| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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T-Mobile USA, a subsidiary of Germany-based Deutsche Telekom's T-Mobile International business, provides wireless voice and data communications services to subscribers in the US. Its approximately 27 million customers use its GSM (global system for mobile communications) network in the US and are also able to connect the GSM network of its parent company when in Europe. The company also provides wireless Internet (Wi-Fi) service through its T-Mobile HotSpot brand. T-Mobile USA resells phones, PDA's, and accessories from Motorola, Nokia, and Samsung among other manfacturers. |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Billing/Payment:
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27.17%
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» Coverage area:
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3.52%
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» Customer Service:
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32.89%
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» Other:
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13.51%
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» Plans/Contracts:
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10.28%
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» Price/Value:
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1.91%
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» Service Quality:
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10.72%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Get it together |
by Brice S. of Kansas City, Missouri written to T-Mobile USA, Inc. Posted Wed February 24, 2010 10:55 pm
2 replies, Last Updated: Wed March 10, 2010 10:29 am |
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My complaint is the inability of your customer service team to be consistent in the information they are sharing.
Recently added a new line to my family plan and when I asked about getting a free phone with the new line activation I was informed I was eligible for a free phone but I had to wait until the sim card arrived at my house then call customer service for the free phone.
I visited...
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Unhappy Customer |
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by Genaro R. of Miami, Florida written to T-Mobile USA, Inc. Posted Tue February 23, 2010 7:07 am |
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I have five lines with T-Mobile. Two of my lines have ended their contract and I have three lines left under contract. I have called T-Mobile on many numerous occasions complaining about their service. I do not get a clear reception where I work nor does my husband. We have tried everything. We have changed phones, have had their the area checked by T-Mobile, etc. Still nothing. Again, I called...
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Billing issue with my phone |
by Susan B. of Indianapolis, Indiana written to T-Mobile USA, Inc. Posted Sat February 20, 2010 11:15 am
1 replies, Last Updated: Sun February 21, 2010 12:18 am |
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To Whom It May Concern:
I traveled overseas **/**/** through **/**/**. Before I left on my trip, I called T-Mobile and asked for help. It had been quite some time since I traveled and I wanted to make sure I had the most current information about how to avoid excessive mobile phone charges while overseas. I explained that I have a Sidekick device and asked what the charges were to use the phone...
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Why did T-Mobile try to run my card for payment 7 times, when 2 would have been appropriate? |
by Johnny K. of Sacramento, California written to T-Mobile USA, Inc. Posted Sat February 20, 2010 12:52 am
1 replies, Last Updated: Sat February 20, 2010 5:31 pm |
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I have been a T-mobile customer for roughly the last 5 years; first as a prepaid customer, then on a family plan (with my then spouse); followed by an individual plan as I relocated and separated from my spouse. I have been generally pleased with the level of service I have received..... UNTIL TODAY..... I have never paid a bill LATE neither.
Today, I decide that it was time to pay my monthly...
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HARASSMENT |
by Deborah K. of Carencro, Louisiana written to T-Mobile USA, Inc. Posted Wed February 17, 2010 1:24 pm
1 replies, Last Updated: Wed February 17, 2010 2:30 pm |
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T-Mobile is praying on the small people of this world. We have paid our balance with T-Mobil 3 times. WE haven't had service with them in well over 6 years but due to loosing the records in a flood living in Louisiana we had to pay it again. Now for the past 2 years, I have had to show them proof like clock work!This time I had the proof in a lock box and last year went to a T-Mobile store to...
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SHARED LETTERS 
