I have visited Store #31871 in Petaluma, Ca on four different occasions and each time the service has been bad. The first time I visited this particular franchised store I was told I could not have a additional lettuce. I told her I would pay for the additional item and she told me no, she could not and that she needed to use it on other customers sandwiches. The second, a week later they were...

excellent food always

To whom it may concern,

I recently visited one of your locations in Pittsburgh PA On December 15 at roughly 4:15pm. I requested 3 six inch meatball subs. That was not the problem. The problem was that when the gentleman went to close the sandwiches, he had a large knife in his hand and he cut the palm of his left hand. His name was Khaleel. I didnt notify the manager because I didnt SEE a...

My son and I visited the Subway Store #39910 in Jenks, OK on Sunday, December 16 just before 1 pm. I ordered a steak and cheese sub; however, I was told that they were out of steak. Not finding this to be a huge deal, I changed my order to turkey. While our subs were initially being prepared, we picked out chips, of which there were two varieties to choose - Nacho Doritos or Jalapeno. When I...

I waited in line for a long time. There was only one person working and he seemed like he was new.This was at 2pm on Monday Oct 22nd, 2012. He took forever to put together my salad. At the end of making it he went to the back room to look for bowls. By now there was a long line and my husband still had not placed his order. He couldn't find the bowls after making my salad and simply said: "well...