. petite clothing
  13. Sears Needs To Go The Extra Mile. Well, 400 Of Them, Actually
  14. Unable to Register for Sears Gift Card
  15. Create Good Sales, Sears!
  16. Rebate problems
  17. FREE Shipping NOT! Bait and Switch game with shipping
  19. Failure to Refund Payment
  20. Stuck with Bad Tires from Sears
  21. searsfeedback survey
  22. Delivery fiasco
  23. feedback survey
  24. Sears Management and Customer Service at an All Time Low

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3333 Beverly Rd
Hoffman Estates,

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Sub Sectors
Here is a list of popular letter topics for this company.
» Billing/Payment: 9.67%
» Bug/Glitch: 1.89%
» Email Customer Service: 6.6%
» Other: 14.39%
» Overall Experience: 39.62%
» Phone Customer Service: 5.42%
» Price/Value: 4.95%
» Privacy: 0%
» Site Content: 1.42%
» Site Navigation: 6.13%
» Staff Attitude/Knowledge: 9.43%
» User Friendliness: 0.47%

Last 5 Letters
Here is a list of last 5 letters for this company.
by . of , written to Sears.com Posted Sat November 28, 2015 12:00 pm

Promptly deliver and install my dishwasher
Promptly refund my money so I can get it elsewhere

Read More
Sears repair guy sets fridge temp setting to zero and leaves ..... Had to throw away everything in my fridge
by Ajay P. of Old Bridge, New Jersey written to Sears.com Posted Fri September 11, 2015 5:12 pm
1 replies, Last Updated: Sat September 12, 2015 11:36 pm

We bought a new kenmore refrigerator from sears during the 4th of July weekend. The store service was not bad and the delivery was quick. The mess started after that. In a months time we noticed there was ice build up in the fridge. We called the sears repair service and the guy said they need to change the air control fan, and see if that helps. He ordered the parts, and a different guy came to...

Read More
rude and disrespectful
by . of , written to Sears.com Posted Sat August 1, 2015 12:00 pm

rude, nasty and laughing at me and my son after
he want to complain about a mower they had for a month to fix.
I purchased this mower last fall for my son who has a bad back. he said he had problems from the beginning with it and finally he took it back to the store I purchased it from. they said they could fix it.. it took a month and he finally got a call that it was fixed and he could pick...

Read More
Chico Mall staff member JOEY (020482575934) SALESCHECK
by RC M. of Paradise, California written to Sears.com Posted Tue April 28, 2015 10:15 pm

To whom it may concern:
Dear Sears,

I am Thrilled with the service I got today from JOEY. . .
Sales heck # 020482575934
~who sold me a Dyson upright Vacuum cleaner.

He was very knowledgable and helpful. I purchased today
because of Joey's product knowledge and friendliness.

He was exceptional!

Thank you.
R.C. Milyus
Paradise, Ca. 95969

Read More
4 day old Kenmore Refrigerator still not cooling right after 8 days and they can't do a replacement, they wanted to fix or give
by JEFFREY P. of Altamonte Springs, Florida written to Sears.com Posted Mon April 27, 2015 8:05 pm
3 replies, Last Updated: Mon April 27, 2015 10:34 pm

On 04/17/15 I ordered a new refrigerator on Sears website and scheduled it for delivery on 04/19/15. The refrigerator arrived on 04/19/15 around 3:15 PM and was turned on. The refrigerator finally got down to 40 degrees and the freezer was around 18 on Monday AM when I left for a business trip which I didn't think was low enough. When I returned on Thursday morning the Temp was still the same and...

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