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A happy little boy thanks to Stride Rite
Posted Sat April 7, 2007 9:55 am, by Nichole K. written to Stride Rite Corporation
Write a Letter to this Company
On April 7, 2007, I had taken my son to get a pair of shoes at your Mentor, Ohio location. He wears a brace on his right leg and I was concerned that he may need different sized shoes for each foot. I spoke with the associate about it. She told me that if that were the case, one pair of shoes would be 40% off and the other full price. We decided to try shoes on.
Debbie was very friendly and fun while trying to work with my 3 year old son. She measured his feet and then measured his brace. The size difference in his feet was only a half size so we did not need to buy two pairs. I asked her what styles of shoes would best go over his brace. Instead of us looking around and possibly getting our hopes up, she went to the back and pulled all the styles and sizes that would work. She brought out roughly 6 different styles. She had a hard time getting the shoes on over the brace so her coworker came over to help. I'm unsure of her name but I believe she is a manager. Both women interacted wonderfully with my son and helped make the experience go so smoothly. I was concerned that if the professional was having a hard time that we might as well but they told us that Debbie has very weak wrists. Then the other lady just popped the shoe on and told us that it'll be tight for a few days until the shoe stretches but it shouldn't be hard.
I have always shopped at Stride Rite for my children's first pair of walking shoes. They offer the best support and hold up under the pressure of active little boys. With my son being in braces we have very few options but with employees as fabulous as these, we are glad to do our shoe shopping with your store.
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by Kellie Leasure Posted Tue October 2, 2007 @ 10:34 AM
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My daughter has bilateral clubfoot--Stride rite did not offer us the discount. Nordstrom will split sizes FOR FREE! They sell Stride Rite:)
Kellie
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Which store was this? My local store doesn't have this policy, and StrideRite.com doesn't mention it. My granddaughter has one club foot, a full size smaller than the other.
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by MCCHonaker214 Posted Fri June 29, 2007 @ 8:54 AM
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My daughter was born with a club foot (left foot) and she was in a cast for over 5 months before going into braces. The braces (DBB) were worn 24/7 until she was 15 months old. It was then we got approval to put her in them only overnight. So off to Stride Rite we went.
The associate (Aurora Farms - Outlet) was very pleasant to work with and fitted my daughter with several pairs of shoes, but most importantly she knew the product. I informed her that my daughter would probably have a brace to wear with her shoes later in the summer. She showed me a few of my options that will work well with a brace and told me not to buy them now as her feet might grow.
One of my weeknesses in life are shoes. This will probably rub off on my daughter as she gets older. I have given her a good start though with her walking shoes, Mary Janes, Saddle Shoes, Sandals, and Tennis Shoes. I will buy her Stride Rite only (also suggested by her Orthopaedic Surgeon) until she can no longer fit in a Stride Rite shoe!
Cyndi
Fairview Park, OH
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by MA Loper Posted Tue April 10, 2007 @ 9:01 PM
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I remember going through getting my oldest fitted at Stride Rite (he has my wide feet). I had almost forgotten that - but I guess I better gear up! Won't be long before Briley's walking. AHHHHHHHHH!
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AWWWW
by TwinkleToes Tue April 10, 2007 @ 9:08 PM
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by Venice Posted Sat April 7, 2007 @ 7:55 PM
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Ahhh... the memories.
I think I bought all of my daughter's shoes in a Stride Rite store. It's probably the only place where you can still get professional and personalized service. And giving a substantial discount on the second pair, when needed, is an added bonus.
It sounds like you got top notch service, and it's nice of you to let them know.
Great letter!
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What a great letter! What a great store! You wouldn't have gotten that kind of quality or service at a large discount store. What great employees -- they really seem to know their product and have good attitudes.
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by SueMagoo Posted Sat April 7, 2007 @ 10:06 AM
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yay! great job stride rite!
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