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Broken Handle on Swiffer Wet Jet Suggestion

Posted Fri January 27, 2012 7:03 pm, by Christine H. written to Swiffer

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I have owned my Swiffer Wet Jet for about four months. I have been very pleased with this household tool. However, today the handle has broken during normal use. I have gone online and noticed that this is a regular complaint. I also notice that per your website this tool should be expected to last one year.

I suggest that one year is not long enough for a household mop with replaceable head. I also suggest that to keep your customers happy you replace the mops while you design a newer- more durable mop. We are quite willing to continue to purchase the pads and cleaning solutions which is likely where you make the money rather than on the purchase of the mop itself.

Thank you.


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