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Top 25 Letters
The selection and placement of letters on this page were determined automatically by a computer program.

  1. Want to join class action law suit against T Mobile? Rip offs?
  2. No overage warning text
  3. never had a account and can prove it been with att and verizon for years
  4. Angry Long Time Customer
  5. Mess up on your end - fix it or we're out
  6. Stolen Phone
  7. T-Mobile Has the Worst Customer Service Representative
  8. Fraudulant charges
  9. I am not paying a $77,886.51 bill, T-Mobile
  10. IT'S CALLED KID CONNECT FOR A REASON!!!!
  11. Stolen T-Mobile Phone Nightmare
  12. T-Mobile- Fraud
  13. T-mobile coverage is awful in West Virginia.
  14. Please read
  15. T-Mobile hangs up on me after six years of loyalty
  16. Why Should I Pay for Spam Text Messages, T-Mobile?
  17. NEVER EVER AGAIN
  18. I Am A Disgruntled Long T-Mobile Standing Customer
  19. Waiting over 3 weeks for $1796 refund of overpayment
  20. The cost to T-Mobile of not giving a $11.65 credit
  21. I don't understand your ad with the babysitter's phone number
  22. Rules are Meant to Be Broken, T-Mobile
  23. Text messages from T-Mobile.com
  24. T-Mobile - I'm Not Michael, My Name Is Kathy, Michael Left You, Years Ago...
  25. Poor slow customer service and $25 card not sent


Top 75 Companies
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  2. Verizon Wireless (Cell Phones)
  3. Sprint Wireless
  4. Bank of America
  5. Walmart
  6. Cingular Wireless (now ATT Mobility)
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  8. Sears, Roebuck & Co.
  9. Dell Computer Corporation
  10. Best Buy
  11. Capital One Financial
  12. T-Mobile USA, Inc.
  13. Home Depot, Inc.
  14. Comcast Corporation
  15. Target
  16. American Express Credit Cards
  17. Chase Bank
  18. Tracfone Wireless, Inc
  19. PlanetFeedback
  20. Wal-Mart
  21. Burger King
  22. Circuit City
  23. Wendy's International, Inc.
  24. DirecTV, Inc.
  25. Dish Network (Echo Star)
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  27. Washington Mutual
  28. Verizon Local Telephone (and FIOS)
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  31. Delta Air Lines
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  40. US Airways
  41. Taco Bell
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  47. Office Depot, Inc.
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  50. Nordstrom, Inc. - Department Stores
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  60. Discover Card
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  69. Vonage
  70. Chili's
  71. BellSouth Telecommunications
  72. Outback Steakhouse
  73. Victoria's Secret
  74. Nabisco, Inc.
  75. Maytag Corporation

T-Mobile USA, Inc.
http://www.t-mobile.com

12920 SE 38th St.
Bellevue, Washington
98006

800-937-8997
Contact Form
Wikipedia


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PlanetFeedback Assessment
Here is a review of this company provided by PlanetFeedback.
T-Mobile USA, a subsidiary of Germany-based Deutsche Telekom's T-Mobile International business, provides wireless voice and data communications services to subscribers in the US. Its approximately 27 million customers use its GSM (global system for mobile communications) network in the US and are also able to connect the GSM network of its parent company when in Europe. The company also provides wireless Internet (Wi-Fi) service through its T-Mobile HotSpot brand. T-Mobile USA resells phones, PDA's, and accessories from Motorola, Nokia, and Samsung among other manfacturers.


Sub Sectors
Here is a list of popular letter topics for this company.
» Billing/Payment: 27.08%
» Coverage area: 3.3%
» Customer Service: 31.98%
» Other: 12.79%
» Plans/Contracts: 12.05%
» Price/Value: 2.24%
» Service Quality: 10.55%


Last 5 Letters
Here is a list of last 5 letters for this company.
Galaxy S III Fiasco
by Bradley C. of Phoenix, Arizona written to T-Mobile USA, Inc. Posted Thu June 6, 2013 11:54 pm
3 replies, Last Updated: Tue June 11, 2013 2:18 pm

I bought a Samsung Galaxy S III on May 11, 2013, and it's June 6, 2013 and you have released an LTE equivalent of my phone. My data speeds are getting slower by the day (cannot even break 1-2Mbps in many places, before LTE was able to pull 20+ pretty consistent), so i called Customer Service today to express my concerns and discuss my options for swapping the phone for an LTE equivalent model...

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No-Contract LIE especially to Loyalty Customers
by Angela W. of Birmingham, Alabama written to T-Mobile USA, Inc. Posted Mon June 3, 2013 12:57 pm
5 replies, Last Updated: Tue June 4, 2013 2:00 pm

My two year contract was ending April of this year and as always, I look to upgrade my phone at the time of renewal. So, in March I began looking for the phone I wanted to upgrade to and it was not available online. When I called to inquire when it would be available again, I was told to keep checking back because it was so popular and they were replenishing them all the time. Meanwhile, did I...

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Unsatisfied customer
by remington w. of whittier, California written to T-Mobile USA, Inc. Posted Fri May 31, 2013 3:08 pm
2 replies, Last Updated: Mon June 3, 2013 2:13 pm

What a horrible customer service experience I had with T-mobile. I returned my wife's phone due to the lock-screen actually showing up outside of the viewable area.

T-mobile took a look at the phone and agreed it was an issue and offered to replace it. Several weeks later we get a mystery $150 bill tacked on to our monthly bill with no explanation.

I called T-mobile and was told this...

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rip of to americans
by lorenzo s. of belflower, California written to T-Mobile USA, Inc. Posted Fri May 17, 2013 9:13 pm

Had T mobile for 2years reception was terrible got a new phone with the insurance and still had to pay for shipping. Battery went out they said they couldn't help me they recommended eBay. My contract ended i wanted too cancel they tell me some BS i could only cancel on a cycle date witch means i gotta pay another month of service not being used. I stop using them got a tell cell pay as you go no...

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deceiving new customers with so called great deal, overcharged and never fixed my bill
by Kit L. of New York, New York written to T-Mobile USA, Inc. Posted Sat May 11, 2013 12:23 am

I have been very frustrated with my 2 year contract with T-Mobile. First when I called in on Feb 16, I was offered w/ a package of 4 lines sharing 1000 min, 2GB data plans on 2 lines, with unlimited text messaging for the four lines, and there is this special promotion for adding a family line will be $5 per line on that day, which in the end comes up to $108 before tax with my corporate...

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