| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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T-Mobile USA, a subsidiary of Germany-based Deutsche Telekom's T-Mobile International business, provides wireless voice and data communications services to subscribers in the US. Its approximately 27 million customers use its GSM (global system for mobile communications) network in the US and are also able to connect the GSM network of its parent company when in Europe. The company also provides wireless Internet (Wi-Fi) service through its T-Mobile HotSpot brand. T-Mobile USA resells phones, PDA's, and accessories from Motorola, Nokia, and Samsung among other manfacturers. |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Billing/Payment:
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26.84%
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» Coverage area:
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3.53%
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» Customer Service:
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33.28%
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» Other:
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13.65%
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» Plans/Contracts:
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10.43%
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» Price/Value:
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1.99%
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» Service Quality:
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10.28%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Los Angeles T Mobile Subcriber has Concerns |
by Jody W. of Woodland HIlls, California written to T-Mobile USA, Inc. Posted Fri November 6, 2009 12:23 am
1 replies, Last Updated: Sun November 8, 2009 11:50 pm |
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My wife and I live in the Los Angeles area and have been customers of T-mobile for several years. We renewed our contracts and were generally happy. Unfortunately, since this last summer our coverage has degraded to a point where we literally have -no- coverage at home, spotty coverage on the way to work, and dropped calls in an area where we once had full bars at work. I don't know why this...
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Ill will to a new customer who works for a competitor |
by William A. of Lagrangeville, New York written to T-Mobile USA, Inc. Posted Wed November 4, 2009 10:30 pm
3 replies, Last Updated: Mon November 9, 2009 12:21 am |
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A few years ago my wife had an issue with Sprint(which was previously Nextel) so we switched to T-Mobile. I signed up for a Family Contract and purchased two phones. My first bill had a huge error where it had me as having two single plans. I told them that I never signed on for two singles. I insisted that they double check there records and fix this error and until then I would not pay the...
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Customer service on the phone is incompetent.! |
by Ashley K. of weirton, West Virginia written to T-Mobile USA, Inc. Posted Wed October 28, 2009 1:45 pm
1 replies, Last Updated: Sun November 1, 2009 12:04 am |
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I had a flex pay family plan that I paid $209 for 1800 minutes for me and my husband. I called 611 and spoke with a gentleman about changing plans and he offered information about the even more plan for unlimited everything for $139.99. Sounds good, right? SO WRONG! We went to change the plan they had us paying $250 and the credit, even if we left the plan the way it was, was gone. Where did that...
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My Touch 3g ( Warranty) |
by ESMERALDA S. of los angeles , California written to T-Mobile USA, Inc. Posted Tue October 27, 2009 8:01 pm
5 replies, Last Updated: Sun November 1, 2009 12:18 am |
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Once every year or so, I run into a situation so offensive or a person so discourteous at a company for whom I am a customer to. Recently I decided to upgrade my phone instead of canceling my services, which I am very unsatisfied of doing. I decided to purchase a new phone the MyTouch 3G. On September 22, I called T-Mobile to place an order over the phone, which I have never done before. The...
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T-mobile coverage is awful in West Virginia. |
by James L. of Huntington, West Virginia written to T-Mobile USA, Inc. Posted Mon October 12, 2009 5:04 pm
22 replies, Last Updated: Tue October 20, 2009 11:31 am |
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I'm in a city with a population of about 80,000, when the college is in full swing. Not a bad number of people, especially for West Virginia. I moved here recently from Texas for school, and have been here for about two months. In that time, I've not had coverage once. T-mobile says they have a "roaming agreement" with AT&T, which means they can't extend coverage into the town. This...
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SHARED LETTERS 
