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Smart Auto Warranty, more like TERRIBLE AUTO WARRANTY

by erin s. written to smart auto warranty
Posted Tue May 16, 2006 1:43 pm

This is the WORST auto warranty company I have ever dealt with!! DO NOT BUY A WARRANTY FROM THEM THEY WILL NOT FIX ANYTHING. I paid $2090 for an extended warrany on my Volvo and now they don't want to fix the tire rods which happens to be a $600 claim. I think there are a bunch of teenagers running the show because every time you call over there they don't know anything.

Give me a full refund of $2090!!!!
My contract number is AAC213596 if you want to do the right thing you can call me!

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Re: Smart Auto Warranty, more like TERRIBLE AUTO WARRANTY

by JamesDean45 Posted Thu February 12, 2009 @ 1:54 PM

I bought a plan and they called it Bumper to Bumper!!!! I went to my
dealership and I had a problem with my Suspension computer and my
torsion bars, i am no mechanic. But not only was it impossible for my
DEALER TO REACH THE WARRANTY COMPNAY BUT THEY DENIED THE CLAIM AFTER 4
DAYS1!!

I tried to cancel and I got the run around and had to yell and scream
and threaten to involve my lawyer before they agreed to refund me.
When I got my refund, I only got about 1/3rd of what I paid. i CALLED
AND THEY TOLD ME THERE ARE CANCEL FEES AND BROKER FEES AND BASICALLY
THEY ARE RIPPING PEOPLE OFF!

I am telling everyone to beware of these scam artists they also work
under two names Smart auto Warranty and Carchex

Buyer BEWARE!!!

Re: Smart Auto Warranty, more like TERRIBLE AUTO WARRANTY

by chickendog Posted Fri August 15, 2008 @ 1:22 PM

I DON'T KNOW WHAT YOU ARE TALKING ABOUT. I purchased a policy from
them, paid $1800. Not only did they completely replace my transmission
($2500) within the first year, but 2 years after that my water pump
went up ($800!) they paid for that as well. GREAT COMPANY, GREAT
CUSTOMER SERVICE!!!!

Re: Smart Auto Warranty, more like TERRIBLE AUTO WARRANTY

by buenos Posted Thu April 5, 2007 @ 3:59 PM

I AGREE!! They sold me the 'bumper to bumper' warranty. When I tried
to get something fixed they said it was only a drive train warranty!
Now it's been 3 months of calling everyday to get my refund! Ben
the accountant is never in his office. What a poorly run opperation!
DON'T DO IT!! STAY AWAY FROM THIS PLACE!!

SMARTAUTO WARRANTY by tONY tONE Wed November 28, 2007 @ 7:30 PM

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