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Rude Manager

Posted Mon June 25, 2012 10:49 pm, by Tommy T. written to Sweet Tomatoes Restaurant

Write a Letter to this Company

Manager at Sweet Tomatoes, Colemen Ave, San Jose need to be retrained for customer relationship. His handling of customers is unbelievable. Because of my bad experience, I will never go to another of your restaurant.

Send him back to be retrained.

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What happened?

by sarahsmile Posted Wed June 27, 2012 @ 10:21 AM

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That is what I want to know by spunkyboy08 Wed June 27, 2012 @ 10:36 AM

Yeah, me too. by Wendy C. Sat June 30, 2012 @ 8:28 PM

Re: Rude Manager

by spunkyboy08 Posted Tue June 26, 2012 @ 2:09 PM

Tommy T

I understand you had a bad experience at Green Tomatoes, but I cannot
give any feedback because your complaint is vague.

Re: Rude Manager

by spunkyboy08 Posted Tue June 26, 2012 @ 8:33 AM

Tommy T

I read your complaint, but you did not include in your complaint
letter exactly how the manager was rude.

I have questions for you regarding your complaint letter.

Exacttly how did the Manger handle the customers?

Exactly what was bad about your experience at Sweet Tomatoes?

Exactly what do you mean when you say that the manager needs to be
retrained for customer relationship? I am confused about that one.

Exactly what does the manager need to be retrained on?

More information is needed.

More information is needed. by Bill R. Tue June 26, 2012 @ 1:55 PM

Really no need for us to know the nitty gritty by spunkyboy08 Tue June 26, 2012 @ 2:03 PM

Where is that stated in the terms of service? by Bill R. Tue June 26, 2012 @ 2:11 PM

Ok by spunkyboy08 Tue June 26, 2012 @ 2:21 PM

we do? by PepperElf Tue June 26, 2012 @ 3:01 PM

but asking for details... yep. by spunkyboy08 Tue June 26, 2012 @ 10:54 PM

there's no rule against asking for details by PepperElf Wed June 27, 2012 @ 3:12 AM

Of course, the letter writes have no obligation to offer details to by Steve OH (IO) Wed June 27, 2012 @ 9:18 AM

" they didn't know their letter was open for comments," - how is it NOT obvious? by PepperElf Wed June 27, 2012 @ 4:42 PM

"they fail to read that before clicking the box". That's the answer. by Steve OH (IO) Wed June 27, 2012 @ 4:58 PM

"they fail to read" - you're right about that. Personal responsibility fail :-( by PepperElf Wed June 27, 2012 @ 10:29 PM


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