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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. www.searsfeedback.com
  2. Searsfeedback.com
  3. Bait and Switch - Featured Web site item replaced by knockoff
  4. Dead Dog prop
  5. "English" phone prompt on automated service calls
  6. Stop the Abuse
  7. Misleading website products and prices
  8. Cyber Day Shipping Scam! Includes text from online chat
  9. Time To Take A Stand Against Sear's Billing Practices
  10. SEXUAL SOLICITATION BY SEARS EMPLOYEE BEING BROADCAST LIVE ON YOU-TUBE USING THE LINK BELOW:
  11. Sears employee not helpful, was rude
  12. petite clothing
  13. Sears Needs To Go The Extra Mile. Well, 400 Of Them, Actually
  14. Unable to Register for Sears Gift Card
  15. Create Good Sales, Sears!
  16. SURVEYS
  17. Rebate problems
  18. FREE Shipping NOT! Bait and Switch game with shipping
  19. Stuck with Bad Tires from Sears
  20. searsfeedback survey
  21. feedback survey
  22. Failure to Refund Payment
  23. Delivery fiasco
  24. Sears Management and Customer Service at an All Time Low
  25. GIFTCARD FOR GIFTCARD


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  8. Sears, Roebuck & Co.
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Sears.com
http://www.sears.com

3333 Beverly Rd
Hoffman Estates,
60179


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Sub Sectors
Here is a list of popular letter topics for this company.
» Billing/Payment: 9.81%
» Bug/Glitch: 1.87%
» Email Customer Service: 6.54%
» Other: 14.25%
» Overall Experience: 39.49%
» Phone Customer Service: 5.61%
» Price/Value: 4.91%
» Privacy: 0%
» Site Content: 1.4%
» Site Navigation: 6.31%
» Staff Attitude/Knowledge: 9.35%
» User Friendliness: 0.47%


Last 5 Letters
Here is a list of last 5 letters for this company.
Roebuck Steel toe shoes
by pedro m. of el paso , Texas written to Sears.com Posted Fri February 24, 2017 12:00 pm

I bought a pair of Roebuck steel toe shoes 67 82374517 shoe, oxford MDS for $54.98 UPC 6953878301585. After about a month the thread it was sewn with started to break apart. I use no chemicals to clean them with, not even soap and water. 3 months later the whole side of the shoe is separated. The sewn part is all apart. I bought them in 9/14/2016 and today 02/24/2017 I went back to the store and...

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Freezer purchase .. NOT delivered
by Janice E. of Ocala, Florida written to Sears.com Posted Mon December 12, 2016 10:33 am
1 replies, Last Updated: Mon December 19, 2016 11:43 pm

We ordered a freezer on 11/29/16. Per the website we were able to schedule for a Sunday Delivery. Scheduled 12/11/16. Waited for a confirmation call the night before. No such call. Waited on delivery date. No one showed. Tried to call customer service, however not able to .. stated they were closed. Chatted online with someone who stated yes we are scheduled for delivery. Waited.. Waited....

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System abuses folks buying $$$ Delivery & Assembly
by Donna P. of Kernersville Rd., North Carolina written to Sears.com Posted Tue June 14, 2016 9:49 am

There is NO WAY it should be this difficult to schedule delivery and assembly I am paying for. I moved my schedule around last Saturday to have it delivered then, only to get a call saying that due to a manufacturer's issue I would not be able to get it until Monday. Well, the whole point of getting it delivered in the first place was to take delivery on a weekend because I have to have it...

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MISREPRESENTATION IN ITEM DESCRIPTION AND INFERIOR CUSTOMER SERVICE
by Pamela K. of Chicago , Illinois written to Sears.com Posted Mon May 23, 2016 3:18 am
1 replies, Last Updated: Tue May 24, 2016 12:15 am

I purchased a Serta office chair
(Serta at Home Smart Layers Premium Elite Mesh Task Chair) on May 2nd and received May 6th. The website described the chair as having a 400# weight limit. This is THE REASON I BOUGHT IT. When chair was received, the box and tag on seat stated 250# weight limit. I contacted TRUE INNOVATIONS,who supplies the chair to Sears per instruction sheet in box. They...

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My money has been taken but my order cancelled and no resolution for 48 hours
by Susan K. of Hanover Park, Illinois written to Sears.com Posted Wed May 11, 2016 12:35 pm

I placed on order on kmart.com ordering a sears kenmore item on Monday 5/9 using 6 gift cards. I received an order confirmation. One hour later I received an order cancellation with no explaination. I have made 6 calls trying to resolve this. My first call in which I was told, there was a 'system glitch' with the gift cards and they could not push the order through. I lost my shop your way...

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