Whenever I wake up in the morning, I take a half-mile walk to the neighborhood Starbucks, a ritual I have been doing for the last 10 years. It has always been a treat to grab a vente decaf, be greeted by name when my drink is ready, and walk back home to enjoy it.

Today, though, my experience was very different. When I walked into Starbucks this morning, my order was taken, but I felt...

I come through Grand Central Terminal in New York two times a day, five days a week. There is a Starbucks in the terminal, the one that is actually inside the building and not facing the outside. In any case, I do not drink coffee, but I do like hot chocolate - or at least the Signature Hot Chocolate.

That said, nearly every time I ask for Signature Hot Chocolate they say they are out of it....

To whom it concerns

I keep hearing that Starbucks crew members are no longer able to accept tips for excellent service. This was told to me by an employee at a Target Starbucks location.

However, the other week, I was at a Starbucks location in the Ocean County Mall in Toms River, NJ. They had a giant cup out to collect tips. I commented about how I had heard about the no more tipping...

I have a complaint about the Starbucks on Highway12/Misson in Santa Rosa California located diagonally from McDonalds.

For the year of 2008 I heard by all the employees "What a great place this is to work at. I'm seriously going to make this my career" etc. Other great comments were also made. Now in this year the very same employees are telling me how bad management is. I am very...

In July, I became aware of a recall of the Starbucks Coffee grinders. I went thru the proper channels and returned my grinder.

It is now 5 months later and I still do not have a replacement for my coffee grinder.

Issue me a coupon that I can redeem at my local Starbucks for a replacement grinder or ship me a new grinder.