| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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The combination of #3 carrier Sprint with #5 Nextel Communications has created a wireless giant that aspires to take on Verizon Wireless and AT&T Mobility (formerly Cingular). Sprint Nextel operates a nationwide digital wireless network with more than 50 million subscribers. The leading local phone company in the US without a Baby Bell lineage, Sprint Nextel has spun off its local wireline operations, known as Embarq, to focus on wireless broadband services. |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Billing/Payment:
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26.7%
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» Coverage area:
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3.91%
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» Customer Service:
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32.74%
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» Other:
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12.22%
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» Plans/Contracts:
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12.43%
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» Price/Value:
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1.35%
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» Service Quality:
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10.65%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Very unhappy customer! |
by Sandy R. of Unity, Wisconsin written to Sprint Wireless Posted Wed May 15, 2013 3:39 pm
1 replies, Last Updated: Wed May 15, 2013 5:11 pm |
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Major run-around; unprofessionalism with rep hanging up on me; being told to call one number only having that dept. telling me to call the first number - occurring twice; sending in paperwork and being told call after 24 business hours, only being told then that they closed the case the same night I sent in the paperwork and not waiting for me to call back in 24 hours as they instructed on...
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Sprint is losing loyal customers, please fix it. |
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by Shahriar R. of Woodside, New York written to Sprint Wireless Posted Mon May 6, 2013 6:08 pm |
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I have been a loyal Sprint customer for the last 4-5 years, I've suggested that most of my family members also transfer over to Sprint, because they improved their customer service hours, their coverage, and their cost efficiency. However, for the last 6 months or so, I have only gotten the worst of service from sprint. My phone bills per month have increased a minimum of a hundred fifty dollars...
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Highly dissatisfied |
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by Theresa A. of Chicago, Illinois written to Sprint Wireless Posted Sat April 20, 2013 2:17 am |
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I damaged my phone at the end of March and went to Sprint to see my options. Unfortunately, I was not in range of my contact expiring so I asked for my options. The only option I was given was to put a new line on the contract and put it in standby mode for $9 per month. I opted for this and purchased the Lg Optimus with a $100 mail-in rebate. So i added the line to my contact and was happy to...
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Dissatisfied customer worth your employees commission?? |
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by Theresa A. of Chicago, Illinois written to Sprint Wireless Posted Sat April 20, 2013 2:14 am |
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I damaged my phone at the end of March and went to Sprint to see my options. Unfortunately, I was not in range of my contact expiring so I asked for my options. The only option I was given was to put a new line on the contract and put it in standby mode for $9 per month. I opted for this and purchased the Lg Optimus with a $100 mail-in rebate. So i added the line to my contact and was happy to...
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Fraudlent Charges Never Quoted |
by greg h. of sioux city, Iowa written to Sprint Wireless Posted Tue April 16, 2013 10:40 pm
1 replies, Last Updated: Wed April 17, 2013 7:18 am |
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UNFORTUNATELY BACK IN MARCH 3RD 2013 I WAS OFFERED and told I could upgrade my cells but only 3 of my phones are allowed to upgrade out of the five and month and half later hit with two 50 dollar charges to buy my contract out and also 175 to buy the third phone out...the thing about this is I was never told about these fees!!! Not any managers will listen they go just by notes saying I agreed...
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SHARED LETTERS 
