Return of PJ's

This is why I cringe when people buy Christmas items MONTHS ahead of
time. The return policy is stated on the receipt and and at Guest
Services. When you purchased these PJs, you knew of their policy but
choose to buy them anyway, knowing the risk the gift giver might not
like them. The time you have spent in this matter isn't worth the
money the PJs are probably worth. Donate them!

until the reason they bend the rules isn't the reason you're giving.

i.e. Target bends for you and then Susie Leibovitz comes along who
doesn't celebrate Christmas and gets turned down because her return
doesn't meet the criteria.

Then she's mad and writes a letter and so they acquiesce and permit
her return and then Ungbute Zagawe wants to return his items and he
doesn't meet the criteria, and so on....

Well you see where this is headed.

90 days is 90 days is 90 days irregardless of the reason why you
couldn't return it in time. If they can't bend for one, they won't
bend for any and the people who have complained and gotten exceptions
all the time are the ones to blame.

Hopefully next time you'll either check the size before you shop or
not start so far ahead of schedule.

This is your second letter about some Pajamas? really?

Ninety days is more than generous. Some retailers don't take returns
after a week, depending on the product. As was suggested below, donate
the product so that it can do somebody else some good.

No, sorry, your holiday celebration is not reason enough to override a
90-day return policy, which is rather generous. Stop refusing to hear
the word "no." DOnate the damn pajamas to a homeless shelter or
something and move on.

"Unless it is a christmas present"


How can they tell that? I mean by that reasoning I could buy a shirt
in July and then save it for Christmas.... and then say "it's a
christmas gift! Process my return!"


It doesn't matter WHY you purchased something. What matters is what
the policy says. I mean it's not like they don't make it available to
you before the purchase.

And even after the purchase, why look... there's a copy in your hand
now too.



Not liking the policy does not mean it goes bye-bye

Most people, myself included, feel that 90 days is a more than
generous return policy, especially for an item that is not defective,
just not wanted. (your original letter said she didn't like them, not
that they didn't fit.)

You question shopping at Target again. Think of this. Other
retailers give a less than 90 day return policy. I guess your shopping
choices will be very limited.

Could be wrong, but I thought in your previous letter you said she
didn't like them. I think 90 days is a generous return policy.

90 days is pretty generous to me. Clothing does't have a long "shelf
life", in that styles/seasons come and go even for PJs. They need to
be able to re-sell the item if possible.

The solution is simple, just don't buy anything like clothing as a
gift so early. I think a 90 day return policy is very generous. The
stores do not know you are buying a Christmas gift several months
before Christmas. Even if they allowed it, just think of all the
abuses to the return policy that would happen. Someone buys an item
during a markdown sale early in the year then decides after Christmas
they don't want it so they return it. Buying clothing as a gift is
fine as long as you don't buy it so far ahead of time. How do you even
know what size the child will wear that many months before Christmas?