refused water

Perhaps they no longer give out free cups because they cannot be sure
that the people aren't filling them with soda and juice anyway,
thereby causing a monetary loss. As far as I know, no store has to
give you anything, water or no. You could have purchased a drink or
carried your own water bottle with you, especially with the weather
we've been having.

I doubt the cup costs the company a nickel. But, even if it does --
and understanding that the profit margin in most restaurants is low --
the restaurant is not only losing this one customer, it's probably
losing a number of customers because this customer is telling all
his/her friends about the bad experience. Conversely, the place could
be getting all sorts of new customers if the original one had been
able to say what wonderful service s/he'd gotten there and how nicely
s/he'd been treated.

Sorry to burst your bubble on this but they DON'T have to give you a
free cup.


In my home state they legally have to let you have free water. But
they don't have to give you a free cup to go with it.


So, as long as there's a water fountain they're good to go. There's
your free water.

It would not make sense to me that a fast food place, such as Subway,
would not make sure that charging for water is not violating some sort
of state & local law.

Because IF Subway did charge for water, AND it WAS illegal, they would
be faced with a fine.

They would then have to pay the fine & make up for the lost money
someway...probably by raising the cost of the food.

I would think that Subway would NOT want to pay that fine.

I've never heard of a law that requires a restaurant to give free
water upon request, however I would be interested to hear what your
research turns up.

Yes, most places offer them as a courtesy, however if you disagree
with their policy, go elsewhere.

illegal to refuse to give a free cup of water? That's rich!

Since companies today are charging $0.75 - $1 for AIR to fill up your
tires, I don't think there's any expectation of ANYTHING being free
anymore!

You were not refused water, you were refused a free cup. Cups cost
money so dig down and pay for one. I usually don't drink soda so I
bring my own bottle of water to a fast food place..problem solved.

BTW..research all you want, they don't have to provide you with a
(free) cup for your water.

of refusing a customer a glass of water in a restaurant.
I know if this happened to me, I would make an issue of it. BTW, I'm
guessing, but the cost of a paper cup, is probably closer to one cent
when purchased in bulk.

If this is the company policy, it's wrong.

most places charge for a cup, it costs them money so it should cost
you. Why should they eat the nickle? If they give out 10 cups a day
its like 170 a year

Also whats to stop you from filling it with something other than
water.

Robert K

I read your complaint, but I could not understand it.