| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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T-Mobile USA, a subsidiary of Germany-based Deutsche Telekom's T-Mobile International business, provides wireless voice and data communications services to subscribers in the US. Its approximately 27 million customers use its GSM (global system for mobile communications) network in the US and are also able to connect the GSM network of its parent company when in Europe. The company also provides wireless Internet (Wi-Fi) service through its T-Mobile HotSpot brand. T-Mobile USA resells phones, PDA's, and accessories from Motorola, Nokia, and Samsung among other manfacturers. |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Billing/Payment:
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27.27%
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» Coverage area:
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3.42%
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» Customer Service:
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32.94%
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» Other:
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13.22%
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» Plans/Contracts:
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10.51%
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» Price/Value:
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2.01%
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» Service Quality:
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10.63%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Re: Billing Error (Account #48662259) |
by Carmella B. of Roseville, Michigan written to T-Mobile USA, Inc. Posted Tue February 7, 2012 9:15 am
1 replies, Last Updated: Wed February 8, 2012 3:35 pm |
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There is a billing error on my July 2011 periodic for statement. The original bill for July was $293.70 and I believe the corrected balance, should have been prorated for 12 days usage, and should be $219.72. I believe this is an error because the phone service was cancelled with T-Mobile on June 3, 2011 for all four phone line and the first three phone numbers listed were switched over to...
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4G My Touch phone faulty/warranty issue |
by Jamie W. of New Milford, Connecticut written to T-Mobile USA, Inc. Posted Fri February 3, 2012 8:29 am
1 replies, Last Updated: Wed February 8, 2012 3:40 pm |
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We have been with T-Mobile for over 10 yrs. I upgraded my daughter to a 4G 'My Phone' for Christmas. The phone has not worked properly. She cannot send or receive any text pictures, then the phone just went haywire and randomly starts flashing the start screen on and off every 5 seconds. Cannot turn phone off unless removal of the battery. We have called T-Mobile numerous times with no...
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Enough With The Ridiculous Charges, Tmobile! |
by Leslie S. of Denver, Colorado written to T-Mobile USA, Inc. Posted Thu January 26, 2012 12:00 pm
3 replies, Last Updated: Fri February 3, 2012 1:40 pm |
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I changed cell phone providers on 12/26, I called T-mobile from the apple store to get my account number, no mention of the any "fee" for disconnecting, my contract has expired etc. I get my last bill and find that they have charged what appears to have a legitimate partial month charges from my billing cycle starting on 12/17 to 12/25, then the charges I am disputing, an additional $27.99 for...
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T-mobile's Fraudulent Contract Extnesions |
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by Charis G. of Aurora, Illinois written to T-Mobile USA, Inc. Posted Wed January 25, 2012 11:30 am |
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I recently found out T-mobile extended my contract expiration date for two years after making changes to my rate plan. I have disputed this with them becasue I never authorized any extension to my contract. Before I made any changes to my account I spoke with a representative on the phone and discussed lowering my rate plan with him. I asked him specifically (several times) if changing my plan...
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Contract breach and final attempt to reach amicable settlement |
by Leonard K. of Tallahassee, Florida written to T-Mobile USA, Inc. Posted Tue January 24, 2012 10:21 am
3 replies, Last Updated: Wed January 25, 2012 1:26 pm |
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Please review the contents of the emails I have sent thus far.
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Please be aware due to your companies failure to respond within the 48 hours I allotted your company to respond, I have filed further complaints with state and federal agencies to compel your compliance to the contract terms.
Filings include
FCC
Florida Attorney Generals Office
Florida...
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SHARED LETTERS 
