T-Mobile Robbed Me

You should dispute the charge.

38 states and the D.C. permit recording telephone conversations to
which they are a party without informing the other parties that they
are doing so.

12 states require, under most circumstances, the consent of all
parties to a conversation. Those jurisdictions are California,
Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan,
Montana, Nevada, New Hampshire, Pennsylvania and Washington.

was the 130 a bill?
if you didn't have the automatic billing set up what would have
happened in regards to the charges?

. . . if they charged your Mastercard? If they had that number to
process the charge, at some point you had to give it to them.

Have you just recently gotten this cell phone? Seems like it would
have happened before if you've had it for any length of time.

I believe you must tell the other party you are recording them if you
plan on using the call as any type of evidence.
In all the years I had T-Mobile I had maybe two issues with them. And
even then I was told how I could have my issue put thru arbitration if
need be...but never once did they tell me I could cancel if I wanted
nor did I ever ask to cancel. In fact when I was not happy with the
answer given to me I was transferred to a supervisor.

If you want to cancel your account its going to cost you. But the $130
was credited to your account for payment of services so I do not
understand how you are asking for it to be returned...unless it was a
double payment.

Isn't recording calls without the other party's knowledge illegal? The
only way they could have charged your Mastercard was if you gave them
the information. Did you forget you signed up for autopay and paid the
bill manually as well? If that is true, then they owe you a refund of
the double payment. Otherwise, if you signed up for autopay either
online or over the phone, then the charge is valid.

You are upset because you paid your bill? Had you not intended to pay
the bill? Why on earth would any company refund the money used to pay
a bill for services and charges you incured. You are not upset about
the bill, you are upset that you paid it. Why didn't you just cancel
autopay and manually do the payments from now on.

Also, the fact that you felt the need to record the call "expecting
something like this" gives me the impression that you had planned to
argue the paperwork point with them when you signed up for the autopay
in the first place.

Was this $130 a charge you actually incurred? If you previously gave
them your MC info, it may be hard to prove you never gave them
authorization for future charges. Also, if the charge is a valid one,
you owe the money anyway.