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 Norton Internet Security is No Longer Reliable
Posted Sun October 14, 2007 12:00 pm, by Fran S. written to Symantec Corporation
Write a Letter to this Company
A few months ago, my Norton Security 2007 said it expired - I purchased a new CD, and as it turned out, it hadn't expired - there was a glitch in your system. I spoke to a technician and after many hours (because your fix didn't work) he got me up and running and made me whole by crediting me with the days I had left on my old CD.
Last week, we began having problems on our PC - porno ads turning up on legitimate websites, weird websites popping up. I notice that Norton Security was not active - when I tried to launch it, I got a message that it was unable to launch.
We called a technician in - we had over 150 intrusions and spyware. He advised us to remove Norton because he finds it unstable and unreliable (and slows down PCs), and he installed a free version of AVG and SpyBot.
I thought my computer was relatively safe since I paid for a subscription to Norton Anti Virus, but twice this year it failed me. Luckily, this only cost me $112 for the technician plus the cost of a year's subscription to Norton Anti-Virus.
All I want you to do is to make sure your product works and is reliable before you sell it. All the IT people I know have been telling me that Norton, while once the best user-friendly program there was, has become unreliable. I should have heeded their advice.
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by David Shuman Posted Tue October 16, 2007 @ 9:17 PM
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Sorry to hear about that, but I agree Norton has turned to junk. The
best antivirus/security suite you can buy is Kaspersky!!!! I've had
them for years now and am very happy with their product, check them
out!
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I agree with what everyone's been saying; I had Norton for a while,
but it was basically a huge expensive white elephant. Switched to
McAfee, but stopped bothering with it after it failed to spot a huge
threat which floored my computer. -.- Now, I'm using AVG along with
Ad-Aware; both are free programmes, but are miles better than both
Norton and McAfee put together.
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by Gino Posted Mon October 15, 2007 @ 9:22 PM
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I'm with you on this one. I stopped using Norton a few years back and
don't regret it at all.
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by Adam W Posted Mon October 15, 2007 @ 8:08 PM
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I once did this to myself. It was the worst ting I had ever done. My
computer slowed to a crawl. I couldn't do anything without a Norton
pop up. It was awful. Even when I uninstalled it still didn't help
my computer. I had to get some software called "Norton Killer"
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by franese Posted Mon October 15, 2007 @ 7:59 PM
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Thanks to all of you for your comments - you always wonder if the free
anti-viruses are worth it...and from your comments, I know I did the
right thing. It's a shame that there are so many folks like me that
are paying for what I think has become a pretty unreliable program.
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Once upon a time, I used to rely on Norton but not anymore. My father
recently found a virus on one of his older computer that actually
hides in Norton. It's sad that Norton just isn't what it used to be.
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by JuliePie Posted Mon October 15, 2007 @ 12:25 PM
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My husband is a computer guru, and he'll also tell you not to use
Norton or McAfee. He calls them "Viruses that call themselves
anti-viruses". He'll also recommend SpyBot and routine housecleaning
on it.
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by Lia Posted Mon October 15, 2007 @ 10:13 AM
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I just uninstalled my copy of Norton last night and installed Avast.
I've used it before, but I had Norton on my computer because it came
free with the purchase. I was reminded of how much of a resource hog
and memory hog it is.
I can now start up my computer without waiting 5-10 minutes for Norton
to do its job. Avast does as good a job as Norton, at no cost. Just
because it's freeware does not mean it doesn't work just as good.
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by Blackrack Posted Mon October 15, 2007 @ 9:35 AM
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You're completely right, Norton has really gone downhill since it
first came out.
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by billt Posted Mon October 15, 2007 @ 1:24 AM
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You might like this even more:
http://www.bleepingcomputer.com/forums/topic3616.html
This is the Freeware thread at bleepingcomputer, If you take the time
to read the board, you will notice that most of the IT folks that
frequent this board have a low opinion of McAfee and Norton.
I am presently using the paid version of BitDefender. I paid 40
dollars for two computers for two years.
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by a_simple_girl Posted Mon October 15, 2007 @ 12:01 AM
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www.majorgeeks.com
Excellent software to choose from and most of them are free and just
as reliable.
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by |Ev1L| Posted Sun October 14, 2007 @ 5:51 PM
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Norton used to be a good program. It is not any more.
Those free programs he installed will give you less headaches in the
long term. There are more free ones out there that do not bog down
your system or even allow virii or spyware to get through.
Did I mention there are better programs out there for free?
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