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Misleading Sweepstakes
Posted Tue September 9, 2008 5:21 pm, by Adrianne A. written to Sears.com
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Dear Website Manager,
I have recently spent quite a bit of money in my local Sears store. Although mostly pleased with the quality of the products, I am however very displeased with my misleading sales receipt. I was directed to a website that does not exist, and worse yet promised a chance at a $4,000.00 gift card. I can only conclude that the website is malfunctioning, because I cannot see any benefit to Sears by purposefully misleading customers to an out-of-commission website.
I was able to reach the site "planetfeedback.com" and read similar complaints as my own. I would suggest, as a customer who values Sears and plans to keep shopping there, that the website be up and running immediately. If not, unfortunatley Sears will lose my business as well as many others. If this ill-promised gift card is in fact some gimic to draw business in, it is a poor, unethical plan.
Thank you for your time, and I hope this issue is resolved with the utmost promptness.
Sincerely,
Adrianne A.
Fix the website in order for customers to actually register for the promised chance of winning a $4,000.00 gift card.
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