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Slow / Inadequate Response to Hacking of Customer Financial Data
Posted Thu June 21, 2012 12:02 pm, by Mark K. written to Something Weird Video
I was recently (and belatedly) informed by Something Weird Video (an online retailer of "cult" movies based in Seattle, Washington) that my Debit Card had been hacked & was thus exposed / vulnerable.
Sure enough, I'm still wading through the financial messes generated by their security breach.
I found Something Weird's response to the situation to be SLOW & totally lacking in responsiveness / transparency.
Spell out (in detail) what measures they'll be taking now & in the future to preclude this situation from recurring. I simply no longer feel comfortable doing business with them online.
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