Unsatisfied Sprint Customer
Posted Wed November 3, 2010 6:21 pm, by Mario R. written to Sprint Wireless
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I have been happy with Sprint and moved over about a year ago from AT&T, today my phone freezes and they tell me that they have to order me a new phone. I have insurance and they cannot lend me a phone for 3 to 5 days. Being a big company, I do not understand them not being able to provide me with a used phone, especially, since I am a realtor and rely on my phone for my business. Talked to customer service and 3 supervisors, for 90 minutes for them to tell me they are sorry, but they cannot lend me a $10 phone for the next 3-5 days, until I get my new phone.
109 Dustin Dr
Allen, Tx 75002
Just be customer service oriented and keep their customers happy by providing them with a temporary phone.
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