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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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T-Mobile USA, a subsidiary of Germany-based Deutsche Telekom's T-Mobile International business, provides wireless voice and data communications services to subscribers in the US. Its approximately 27 million customers use its GSM (global system for mobile communications) network in the US and are also able to connect the GSM network of its parent company when in Europe. The company also provides wireless Internet (Wi-Fi) service through its T-Mobile HotSpot brand. T-Mobile USA resells phones, PDA's, and accessories from Motorola, Nokia, and Samsung among other manfacturers. |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Billing/Payment:
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27.08%
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» Coverage area:
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3.3%
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» Customer Service:
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31.98%
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» Other:
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12.79%
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» Plans/Contracts:
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12.05%
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» Price/Value:
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2.24%
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» Service Quality:
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10.55%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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Galaxy S III Fiasco |
by Bradley C. of Phoenix, Arizona written to T-Mobile USA, Inc. Posted Thu June 6, 2013 11:54 pm
3 replies, Last Updated: Tue June 11, 2013 2:18 pm |
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I bought a Samsung Galaxy S III on May 11, 2013, and it's June 6, 2013 and you have released an LTE equivalent of my phone. My data speeds are getting slower by the day (cannot even break 1-2Mbps in many places, before LTE was able to pull 20+ pretty consistent), so i called Customer Service today to express my concerns and discuss my options for swapping the phone for an LTE equivalent model...
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No-Contract LIE especially to Loyalty Customers |
by Angela W. of Birmingham, Alabama written to T-Mobile USA, Inc. Posted Mon June 3, 2013 12:57 pm
5 replies, Last Updated: Tue June 4, 2013 2:00 pm |
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My two year contract was ending April of this year and as always, I look to upgrade my phone at the time of renewal. So, in March I began looking for the phone I wanted to upgrade to and it was not available online. When I called to inquire when it would be available again, I was told to keep checking back because it was so popular and they were replenishing them all the time. Meanwhile, did I...
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Unsatisfied customer |
by remington w. of whittier, California written to T-Mobile USA, Inc. Posted Fri May 31, 2013 3:08 pm
2 replies, Last Updated: Mon June 3, 2013 2:13 pm |
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What a horrible customer service experience I had with T-mobile. I returned my wife's phone due to the lock-screen actually showing up outside of the viewable area.
T-mobile took a look at the phone and agreed it was an issue and offered to replace it. Several weeks later we get a mystery $150 bill tacked on to our monthly bill with no explanation.
I called T-mobile and was told this...
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rip of to americans |
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by lorenzo s. of belflower, California written to T-Mobile USA, Inc. Posted Fri May 17, 2013 9:13 pm |
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Had T mobile for 2years reception was terrible got a new phone with the insurance and still had to pay for shipping. Battery went out they said they couldn't help me they recommended eBay. My contract ended i wanted too cancel they tell me some BS i could only cancel on a cycle date witch means i gotta pay another month of service not being used. I stop using them got a tell cell pay as you go no...
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deceiving new customers with so called great deal, overcharged and never fixed my bill |
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by Kit L. of New York, New York written to T-Mobile USA, Inc. Posted Sat May 11, 2013 12:23 am |
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I have been very frustrated with my 2 year contract with T-Mobile. First when I called in on Feb 16, I was offered w/ a package of 4 lines sharing 1000 min, 2GB data plans on 2 lines, with unlimited text messaging for the four lines, and there is this special promotion for adding a family line will be $5 per line on that day, which in the end comes up to $108 before tax with my corporate...
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SHARED LETTERS 
