Do you really want to scare off customer or employees with the cost of olives?

You can have my olives. Yuch.

I love black olives on a sub and asked for extra when my sandwich was
being prepared. I didn't realize this until I was back at my office,
so I sent a compaint to the Subway website and never received a
response. It was only a quarter or fifty cents extra, but it should
be posted if they are going to charge extra.

(9_9)

I'm confused...They didn't charge you some astronomical fee for
getting olives on your sandwich, right? So, you're upset that an
employee just happened to mention, on the side, that olives are
expensive? Good to know! I fine bit of trivia, the current market
price of olives...I personally would be interested, rather than
offended.
You say you're a reverend, don't you have greater causes to fight for
that complaining that some minimum-wage employee happened to mention
the price of olives?

You know what I'd think. "Oh goody... I'm getting expensive olives
for the low, low price of a sandwich. Happy days for me! Score!"

In parts of the US, they call this "lagniappe." A little gift.

As a fellow olive lover (all colors and types, however in the black
olive genus, I prefer the oil cured vs those in brine) I can empathise
with your letter. Perhaps it was just used as an opportunity to teach
an apprentice "Sandwich Artist", though I feel it would have been more
appropriate to take the person aside AFTER the Reverand got his work
of art, paid for it and left the counter area.
It would be nice if they address your letter and respond.

This is either a pretty good letter or a bad one, and I have no idea
which. It's ALL about the tone in which the comment was delivered,
and the exact wording used.

It could have been merely idle small-talk, in which case it's slightly
inappropriate but no biggie. However, if it was delivered in such a
way as to suggest that the customer had *too many* black olives, then
that was definitely not something they should have said.

Rev .........,MT DD, founder
Orthodox Christian Ministries,

Of course the location does matter.
How can a company address an issue or in this case a borderline issue
without details? I never did suscribe to the shot gun method of
addressing a problem. High body count and limited results.

My guess is the counterperson got wrapped up in some small talk that
as an Black Olive Devotee you took offense.

Could it be that as a Black Olive Devotee you leveled a request for
additional or maybe a side of olives and this was the counterperson's
response?

When you get a chance I suggest you shoot a copy of this letter to
that particular store.
Bill R.

olives are a staple at subway

A looney Irish chick on a bender with a really short temper. Man
that's scary.

And black olives. (also known as the Devil's Fruit)

Do they really call those people "sandwich artists"????

Damn, I must be Rembrandt then, cuz I've spent a lifetime making
sandwiches!

I know this has nothing to do with the complaint letter, but I have to
say: Why is it necessary to change the title of peoples' jobs in
order for them to sound more important?

Sandwich Artist = line "cook" = Clerk
Barista = Coffee Pourer = Clerk
Associate = Clerk or boxboy/boxperson
Dining Surface Engineer = Busboy
Floor Technician = Janitor

There's no shame in being called any of those positions. I think it's
more shameful in being BS'ed about my position, and where I stand with
the company with which I'm employed. There's pride in every job, and
every job is just as important as the other.

I'm not sure why this is a big deal. If olives are expensive, they
are expensive. I doubt the statement was made as a personal dig at
you for your greedy use of olives, and it isn't as if you were charged
extra for them (at least, you don't mention that in the letter).

Isn't it at least possible that the sandwich artist was in training,
and the person cashiering was using your order as a teaching
opportunity? I have trained people before, and it is always more
effective to teach while they are doing something, rather than waiting
until customers who might be offended by the price of olives are out
of earshot.

I also have to admit that I'm not crazy about your use of quotation
marks around the words sandwich artist. This is the title that goes
with that position, and your use of quotes seems condescending. Think
of it this way: You would probably not like it if I referred to you
as "The Reverend" James S, would you? It seems to be calling quite a
lot about what you do into question, right? I know, it's a small
thing, but condescending attitudes towards people working in food
services doesn't strike me as particularly ministerial.

This is a good letter. Its calm, well written, rational, and you offer
good suggestions. You are completely correct as well.

I have to agree with Jeffery. Whether you truly are a minister may be
up for debate, but either way, what on EARTH does your occupation have
to do with the price of olives?

This confuses me. For a Reverend, I'd expect a more literate letter.

I assume that you purchased a sandwich and were told, as you were
paying, that the price of olives has gone up. I cannot imagine why an
employee would volunteer this information, unless you'd complained
that there weren't enough olives.

It therefore sounds to me like this was a conversation between two
employees. Perhaps one employee was explaining to the other than
they'd put too many olives on your sandwich?

If that's the case, I agree that the discussion should not in earshot
of customers.

I'm guessing this is it, right?

I heard you but just don't get the point of your letter.