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disappointment with product
Posted Thu August 9, 2012 12:00 pm, by . written to T-FAL
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I purchased a T-FAL Armoral 10" skillet (nonstick)and I loved this pan for the first two years that I owned it...Then the nonstick coating started showing signs of wear , there was silver color showing through slightly at first. With subsequent washings I began to notice it more.
I would really like this skillet replaced if possible, but I purchased it at TJ Maxx, and I no longer have my receipt so they will not assist me. Can you please direct me to someone in the company who can assist with my concern and request for a replacement product.
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by olie Posted Sat August 11, 2012 @ 12:41 AM
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You have to be careful about the utensils you use in the pan.
In April I bought a set of 2 Calphalon skillets(with lids!) at Williams-Sonoma. The salesperson made sure to go over the "No metal" rule with us, as well as the "No dishwasher" rule.
In June I saw scratches in the finish. I not-so-gently reminded Mr.olie that NO METAL shall touch these pans. He mumbled some lame excuse, but it was clear that he'd broken the rule.
Did you use metal utensils? Or, more likely, did an uninformed household member?
The advice about purchasing Calphalon is sound. But don't get it at Target--Mr.olie was upset that "my" pans cost a good amount less at Target. But those skillets were not as heavy, and--to me, very telling--could go in the dishwasher.
I also like our Revereware, too, for stuff I know I'll have to soak and scrub anyway. I use a Dobie scouring pad; my kids have no ideal what steel wool or an SOS pad might be.
Just don't buy cheap non-stick. There have been recent reports of cheap non-stick coatings emitting fumes and harmful particles into the air.
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The only nonstick pans I really like are old cast iron ones that have been maintained properly. Enameled cast iron is OK too, but again it dies eventually. It just takes a lot longer than that teflon junk. My go-to skillets are a cast iron pan that's older than I am by a good 50 years (my great grandfather bought it) and a stainless steel Sitram pan I got dirt cheap a few years ago. With the right care they'll both outlast me.
The OP should do herself a favor and invest in a real pan.
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T-Fal is crap. You are lucky you got two years out of it. I would suggest you replace it with Analon or Calphalon. They cost more but with proper care they last much longer.
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